Lara Williams Email & Phone Number

Wellington, Wellington Region, New Zealand

Wellington & Wairarapa, New Zealand

Built a practice of ~25 agile delivery professionals and provided them with leadership, mentoring, coaching and support. Also responsible for developing new delivery approaches and working with teams and stakeholders across the bank to optimise our delivery outcomes.

Wellington & Wairarapa, New Zealand

Led a large team responsible for building, maintaining and supporting Kiwibank's technology solutions

Wellington & Wairarapa, New Zealand

Wellington & Wairarapa, New Zealand

Worked with Head of IT Solutions Delivery to design and roll out a new operating model across a team of ~120 and to recruit and onboard a new senior leadership team.

Wellington & Wairarapa, New Zealand

Worked with Head of Data and Analytics to design and roll out a new operating model with a strong agile focus; Led ongoing stakeholder engagement, needs analysis and portfolio flow management following the changes to ensure they were successfully embedded and sustainable.

Wellington & Wairarapa, New Zealand

Leading the digital programme’s transition towards a new agile delivery model and working with senior leaders to move towards an enterprise wide agile transformation.

London, United Kingdom

An ambitious service innovation programme which is seeking to revolutionise our customers’ experience, while also radically transforming the way change is delivered within the organisation. We are introducing a start-up mentality within one of the UKs largest and oldest banks, employing Agile methodology and a zero based design approach to drive rapid and effective delivery. Achievements to date include the delivery of working Pega Business Process Management software within two weeks, and an intensive process design activity to re-engineer the customer onboarding journey which previously involved 20 teams and 40 separate technology applications within a complex organisational and technology architecture.

London, United Kingdom

Overall responsibility for the functional design on an Agile delivery of a Pega business process management system, delivering transformation from unstructured, paper based activities to a streamlined digitised process with automated control checks and mimimal rekeying. Worked closely with business stakeholders and technology developers to align priorities, evaluate solution options and refine the design.

London, United Kingdom

Led three parallel change initiatives relating to the quality and retention of customer data, conducting detailed data analysis and designing repeatable SQL based exception reports. Managed team of 12 direct reports to achieve ambitious, high volume data cleansing activities.

London, United Kingdom

Reporting directly to the board of trustees, I was responsible for the governance, financial control and day to day management of the organisation, leading the team through a period of instability and financial insecurity and developing a new 3 year strategic plan. Led an overhaul of working practices, operating policies and procedures.

London, United Kingdom

Led a comprehensive review of the overall operating model within the Legal Operations department and worked as a Business Analyst on a project to implement new systems to manage legal data and documentation.

London, United Kingdom

- Lloyds & HBOS integration: Following the merger of Lloyds TSB and HBOS, led analysis on the integration of data, systems, teams & processes relating to customer data management- Customer Hub: Led team of business analysts, testers and trainers in the implementation of a workflow tool and data hub to manage the onboarding and servicing of trading customers and provide real time feeds to trade and CRM systems - MiFID compliance project: analysed legal and regulatory advice relatng to new European directive, identified strategy recomendations, documented process and system change requirements anddelivered training sessions

London, United Kingdom

Managed programme costs, project plans and management reporting.Deputised for Programme Manager to lead workshops and team meetings.

London, United Kingdom

Responsible for programme reporting and monitoring. Managed programme costs and monthly accruals.

London, United Kingdom

Co-ordinated between central Programme Office and multiple project teams. Managed programme planning, resourcing and budgets.

London, United Kingdom

Lancashire, United Kingdom

Project 1: Worked with Manchester University PhD student to lead a feasibility study on the development of unmanned air vehicle technology based on the frisbee design. Project 2: Worked with a local artist to photograph and document her lifetime collection in order to improve its marketability.