Acquiring Knowledge in Digital TransformationPassed and certified (30% of Cohort) – (i.am vitalize- Cybersecurity track by IBM Academy)• Enterprise Design Thinking Graduate • Cloud Computing Practitioner • Blockchain Practitioner • Cybersecurity PractitionerProfessional Diploma in Digital Marketing by Lithan Academy• Data Design• Data Visualisation• Business Performance Management• Programme Management• Customer Experience Management • Content Strategy• Marketing Strategy• Brand Management• Integrated Marketing

Responsible for identification, assessment, business solicitation and market opportunities for diverse range of Testing and Certification services for Electrical and Electronics related product.Responsible for developing Go-To-Market Strategy and tactics to achieve assigned revenue and profitability targets and grow customer base in assigned scope and geography. Support the management in reviewing, evaluating and developing price strategies for various product portfolios to improve profitability.Responsible for customer experience from acquisition of customers to after-sales.Collaborate with the Corporate Marketing team in Singapore to drive and support lead generation initiatives.Ensure prompt and accurate generation of quotations for inquiries.Build, strengthen and optimize relationships with the clients, prospects and partners through regular customer visits as well as timely address of customers’ enquiries, feedback and comments.

William has met all the requirements of the Council for Estate Agencies and qualified as Real Estate Agent in Singapore and he has also created his website with the aspiration to enrich the quality of your life through professional Real Estate Services of high integrity, ethics and honesty. Whether your interests in properties could be investment for good returns coupled with potential capital gain, hedging against inflation, loving parents buying for the future of your children and that ideal property for your home, work and play; I shall with my utmost assist you to come to a sound decision.

responsible for multiple strategic business unit namely Life & Healthscience, Power and Control, Renewable Energy, Chemicals.•Oversaw ASEAN and ANZ regions for the medical business units.•Expanded responsibilities for all medical businesses including Middle East, Africa and India reporting directly to the Asia Pacific General Manager. •Enlarged responsibilities of business budget of USD $1.3 million for ASEAN in 2009. These responsibilities also include managing additional strategic business units (SBU) like Power and Control (P&C), Hazardous Location (Hazloc), Industrial Control Equipment, Power Distribution, Renewable Energy, Wire and Cable, Appliances and HVAC, Building Material, Fire, Chemical, Insulating Material Device etc.•Planned and organized clients engagement activities like technical seminars and roundtables for the above SBUs with different stakeholders.•Prepared training and consultation proposals such as technical training and laboratory Data Acceptance Program for clients

Responsible for the medical business in Emerging Market includes India, Middle East, Africa and ASEAN region in the Strategic Business Unit for Medical Venture.Represented UL for medical businesses in MEDICA exhibition in Düsseldorf, Germany.

Responsible for the business in ASEAN and the Oceania Pacific region in the Strategic Business Unit for Medical Venture.Participated and represented UL for ASEAN in exhibitions in Singapore, Malaysia, Thailand and Indonesia.

•Technical champion of Uniject, a prefillable injectable medical device. •Provided the know-how and knowledge of filling the devices in a sterile class 100 environment, processing, handling and logistics planning for mass production to pharmaceutical companies. •Managed and maintained customized machines to ensure these machines are serviceable and operational so as to assist customers in starting up their stability trials. •Administrated customers’ sample request for sterile and non-sterile products with Manufacturing Department.•Interfaced and provided technical know-how with stakeholders in all technical issues including Manufacturing Department, QA, clients, equipment suppliers and TSE resolving problems like leakages, filling, sealing, trimming and loose needle shields etc.•Involved in the Uniject extension product development and achieved patents on both the oral application (luer tip), needle shield design for the purpose of single-use. Supported line extension of the Uniject 2ml projects.

•Pioneered in the R&D set-up in the PLEA (Production, Logistics and Electronics Assembly) Division. •Trained in Munich, Germany and Bruchsal, Germany.•Developed and implemented the procedures of the vendor benchmarking process for the division; supervising and maintaining the full documentation of these ISO procedures.•Responsible for plant auditing and continuous assessment of vendors and suppliers for quality, delivery and cost.•Established the process and procedures for the special construction and special nozzles design for the SMT machines within the department.•Achieved 99% success in the designs delivered and formulating the selling price of the special nozzles which yielded a profit of 30-40%.•Successful audited and ISO 9001 certified after implementation of all procedures.•Qualified 4 vendors under the approved vendor list.

•Worked closely with the Managing Director to identify opportunities for product developments.•Involved in recruitment of the Engineers and Technicians and managing a team of 8 technical specialists.•Conducted and chaired meetings among technicians and engineers to meet the schedules of the automation projects; resolving technical problems faced by technicians, engineers and customers.•Involved in planning and scheduling of fabrication, production, mechanical assembly and electrical wiring of automated projects.•Developed and lead a competent team of 8 technical specialists in mechanical, electrical and electronics engineering.•Secured 2 fully automated projects for the company.•Added new accounts namely from Hewlett Packard the Ink-Jet printer department, Palmtop department, Isolator department, Texas Instrument, Kinergy.