William Irvine work email
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William Irvine personal email
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I'm excited to be back doing what I love most, helping a company craft its brand story, product fit, and creative fit-and-finish. Approaching my sixth year with IVR Technology Group, it has been an ideal creative journey for me and to be part of an absolutely fantastic team and culture.IVR Technology Group provides expertly crafted engagement automation for customer service to strengthen the bond between companies and customers. Our proprietary managed CPaaS provides call and contact centers with four primary applications to serve callers and texters:Customer Self-Service & Chatbot: Our superpower is integrating your internal and external data sources. You can provide callers and texters with an array of self-service options to contain up to 80% of callers in self-service.Automated Voice Surveys: post-call voice surveys have an exceptionally high response and completion rates. If you're a Qualtrics customer, our partnership and integration mean we push responses to your Qualtrics dashboard in real-time.Automated Payments by Voice & Text: descope PCI DSS compliance with a frictionless payment method with pre-built integration into more than two-dozen payment gateways and processors.Outbound Campaigns by Voice, Text, and Email: be proactive with CX and push notifications, offers, alerts, status, and customer updates through our Broadcast API.Our mandate has always focused on helping you solve your problems and get the results you need. We help call and contact centers across all business verticals deliver exceptional customer experiences while increasing efficiency and reducing costs.
Studio-W
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Artist And FounderStudio-WHolley, Ny, Us
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Chief Marketing OfficerIvr Technology Group Nov 2017 - May 2024Buffalo, New York, UsIVR Technology Group is the engagement conduit that enables extraordinary experiences between companies and customers. We work with you to understand the evolution of your customers' journeys and help you surprise them with an unexpected level of service. Our mission is to be your partner; for your customers. -
Contract Business StrategistIvr Technology Group Jun 2017 - Nov 2017Buffalo, New York, UsJoining this great group of people to help launch a new product and provide strategic vision for marketing and business strategies across several product lines. Stay tuned for an exciting new product launch that will be a great new technology solution coming out of the ever-expanding entrepreneurial ecosystem here in Buffalo.
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Co-FounderThe Above Network, Llc Jan 2006 - Jan 2019So, I took a small (seriously small) niche discussion board website and revitalized the core technology (several times), integrated new advertising methodologies, applied innovative community management strategies, and in six years grew it from a site with 200,000 ad impressions a day (and 50,000 monthly unique users) to one with 5 million ad impressions a day (and 3.8 million monthly unique users).
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Interim CeoGapgrid Jan 2017 - Jul 2018GapGrid is a very early stage startup, with an eye on solving a very big problem.North American businesses suffered $700 Billion in losses from downtime of networks and digital services in 2016, most of which is from lost productivity. Data Center Knowledge reports that human error has surpassed equipment failure as the single largest cause of service interruptions. Very recently, a new term has emerged, the "Digital Supply Chain." This refers to the thousands of software, infrastructure and platform as a service providers, as well as hundreds of other on-demand micro services used by digital products and connected devices. Every connected device from your Uber app to the cash register at Starbucks relies on several components of the digital supply chain.Offline supply chains, like that of auto manufacturing, have had decades to turn the logistics of a complicated supply chain into a science with mature software automation and a robust backchannel to communicate changes and issues. The digital supply chain is still very young, with no automation and an error-prone backchannel that's the leading cause of the human error factor in downtime.GapGrid, Inc. is building the automation the digital supply chain desperately needs. As the "Internet of Things" rises in dominance, and enterprises everywhere are moving to the cloud, the industry needs a reliable and frictionless way to remove the human error as a cause of downtime. GapGrid seeks to be that way.
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Interim Coo & Active AdvisorRezedent Aug 2016 - May 2017San Mateo, Ca, UsMy role at Rezedent has been to bring the company "investor ready" status by creating detailed financial modeling, business strategy, offer terms, pitch presentations, and business plan. Currently still serve as an active advisor in matters of startup strategy and creative direction. -
Ceo & FounderStremor Corp. Dec 2011 - Mar 2015Stemor is a forward-looking technology company that has created the first truly web-scale language analysis platform, PlexiNLP. PlexiNLP is a language heuristics engine that comprehends language to perform a variety of analytics and manipulation operations on text from web pages to conversational AI. I'm the founder, CEO, Creative Director, patent author, and ring-leader of our team working hard to improve content interactions of all types with our transformative technology.Several products were launched:UnPartial.com - used language heuristics to gauge the "truthiness," accuracy, and bias of political news for the 2012 election season.TLDR Reader - used language heuristics to summarize thousands of news articles every day into small one or two paragraph versions for mobile users. The app achieved nearly 300,000 downloads.PlexiDigest - an updated version of TLDR Reader with improved interface, performance, and more news articles.Plexi Voice - a unique virtual assistant that used language heuristics to understand your voice commands (beta).
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Vp DigitalCossette Communications 2000 - 2006Quebec City, Quebec, CaFull-service international advertising agency with a broad list of client types.Responsibilities: managing a 15-person digital team that included designers, full-stack developers, copy writers, front-end engineers, media planning, and client services.Clients included: TD Waterhouse, Memorial Sloan Kettering, IRS, Toshiba, US Coast Guard, Caché, Playtex Products, McGraw-Hill, Keyspan Energy, Amica Insurance, Horizon Blue Cross Blue Shield of New Jersey, Qwest, and Forex. -
Vp, DigitalThe Wolf Group (Ny) 1996 - 2000Full-service regional advertising agency with a broad list of client types.Grew the department from a one-person team (myself) to over 40 people in five cities as part of the agency’s growth and acquisition plan.Responsibilities including working with agency leadership to review acquisition targets, creative direction, technology design, new business acquisition, deploying new digital services, and generally creating the need for a large digital department.Clients included: HSBC, Playtex Products, CitiBank, IBM, Sony, GM (Chevy), Kraft Foods, and Dirt Devil.
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Ceo & FounderVisionary Media, Inc. Apr 1993 - Nov 1995My first VC-funded startup that created and published three children's storybooks on CD-ROM.
William Irvine Skills
William Irvine Education Details
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Buffalo State UniversityComputer Science
Frequently Asked Questions about William Irvine
What company does William Irvine work for?
William Irvine works for Studio-W
What is William Irvine's role at the current company?
William Irvine's current role is Artist and Founder.
What is William Irvine's email address?
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What is William Irvine's direct phone number?
William Irvine's direct phone number is +171692*****
What schools did William Irvine attend?
William Irvine attended Buffalo State University.
What are some of William Irvine's interests?
William Irvine has interest in Economic Empowerment, Civil Rights And Social Action, Politics, Education, Environment, Science And Technology, Human Rights, Arts And Culture.
What skills is William Irvine known for?
William Irvine has skills like Digital Marketing, Social Media, Advertising, Entrepreneurship, Creative Direction, Public Speaking, User Experience, Leadership, User Experience Design, Digital Strategy, Css, Branding.
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