Started a business to solve trash management for short-term rentals. After a handful of customers and 6 months of working on it, I decided it was not what I wanted to commit to building for the next 5+ years.

Host Compliance was acquired by Granicus in 2019.* Own customer relationship with 75+ local governments. $2.5 - $3 million in total ARR* Handle customer journey from onboarding through multiple product implementations into a continued partnership to make sure they're finding value * Comfortable working in ambiguous situations and finding solutions from upselling a product during a demo to scoping out a product feature request in GitHub with developers spread across the world* Consistently QA our products then notify engineering with detailed requests that can be understood by a remote team working all over the world.* Working to take our least automated/scalable product that takes an outsized portion of CS team time to a more scalable solution through suggesting and pushing significant product design changes.* Develop and lead webinar trainings for all 6 of our products

Host Compliance was acquired by Granicus in 2019.* Daily contact/own relationship for 70+ local government customers* Handle customer journey from onboarding through multiple product implementations into continued partnership mode to make sure they're finding value * Comfortable working in ambiguous situations and finding solutions from upselling a product during a demo to scoping out a product feature request in GitHub.* Consistently QA our products then notify engineering with detailed requests that can be understood by a remote team working all over the world.* Working to take our least automated/scalable product that takes an outsized portion of CS team staff to a more scalable footing through suggesting and pushing significant product design changes.

• Led a successful effort to replace a 10+ year old merchandise and checkout system with Square. Merchandise and book sales grew 22%+ in first 6 months. Number of employee hours needed to manage inventory, run cashier operations, and order new product decreased by 35%.• Coordinated dozens of trips including airport shuttles, white water rafting trips, horseback riding days, fly-fishing trips, and travel arrangements for special guests and visitors • Organized housing assignments for 60 students and 20 faculty members at 9 summer courses• Managed remote and onsite teams in marketing, events, daily operations, and cleaning services• Researched and contacted potential special guests to secure their attendance at summer courses• Led the planning and execution of fundraisers and graduation ceremonies with over 100+ attendees• Managed the College’s Facebook and Twitter accounts, blog, and email campaigns• Shot, edited, and produced videos and photography at training sessions and graduation ceremonies

• Managed campaign fundraising, expense reports, and financial disclosure deadlines• Implemented campaign plan through direct mail, TV and radio, and field operations• Maintained strong connections with local media and social media presence

• Designed voter contact programs for multiple State House and State Senate campaigns• Trained organizers to establish grassroots teams across 12 counties in West TN• Partnered with organizers to achieve voter contact goals through door knocking, phone programs, and identifying supporters on social media• Coordinated regional objectives with OFA, elected officials, unions, and stakeholders

• Tracked congressional activity involving the Free Trade Agreements with South Korea, Panama, and Colombia and responded to Congressional staff inquiries • Produced two briefing books for a senior political appointee’s congressional testimonies • Co-authored a report on the National Export Initiative’s efforts to foster collaboration between State and Federal trade agencies

• Led 8 interns in donor research that produced dozens of new contributors • Coordinated event logistics for 20 campaign kickoff events in 18 counties over 4 days• Knocked on doors and made phone calls for GOTV efforts• Sorted and entered endless amounts of data into NGP VAN