Oversaw product development of:KaizenPrice, a leading edge pricing software for small to mid-sized businessesKaizenInsights Platform, a general purpose analytics platform capable of supporting many analytics use casesKaizenDataLabs, a library of relevant market data used in supporting various analytics use cases and deploymentsKaizen Anomaly Detection, a proprietary software capable of supporting numerous different anomaly detection use cases

Client: Leading Canadian Movie ExhibitorProject: Performed 12-week diagnostic of client's ticket & concessions pricing practices; uncovered $25M in margin uplift opportunities through series of quick hit and price change recommendationsRole: Senior Strategist-Led another Strategy team resource in conducting a series of foundational analyses-Developed and delivered 3 milestone presentations to senior leadership, as well as a final presentation to the CEO/COO-Provided guidance/feedback to Operations Research and Data Engineering team members in designing price elasticity model, pricing framework, and supporting analytical datasets-Managed project activities & ensured timely completion of key deliverablesClient: Global Hotel / Hospitality ChainProject: Identified 2% transient room revenue uplift potential through prototyping hurdle rate-driven inventory management approachRole: Senior Strategist-Managed another Strategy resource in executing a series of analysis activities-Led deck development and participated in the presentation of 3 senior leadership updates-Provided design/approach guidance to Operations Research team members in developing hurdle rate simulator-Conducted property workshops to review hurdle rate simulator and gather stakeholder input

Client: US Sales Division of Global Automotive ManufacturerProject: Performed 12-week diagnostic of client's analytical capabilities / practices; delivered a series of quick hit recommendations estimated to generate $350M in additional profit, along with a strategic 3-year roadmap for increasing analytic sophisticationRole: Revenue Management Strategist-Developed and delivered four milestone presentations to sales executives that highlighted analysis results, process findings, and final recommendations-Performed foundational analyses to identify recommendations for Distribution, Fleet, Incentives/Promotions, and Pricing teams; calculated granular price & incentive elasticities-Delivered sample tools that illustrated potential advanced analytic capabilities-Documented current state analytic processes and developed scorecard benchmarked against automotive and other industriesClient: Global Hotel / Hospitality ChainProject: Delivered 2% projected revenue uplift through analytical pricing model and Excel-based interface that made customized daily pricing recommendations for premium room offerings at 35 pilot propertiesRole: Revenue Management Strategist-Designed and developed macro-driven Excel-based interface that dynamically pulled pricing recommendations and supporting metrics from external DB for display to pilot property users-Created training materials / job aids and facilitated training sessions-Conducted series of stakeholder interviews at multiple pilot properties to gather business / technical requirements-Documented current and future state pricing practices / processes-Maintained project management documentation (e.g. project plan, action item / issue trackers, status reports) throughout 4-month engagement-Worked with operations research team members to review and validate property-level pricing model recommendations against business requirements / expectations-Developed presentation materials for steering committee updates

Client: National Health Insurance provider with over 8 million membersProject: Strategic partnership with a third party to outsource pharmacy benefit managementRole: Migration Team Analyst-Managed a team of analysts in migrating over 2,000 drug lists from in-house platforms to a web-based cloud service; maintained and presented daily dashboard to client leadership for tracking transmission of information to third party-Developed multiple migration schedules for ~100K customers spanning over 8 million members, optimized on varying sets of business and technology constraints-Built financial models and comparison documentation based on migration schedules, identified $50M+ in cost implications due to constraints-Led documentation of ~50 new/changed business processes based on client and vendor input-Maintained workstream project plan of over 500 tasks, collected updates from task owners-Created ad hoc presentations / process flows to drive key business decisions regarding post-migration service model-Developed scenarios and scripts for business process testing-Identified and compiled system access and training needs related to migration activities-Tracked and escalated key project issues and risks-Gathered business requirements for multiple IT projects-Compiled weekly status reports and team calendars-Documented current state systems transactions among pharmacy platforms-Organized social events and mentoring program for 75+ account team members

-Performed Quality Assurance on functional specifications for a public sector SAP implementation-Automated daily status reporting using Excel macros; reduced annual reporting time by 350 hrs-Developed and facilitated a team-wide course on efficient use of Microsoft Excel functionality

-Developed storyboard and case study activities for new hire course materials-Analyzed & restructured taxonomy for internal testing-related project documentation-Conducted a vendor assessment for a client in the home healthcare industry

-Took ownership of repeatability testing of cell processor chip-Assisted in developing automation of testing; improved efficiency-Trained and provided guidance for new team members