Nathan Williams Email & Phone Number

Miami, Fl, Us

Surfside Florida

- Conduct opening and closing procedures to maximize pool operation efficiency and maintenance of pool equipment- Greet guests with a warm welcome and seat them, equipped with towels and sunscreen, poolside based on their preferences- Aid guests in achieving maximum relaxation conditions (sun or shade, open/close umbrellas, provide water)- Accommodate guest’s food and beverage requests poolside and ensure speed of service in execution- Bid guests farewell and reset lounge chaises for future business

Miami/Fort Lauderdale Area

- Maintained proper par levels and produce product to stay within business level standards- Single handedly managed pastry department for Edge Steak & Bar and In-Room Dining- Produced and plated desserts for approximately 200 guests nightly- Upheld HACCP sanitation standards, identified trouble areas, and implemented corrective measures - Sought out opportunities for new menu items - Served alongside the Pastry Chef as an assessor for new recipes, specials, products, and concepts weekly and quarterly

Miami/Fort Lauderdale Area

- Interfaced and worked daily with approximately 150 customers.'- Parked and retrieved customer vehicles in specified areas in a safe and efficient manner.- Assisted guests with loading and unloading luggage, and provided general information about the hotel's various facilities and events, and direction to local attractions.- Provided accurate and timely documentation of vehicle checks, vehicle damage, and other conditions prior to service.- Promoted courteous treatment of customers and resolved guest service issues.

South Beach Miami

- Provided guests with friendly and professional service, excellent product quality and consistency of execution in an attractive, well-maintained environment- Orchestrated 5-10 social functions per week including private parties, business meetings and formal engagements- Established innovative marketing techniques such as holiday specials, new theme concepts and new gameplay to increase overall revenue- Managed cash register with an average of $400 daily and validated various forms to payment- Communicated and monitored gameplay to guests while assisting in any way possible during game play

North Miami, Florida

- Annually engaged with 400+ students via social media websites (Facebook, Twitter, Instagram- Coordinated all social media platforms and tabulated data for quarterly reports- Orchestrated the distribution of department resources- Coordinated 5 orientation sessions with over 500 guests per session - Managed employees for campus events work study program, tracking over 2,000+ hours- Led and supported technology and equipment needs for campus events- Developed promotional marketing videos and flyers using Adobe Premiere Pro and Photoshop- Addressed conflicts and coordinated team building experiences to promote a cohesive work environment

Miami/Fort Lauderdale Area

- Produced pastry products for approximately 600 covers daily according to company standard recipes- Prepared plated desserts and dessert platters for approximately 600 covers daily- Executed product inventories- Prioritized tasks for maximum efficiency - Maintained HACCP sanitation standards, recognized trouble areas, and responded accordingly

Bachelor Of Science (B.S.), Baking And Pastry/ Food Service Management, 3.79

Activities and Societies: Appropriations Board, Orientation Team

Associate Of Science (A.S.), Baking And Pastry, 3.89

Activities and Societies: Appropriations Board, Orientation Team