Internal move from Mobile Networks business group to Network Infrastructure, pivoting from project execution to strategic planning and implementation. Work horizon shifts from 6 to 18-month project timelines to contributing to organizational strategy and optimization over the next 5-10 years. Primary focus remains with North, Central, and South America but with expectations to leverage best-in-class processes across the entire globe.

Advanced to team lead for the Project Management group within the HWSD Transformation & Business Operations organization, which directly manages transformation projects and programs in every market where HWSD operates. Mentor more junior project managers and Six Sigma belt candidates, providing alternative viewpoints to maximize project success.

Alcatel-Lucent, now a part of Nokia. Transitioned to Process and Strategic Program Management organization to better support the overall repair and exchange business by globalizing best practices across global centers of expertise. Maintain strong ties to Americas region as their primary business advocate on global programs.

Alcatel-Lucent, now a part of Nokia. Responsible for end-to-end process improvements to reduce return-for-repair customer age profile, backorders, and to optimize repair center sourcing strategies.

Alcatel-Lucent, now a part of Nokia. Lead key integration projects for the repair and exchange services organization within the company, spanning North American, South American, and Caribbean regions. Affect a direct impact to the company bottom line by reducing physical footprint, internal spend, and external spend, while maintaining or enhancing end-customer delivery metrics.

Alcatel-Lucent, now a part of Nokia. Developed and maintain key business metrics for the North American-based repair supplier team. Active participant in ongoing repair strategy decision-making across the region, including performing quality audits of supplier sites. Manage several repair suppliers with a focus on multi-vendor repair strategy. Management oversight of two individuals directly and six individuals indirectly.

Lucent Technologies, now a part of Nokia. Coordinated internal and external supply chain functions to support all new repair and exchange service opportunities; managed relationships with existing external suppliers and initiated new relationships.

Lucent Technologies, now a part of Nokia. Managed relationship with the company’s largest North American repair customer, representing sales of €5.5 million annually. Implemented an organization-wide methodology to provide weekly management review of backlog orders for 20 domestic repair customers at the individual order level.

Lucent Technologies, now a part of Nokia. Assumed manufacturing process and project management responsibilities for kitting solutions, chassis products, and system level integrated solutions valued in excess of €15 million annually. Primary new project introduction engineer, preparing statements of work, material and labor estimates, bills of material, revenue forecasting, inventory planning, process, and test engineering. Launched more than a dozen programs for major customers, including AT&T,… Show more Lucent Technologies, now a part of Nokia. Assumed manufacturing process and project management responsibilities for kitting solutions, chassis products, and system level integrated solutions valued in excess of €15 million annually. Primary new project introduction engineer, preparing statements of work, material and labor estimates, bills of material, revenue forecasting, inventory planning, process, and test engineering. Launched more than a dozen programs for major customers, including AT&T, SBC, Qwest, Verizon, and Worldcom. Show less

AG Communication Systems, now a part of Nokia. Provided manufacturing process support, improved throughput, initiated quality improvement programs, interfaced with material suppliers, and functioned as the customer-facing technical interface. Managed the complete product cycle from material cost and labor estimates, preparing bills of material, facilitating prototype runs, performing manufacturability reviews, supervising initial production runs, and defining yield improvement programs on… Show more AG Communication Systems, now a part of Nokia. Provided manufacturing process support, improved throughput, initiated quality improvement programs, interfaced with material suppliers, and functioned as the customer-facing technical interface. Managed the complete product cycle from material cost and labor estimates, preparing bills of material, facilitating prototype runs, performing manufacturability reviews, supervising initial production runs, and defining yield improvement programs on stable product. Show less

As a volunteer member of the board, actively support the mission and strategic plan of the NIU Alumni Association and NIU Foundation. Actively engage and participate in as many Alumni Association-sponsored events as possible and encourage other alumni, parents and friends to join. Actively advocate for and promote NIU and the NIUAA to colleagues, other alumni and prospective students.

Serving students in the Maricopa County Community College District since 2009 as an adjunct instructor at multiple campuses. These have included Estrella Mountain Community College, Glendale Community College, and Rio Salado College. Subjects facilitated have included Culinary Science, Engineering, Engineering Technology, and NASA Space Grant related student programs.