Willow Smith Email & Phone Number

Riverside, Ca, Us

the ogc is a virtual community of insanely driven and accomplished women in tech and venture supporting each other as real humans - not the image we often feel pressured to portray.common topics include open roles, compensation negotiation and benchmarking, navigating winding careers, family planning and fertility, leadership strategies, evaluating tradeoffs, mental health, etc.

-An overall quota average of 125% since Jan 2022. -Sourced 60 opportunities on a quota out of 48 during my tenure. - $395,742.00 total ACV 1Y, $74,473.75 1Y sourced closed/won. -Generates qualified leads to grow pipeline in 10 states( CA, AK, HI, OH, IN, CO, NV, WY,NM, MT) -Collaborates with AE's, SecurityAE's, and SDR's to ensure organized continuity when communicating with qualified leads. -Consistently shadows account executive's forecasting calls, negotiations, and technical demos to build exposure to the sales cycle.-Mentors and provides support and guidance to new SDR's.

-An overall quota average of 125% since Jan 2022. -Sourced 60 opportunities on a quota out of 48 during my tenure. - $395,742.00 total ACV 1Y, $74,473.75 1Y sourced closed/won. -Generates qualified leads to grow pipeline in 10 states( CA, AK, HI, OH, IN, CO, NV, WY,NM, MT) -Collaborates with AE's, SecurityAE's, and SDR's to ensure organized continuity when communicating with qualified leads. -Consistently shadows account executive's forecasting calls, negotiations, and technical demos to build exposure to the sales cycle.-Mentors and provides support and guidance to new SDR's.

United States

Support Property Managers in overseeing portfolio operations (financial reporting, loss control, tenant /vendor requests)● Manage the electronic work ticket system to include entering & closing tickets, posting announcementsand preparing reports and graphs as needed regarding ticketing● Assist in conducting and documenting property inspections using the ticketing system as requested● Provide excellent service; be the conduit to on site community managers to help with problems, ticketsand escalated maintenance requests and make readies in a timely and courteous manner and respond torespond to work orders to ensure satisfactory solution● Support the organization’s efforts in the day-to-day implementation of policies, procedures, and programsthat will assure a well-managed, well maintained physical plant, placing maximum emphasis on positiveresponses to the concerns and needs of the tenants and clients. This will include the constant evaluationand improvement of environmental health and life safety programs, building security programs, accesscontrol programs, and other quality improvement programs in coordination with the owner’s goals andobjectives.● Proactively coach and be a bridge between the Property management team and Community Managers;assisting with ticketing regarding maintenance issues and initiatives● Present a positive attitude and enthusiasm for the maintenance and ticketing roles. lead by example.● Partner and share ideas with Property Managers and Community Managers for the betterment of thebusiness● Provide timely responses to tenants, route requests to the appropriate manager or vendor● Assist in the accounts receivable process. Identify, and resolve delinquencies as they occur. Strategizeresponse with Property manager and Asset Management.● Assist in generating service contracts● Provide assistance as needed to help develop, grow, and manage assets across the portfolio.

Expansive, formerly Novel Coworking, offers customizable workspaces where people and companies thrive. Because we believe success is about both business and belonging, Expansive creates productive environments for collaboration and engagement in vibrant, inclusive professional communities. With 44 locations and counting, Expansive leverages unparalleled flexibility, support, and value to help organizations maximize return from their workspace investment.Hosted weekly appreciation events and quarterly public networking events. Managed facets of building operations, including vendor onboarding, engineer and facility team coordination. Monitored and addressed outstanding client collections. Maintained a 90% collection rate/ month at Madison Location. Achieved one of the top 10 Net Promoter Scores in the 40+ wide portfolio. Collaborated with sales to close over 40 private and suite deals. Amounted for over $25,000 in revenue for the first month of signing.Approved appropriate invoices and audited building income/expenses with the appropriate Property accountant. Promoted to our Onboarding team to facilitate appropriate and legal binding service contracts in a timely fashion. Promoted to project manager to aid in remote Operations including Minneapolis, San Diego, and Kansas City locations. Reported on security, appliances, and overall building maintenance/wellnessAchieved Community Manager Highlights and praise for turnaround sales and occupancy

One in six adults in the United States is functionally illiterate, reading at or below the 4th grade level. In Muskegon County, that translates to more than 21,000 adults. The adverse effects of illiteracy are felt in our economic, education, criminal justice, and healthcare systems. Read Muskegon is breaking the generational cycle of illiteracy by providing customized programs that meet the unique needs of our learners and building community partnerships to maximize our impact.Audited/ general upkeep of customer relationship management software and data input for all physical checks. Managed 1,000+ quarterly donor newsletters for prospective and loyal donors. Awarded a $15,000 ESL Grant for online and physical resources to help aid in the classes success. Organized and coordinated Annual Literacy Dinner which successfully had an attendance of 500+ and donations reaching $40K. Managed Logistics and marketing of University of Michigan Alumni Cruise which had 150+ attendees and well over $1,000+ in self made donations

Grand Rapids Metropolitan Area

Grand Rapids, Michigan, United States