William Wells Email & Phone Number

• Inspect, diagnose and resolve cable & internet issues including the installation of complex technology• Certified as U.S. Department of Labor level four broadband technician, second highest level obtainable• Uphold and maintain safe practices, climbing ladders up to 30’ & lifting 75+ lbs. of equipment unassisted, confident working in heights & small spaces• Collaborating with a team and management to ensure customers are receiving the best support• Experienced with low voltage electrical as well as construction practices

• Drove vehicle effectively, while maintaining excellent customer service, receiving 4.9 out of 5.0 rating• Completed daily maintenance and safety assessments of the vehicle to ensure passenger wellbeing

• Drove vehicle effectively, while maintaining excellent customer service, receiving 4.9 out of 5.0 rating• Completed daily maintenance and safety assessments of the vehicle to ensure passenger wellbeing

• Understood car sales by studying their features and capabilities, and compared competitive models• Developed buyers by anticipating customer needs through active listening and questions• Participated in educational opportunities, attended seminars, and read professional publications• Reported to the sales manager regarding reviews, analyses, objectives, and planned activities• Reviewed sales statistics and plan more effectively to improve sales

• Screened multiple radio and phone lines, concerning park information, employees, and guests• Operated multiple different park attractions, and implemented labor-saving practices with leadership• Trained and developed over 30 new employees on multiple complex ride systems• Responded to guest and team member needs, utilizing problem-solving skills to ensure positive and safe environments• Reported to Supervisors regarding the status of projects, training, and overall daily operations

Orlando, Florida, United States

• Operated multiple sophisticated ride systems• Developed and trained numerous new hires at multiple attractions• Performed crowd control tasks to open and close shows safely and efficiently• Maintained cleanliness of areas by sweeping, changing trash bins, and other miscellaneous projects• Coordinated creation of daily rotations that resulted in labor savings, as well as improved team morale • Supported guests and coworkers with exemplary customer service

• Operated multiple sophisticated ride systems daily, ensuring the safety of the team and guests. • Responsible for overseeing and completing opening and closing procedure• Performed miscellaneous duties to promote teamwork and provide excellent guest service• Reported to Supervisors regarding the status of attractions, projects, and other miscellaneous items