Rachel Williams Email & Phone Number

Staines-Upon-Thames, England, United Kingdom

Turning data into key insight reporting for senior management to use in decision making. Extraction and analysis of data through SQL coding and Excel. Regular presentations and clear communication to story-tell data effectively. Overlapping data to give a holistic view of key focus areas. Research into industry trends and communicating back to the business. Production of annual reports. Support front line staff to increase efficiencies, ensure we… Show more Turning data into key insight reporting for senior management to use in decision making. Extraction and analysis of data through SQL coding and Excel. Regular presentations and clear communication to story-tell data effectively. Overlapping data to give a holistic view of key focus areas. Research into industry trends and communicating back to the business. Production of annual reports. Support front line staff to increase efficiencies, ensure we meet government stat returns and have high data quality. Show less

Staines-Upon-Thames, England, United Kingdom

Providing analysis and research to support the private and social rent lettings teams. Providing clear information across the department to the senior management team. - Developing reports from a variety of data systems. - Analysing trends and pulling out key highlights. - Presenting key information to senior management. - KPI reporting across the residential services department. - Resolving data quality issues and creating procedure notes. - Setting up data entry… Show more Providing analysis and research to support the private and social rent lettings teams. Providing clear information across the department to the senior management team. - Developing reports from a variety of data systems. - Analysing trends and pulling out key highlights. - Presenting key information to senior management. - KPI reporting across the residential services department. - Resolving data quality issues and creating procedure notes. - Setting up data entry spreadsheets for officers and audit checks. - Researching industry trends, marketing advice and compliance information for the private rent team. - Developing marketing of property listings on various sites. - Co-ordinator for a government statistical data return. - Delivering annual plans. Show less

Slough, United Kingdom

Working with key service areas and senior management in the council to provide informative data analysis for evidence based decisions. Experience in extracting data from complex systems through the use of SQL, BIDs and Microsoft Report Builder. Ability to present information through graphical and written reports. Beginning to use Power BI. Member of the Employee Engagement Forum - increasing staff engagement across a large organisation. Transformation change champion -… Show more Working with key service areas and senior management in the council to provide informative data analysis for evidence based decisions. Experience in extracting data from complex systems through the use of SQL, BIDs and Microsoft Report Builder. Ability to present information through graphical and written reports. Beginning to use Power BI. Member of the Employee Engagement Forum - increasing staff engagement across a large organisation. Transformation change champion - supporting the council’s ‘Our Futures’ change programme. Show less

Slough, England, United Kingdom

Working as a member of the Performance team for Slough Borough Council's housing department. Creating queries through SSRS and running regular and ad-hoc requests from the system. Building weekly, monthly and quarterly Performance reports on a wide range of topics to support housing management. Motivation and determination to meet strict deadlines. Providing accurate information to management and central government agencies. Regularly ensuring that data… Show more Working as a member of the Performance team for Slough Borough Council's housing department. Creating queries through SSRS and running regular and ad-hoc requests from the system. Building weekly, monthly and quarterly Performance reports on a wide range of topics to support housing management. Motivation and determination to meet strict deadlines. Providing accurate information to management and central government agencies. Regularly ensuring that data quality is met and that audit trails are kept. Following data protection procedures with great caution when answering to both internal and external Freedom Of Information requests. Benchmarking figures through looking at national statistics and demographic variances. Ability to identify key trends and understanding patterns of information. Time is spent working both independently and as a team such as working on reports or using workshops and meetings to gain the business's needs. Strong rapports have been made within various departments; both with managers and officers. Quick to adapt to system changes and upgrades. Show less

Bristol, England, United Kingdom

* Excellent customer service.* Working within a large team in House of Fraser in central Bristol and within a small team at the Swindon store.* Reviewing daily sales figures.*Balanced doing a Master's degree with working in store. Became full time between summer 2012 to December 2012.

Swindon, United Kingdom

* Selling and advising customers on a range of clothing and accessories* Making sure the customer has an enjoyable experience shopping in store* Organizing mail orders for customers.

Portsmouth, United Kingdom

* Research for publication; ‘Interviewing eyewitnesses: Enhancing output quantity and diagnosing accuracy’ * Transcription of witness interviews* Development of thematic coding technique to analyse transcriptions and statements* Winner of academic ‘learning from research’ poster competition.

Lombardy, Italy

* Key customer service skills. Helping customers to have a smooth, enjoyable holiday. * Cleaning accommodation under tight deadlines* Built organisational skills in admin work e.g. bookings* Responsibilities for team visit lists and canoe disclaimer files.

Swindon, England, United Kingdom

* Good communication skills with customers. * Team working skills.* Balanced work alongside college.

Master Of Science (M.Sc.), Social Science Research Methods, Merit

Studied Quantitative Research Methods, Philosophy of Social Science, Qualitative Research and Small Business Development. Skills achieved.

Bachelor Of Applied Science (Basc), Sociology, 2:1

Activities and Societies: Vice president of the RAG (raising and giving) society (Sept 2010 - June 2011)Member of the RAG society (Sept.

A Levels

Gcses