Willow Jones Email and Phone Number
Willow Jones is a Systems Analyst and Administrator at Ste Michelle Wine Estates.
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Systems Analyst And AdministratorSte Michelle Wine EstatesEverett, Wa, Us -
Systems Analyst/AdministratorSte Michelle Wine Estates 2009 - Present
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Sr Business And Process AnalystFluke Networks May 2007 - Aug 2009Work with end-users on Oracle Business Intelligence (OBI) reporting tool. Gather and prepare functional specifications, analyze business processes and reporting requirements to meeting optimal reporting solutions for short and long-term goals. Analyze and implement criteria to deliver high value solutions for report consolidation, simplification and time saving solutions. Write technical documentation and Knowledge Base articles. Train users and provide on-going support. Analyze OBI capability and assess alternate approaches in information delivery. Partner with IT to evaluate and/or test new technology. Monitor OBI performance, investigating, reporting and resolving issues. Build and provide common public filters and reports. Understand and document Oracle data collection and use of data warehouse. Provide assistance in special projects, six sigma Kaizen process. Deliver daily key business performance reports. Design, develop and deliver functional team and company dashboards. -
Business Systems AnalystStarbucks Coffee Company Jan 2007 - May 2007Act as contact for users on Oracle Order Management (OMS) system issues or problems. Troubleshoot, identify, track and ensure issue resolution, coordinating with cross functional teams as necessary. Participate in system testing to ensure user acceptance and in introduction of new technology to the business unit. Partner with IT developers on system fixes and enhancements, changes and implementations. Write OMS specific user training and documentation and in-person support. Develop reporting using Hyperion (Brio) Insight, Explorer and Toad and provide ongoing reporting support. Prepare training tools, materials and field communication updates, collaborating with business group management to ensure that training materials support the needs of the functional area. -
Lead Data AdministratorStarbucks Coffee Company Oct 2004 - Jan 2007Spearhead and lead team in extensive data cleanup. Implement data quality standards for OMS deployment and account maintenance. Develop and launch Data Integrity standards of audit development and documentation process. Research OMS errors and facilitate corrective action. Lead extensive Planning Group revitalization and deployment to obtain higher reporting accuracy Foodservice wide. Utilize Hyperion Explorer, Insight and Toad for detailed cross-functional ad hoc reporting. Assist and train team members in Hyperion Insight, MS Access and Toad. Perform detailed data analysis to identify data discrepancies and insure consistency with business defined rules. Manage change control processes and mass updates in OMS for smooth transition of impactful change. Document and maintain process and user guides for data creation and maintenance. Develop and maintain department portal site, providing access to timely team information. Participate in GBSS workshops as Foodservice SME. -
Project Specialist IiStarbucks Coffee Company Feb 2002 - Oct 2004Manage cross-functional, multi-currency budget administration, tracking, reporting and closures of $95,000,000 annually in capital projects. Save over $100,000 annually in engineering time by designing, developing and deploying budget tracking and management system using MS Access. Work closely with engineers and SCCO Finance in project forecasting and reporting. Provide real-time accurate reporting, facilitating efficient project management. Design and produce project status, accountability and cost reconciliation/variance reports for domestic and international. Develop and maintain department portal site providing global access to travel schedules, deadlines, project schedules and drawings. -
Interim Budget AnalystBellingham Technical College Feb 2001 - Jul 2001Repair and deploy integrated budget database (MS Access, HP3000), verifying data integrity and accuracy. Stabilize data migration and scheduling. Initiate and perform system testing, training and documentation. Research and produce up-to-date capital project expenditure tracking. Produce quarterly Board of Director’s financial report.
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Database Administrator - As400Dealer Information Systems (Dis) Corporation Aug 1997 - Feb 2001Project management in interpretation of system equipment and integration of new division to existing DIS database. Data analysis/data modeling for relevance, quality and integration. Manage and cultivate DIS culture into two newly acquired offices and 17 new employees, managing team interaction, individual initiatives and securing company loyalty. Monitor system access and security around employee database use. Spearhead and deliver normalized and optimized data and data retrieval. Identify application interface errors and initiate resolutions. Develop solutions to user system issues. Provide on-going training to insure correct application use. Develop ad hoc reporting to assist cross-functional teams in Y2K preparation and administration. Write and publish monthly technical newsletters. Write and publish operational and emergency procedure manuals.
Willow Jones Education Details
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It, Professional Writing, Project Management -
Professional Wrting, Business, It -
Math, Writing
Frequently Asked Questions about Willow Jones
What company does Willow Jones work for?
Willow Jones works for Ste Michelle Wine Estates
What is Willow Jones's role at the current company?
Willow Jones's current role is Systems Analyst and Administrator.
What schools did Willow Jones attend?
Willow Jones attended City University Of Seattle, Washington State University, Bellevue College.
Who are Willow Jones's colleagues?
Willow Jones's colleagues are Rhonda Hunter-Brown, Rachael Ellas, Yun Zhang, Brittany Nagy, Stevie-Jean Bengen, Ashlee Steudle Hayen, Thomas Jefferson.
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