Organizational Culture Mapping: Understanding the concepts and principles of corporate culture, including the values, beliefs, norms, and behaviors that shape the identity and way of working of the organization.Cultural Sensitivity: Having awareness and sensitivity towards cultural differences and dealing with diversity within the organization. This includes understanding and respecting different perspectives, values, and cultural practices of employees.Communication: Possessing clear and persuasive communication skills. Communicating cultural changes, engaging and inspiring employees around the organization's vision and values.GPTW: Campaigning, collecting, analyzing, and interpreting data and information related to connecting corporate culture. Assessing the alignment between the existing culture and the desired culture, identifying gaps and improvement opportunities.Project Management: Planning, organizing, and managing projects related to corporate culture. Developing and implementing action plans, establishing milestones and goals, monitoring progress, and evaluating results.Leadership and Influence: Leadership skills, including the ability to influence and inspire employees regarding corporate culture. Being able to mobilize and engage people around desired values and behaviors.Collaboration and Interpersonal Relationships: Teamwork skills, collaboration, and relationship-building. Interacting effectively with different hierarchical levels and areas of the organization, as well as external partners, to promote a collaborative and positive culture.Change Capability: Being flexible and adaptable to change, able to deal with ambiguity and uncertainty. Capable of supporting and facilitating cultural change within the organization, helping employees adjust to new behaviors and practices.Ethics and Integrity: Promoting a culture of respect and ethics.

- Monitored the development and production of events, managing involved suppliers.- Developed graphic materials for various communication channels.- Organized events and actions to foster a positive organizational climate.- Controlled the budget for monthly actions and major events.- Developed and executed all internal communication processes directed at company employees.

Monitor campaign progress and evaluate their effectiveness, proposing new solutions if necessary.Produce content for internal communication channels such as magazines, bulletin boards, virtual announcements, brochures, etc.Manage the visual identity of internal channels and communications.Ensure the organization of corporate events (leadership workshops, meetings, recognition events, festive and engagement activities).Manage campaign and event vendors (contracting, invoice control, and payments through the SAP system).Handle reimbursements for language, awards, and other expenses.Collaborate with the Marketing department and Holding company to align editorial content of communication materials and global campaigns, enhancing the sense of belonging.Adapt communication materials received from the Holding for dissemination and engagement among employees in Brazil.Maintain Global communication channels (Intranet, Newsletter), among others.Contribute to employee engagement and motivation through internal actions aligned with business needs and strategies.Monitor monthly activities related to Performance Management, reporting, and program indicators.

Global program focused on continuous improvement, based on the McKinsey Lean Management methodology:Responsible for developing and engaging leaders within the methodology's scope.Leading the stages of transformation, including preparation, diagnostic construction, action design, implementation, and sustainable transition.

Responsible for developing and implementing HR systems and development projects, with experience in implementing the 90° and 180° performance evaluation system, as well as knowledge in climate surveys, knowledge management, organizational culture, leadership and succession development, onboarding (operational and executive), Ninebox Matrix, calibration committee organization, area indicators with reporting to the holding company, engagement and retention programs, and policy development and monitoring.Develop necessary materials for conducting actions aligned with the company's strategies and methodologies.Identify areas for improvement to strengthen people management tools, contributing to the organization's development with a consultative approach.

Responsible for the organization's training department, overseeing a team of 20 instructors involved in new product implementations, onboarding, refresher courses, and behavioral and motivational activities. Proficient in training methodologies and tools such as LNT, E-learning, gamification, storytelling, indicators, and reporting.

Responsible for all logistics and activities related to training and development, including:Implementation of new products, onboarding training, refresher courses, and behavioral and motivational activities.Experience and expertise in training and development methodologies and tools such as Training Needs Assessment, e-learning, gamification, storytelling, indicators, and reporting.

Responsible for providing telephone services focused on delivering 24-hour assistance to customers in various risk situations.

Responsible for providing telephone services focused on delivering 24-hour assistance to customers in various risk situations.

Responsible for providing telephone services focused on delivering 24-hour assistance to customers in various situations.

Responsible for providing general administrative support, including answering phone calls, managing correspondence, organizing files, scheduling meetings and events, preparing reports and documents, as well as performing tasks to support teams and other activities related to administration.