Keith Williams Email & Phone Number

Valley View, TX, US

New York, NY, US

Dallas, Texas, US

• Focus is on enabling a modern computing environment in the cloud, as well as on premises, that is highly scalable and resilient, leveraged nationally, and significantly improves the speed of deploying new solutions.
• Create and operationalize the required technology foundations in a hybrid multi-cloud environment
• Develop the right processes and standards for managing network and security within hybrid cloud environments and cloud-hosted applications
• Experienced with routing protocols BGP, OSPF and EIGRP
• Accomplish financial objectives by forecasting requirements; preparing annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
• Superior decision-making skills and assertiveness

Dallas, Texas, US

Mclean, Virginia, US

Tokyo, JP

Tokyo, JP

• Sr. Leader over Engineering & NOC/SOC
• Strong management skills with the ability to develop teams and cultivate talent.
• Strong vendor management and SLA governance skills
• Manage client relationships within a cloud and hybrid offering.
• Manage project and support SLA’s, contributing to ongoing client contract renewals
• Responsible for managing customer escalations and account expectations supporting mission critical infrastructure services in multi-site, active/active, active/standby environments

Montreal, Quebec, CA

• Managed IPTLS Services, within the Service Delivery Engineering organization. My team performed system builds and remote site deployments of Cisco Voice and Data equipment.
• Responsible for vendor oversight in the design and implementation of network features and configuration
• Oversee vendors in the engineering studies such as, but not limited to, transaction volumes, response times, availability, pricing installation time frames, service options, product spec, speed of operation, type of.
• Work with client site managers and directors from project kickoff to project completion.
• Work with Field Engineers to deliver timelines and set expectations as well as assign tasks.
• Develop site survey findings documentation and manage/implement site migrations

Worked on a global VoIP deployment for a North Texas based company. Primary focus was on designing, implementing, and troubleshooting Cisco Unified Communications Manager solutions as well as Cisco Unified Messaging Solutions remotely.

Houston, TX, US

Unified Communications Consultant

Deployment of Cisco CallManager in Europe, North America and South America

Development and support for the following:CallManager 3.xCallManager 4.xIPCC Express 3.x, 4.x802.1x Wireless, LWAPSecurelogixSL100Meridian MailCall PilotCS1KCS1MSpectralinkOTM

Solna, SE

• Responsible for all Cisco LAN/WAN/VOIP/Voice Technology practices.
• Responsible for all Nortel PBX and Nortel Wireless telephony practices.
• Responsible for the planning and forecasting of projects with high profile clients.
• Analyze business requirements in order to design and implement a solution utilizing Cisco and Nortel platforms.
• Planned and directed the activities of all project based work and ensured that the objectives of each project was accomplished on time and within budget parameters.
• Managed contractors and vendors to achieve project targets and priorities.