William Wells was born in Kissimmee, Fl, but adventured through Massachusetts off and on during young adulthood. They currently work as a Level 4 Field Service Technician and mentor with Spectrum. Using their self-motivated and driven personality to inspect and install complex technological advancements in communications safely.William has proven to be a reliable asset without direct supervision, but never afraid to ask for guidance to ensure team goals are met safely and reliably. A proven asset whether it is dealing with frustrated customers while out in the field or a crowded park. Multiple years of experience in efficiently operating various attractions, across numerous theme parks. Most of which as a control booth operator. All these roles culminated in a wealth of experiences and basic knowledge of systems operations. From simply dealing with an unhappy guest or troubleshooting mechanical systems. He has a strong background in customer service. Sincerely believes in making sure the client is pleased with their experience. And if possible, always attempt to go above and beyond to meet expectations.