Shantel Williams Email & Phone Number

Las Vegas, NV, US

Las Vegas, Nevada, United States

Worked in a fast paced warehouse performing production duties as needed: sorted, scanned, and stacked packages on pallets, ensured package location accuracy, unloaded trucks at or above the rate expectation for each task. Assisted Area Managers in daily management of department/Fulfillment Center duties. Specialty training in: Trailer Dock Release (TDR).

Greater Seattle Area

Worked remotely as the first point of contact, for the field sales representatives of high priority transactional activities relating to individual patient monitoring deals. Administrative sales support for 17 Sales Representatives, 3 Project Managers, and 10 Solution Specialists in the sales, shipment and installation of sophisticated patient monitoring.

Greater Seattle Area

Primary point of contact providing administrative support to 15 Sales Representatives, in the sale, shipment and installation of sophisticated ultrasound equipment in hospitals and OB/GYN clinics nationwide.Worked with SAP, Q2O, SharePoint, Slotting reports, and other programs to accomplish daily tasks.Efficiently managed the life of the order. Initial.

Greater Seattle Area

Primary point of contact for operations and administrative support for over 20 Sales Representatives, 10 Project Managers, and 10 Field Engineers in the sales, shipment and installation of sophisticated medical equipment in hospitals nationwide.Worked with SAP, Q2O, OPIE, TIMS, Slotting Reports, and other programs to accomplish daily tasks.Efficiently.

Greater Seattle Area

Liaison and operations support for 31 staff members including: 10 Sales (Account) Managers, six (6) Project Managers, and over 15 Field Engineers of sales, delivery coordination, and installation. [Medical equipment includes: CT, MRI, DXR, Ultrasound, PET, and Patient Monitoring Equipment]Managed the delivery date of multi-million dollar ($MM) medical.

Greater Seattle Area

Optimized account managers’ monthly, quarterly, and annual sales revenue potential by ensuring timely, accurate, and quality submission of sales orders.Liaison to sales, factory representatives, and customers in handling all imaging equipment orders.Prepared customer order packets (up to 50 pages of sales order documentation) in Adobe Professional 9.0 for.

Greater Seattle Area

Responsible for serving as the front line customer service liaison for the office, and in that role, greet patients and guests with respect and courtesy. Responsible for answering phone calls efficiently and timely; triaging callers to the appropriate staff. Maintained appointment schedule and ensured patients received appointment reminders. Advised staff.

Greater Seattle Area

• First point of contact for patients, and visitors to the clinic. Performed administrative and clerical functions such as; filing, coping, and faxing.
• Managed appointment schedules in an EMR system and ensured patients received appointment reminders. Advised patients and medical staff of schedules changes; assisted in maintenance of physician schedules to avoid.
• Responsible for distribution of incoming and outgoing mail and faxes to clinic staff.
• Addressed patient questions and concerns in a timely manner with documentation and management notification when required.
• Verified insurance coverage, collected co-pays and / or payment toward account balances at the time of service.
• Maintained office equipment. Managed inventory and ordered office supplies as needed.

Greater Seattle Area

• Connected Snohomish County pregnant and parenting teens to various local resources to help with self-sufficiency.
• Co-Facilitated a weekly group for teens aged 13-21 and bi-weekly parenting group that focused on positive parenting skills.
• Maintained weekly in-person and phone contact with teen parent advocacy program participants.
• Dictated case notes to detail progress made and areas of improvement of case load participants.
• Collaborated with local schools to support teen parent educational success.
• Provided families with information and referrals for community resources.

Greater Seattle Area

• Answered and directed incoming calls to staff.
• Greeted visitors and answered general questions about the WorkFirst program eligibility.
• General office duties: filing copying, faxing.
• Complied WorkFirst participant information into an Access database.
• Submitted resumes and cover letters on behalf of students for open medical field positions as requested by staff.

Greater Seattle Area

• Weekly distribution and collection of timecards to process payroll for over 75 external contract employees through PeopleSoft.
• Appointed to represent sites interests in disputes with contract employee's during unemployment hearings.
• Established comprehensive administrative processes that improved the efficiency of the day-to-day business operations.
• Administered new hire paperwork to potential and returning contract employees.
• Answered and directed calls on a switchboard to staffing recruiters.
• Responsible for company credit card and petty cash check disbursement when required.

Education record

Diploma & National Honor Society

Activities and Societies: National Honor Society

Studies, Social Sciences | Speech & Communications