Richard Williams Email & Phone Number

King Of Prussia, Pennsylvania, United States

Beginning a new chapter in my work life. Exciting work from home experience for a very passionate company!

Greater Philadelphia And South New Jersey

- Worked with portfolio of 70+ franchised locations between Greater Philadelphia and South New Jersey regions, implementing business growth through identifying potential operational opportunities for improvement and providing training to strengthen locations' business practices- Evaluated franchise performance by completing store evaluations, including adherence to brand compliance standards, improvements made, and areas of opportunity, as well as analyzing sales and cost data to provide specific, customized direction on how to improve in these areas, including but not limited to operational and food safety education- Built territory relations by regularly visiting all franchised locations in portfolio, communicating with owners and managers, and providing ad-hoc coaching to reach store and territory goals through business growth within local communities and online channels, resulting in the respect and recognition of franchisees as an asset to their businesses and a leader in the field- Assisted territory director on implementing national and regional brand initiatives ranging from product introduction and development, marketing promotions, restaurant operations, inventory controls, customer service, team-building, etc

Greater Philadelphia Area

- Worked with portfolio of 70+ franchised locations between Greater Philadelphia and South New Jersey regions, implementing business growth through identifying potential operational opportunities for improvement and providing training to strengthen locations' business practices- Evaluated franchise performance by completing store evaluations, including adherence to brand compliance standards, improvements made, and areas of opportunity, as well as analyzing sales and cost data to provide specific, customized direction on how to improve in these areas, including but not limited to operational and food safety education- Built territory relations by regularly visiting all franchised locations in portfolio, communicating with owners and managers, and providing ad-hoc coaching to reach store and territory goals through business growth within local communities and online channels, resulting in the respect and recognition of franchisees as an asset to their businesses and a leader in the field- Assisted territory director on implementing national and regional brand initiatives ranging from product introduction and development, marketing promotions, restaurant operations, inventory controls, customer service, team-building, etc

Bucks County, Pa

• As management, responsible for daily operations of quick service restaurant serving communities of 100K+, including inventory control, budgeting, marketing, public relations, and day-to-day store operations for franchise owner• Management of a team of 7+, including managers and associates, comprised of composing employee schedules, delivering performance evaluations, overseeing employee development, recruiting, termination and promotion• Implemented unique training program resulting in improved employee performance and guest satisfaction, a significant reduction in turnover, and an overall increase in gross sales between July 2017 and July 2018.• Developed several store marketing initiatives, including community program sponsorships, fundraisers, and exclusive in-store promotions resulting in 10% increase in average unit volume between July 2017 and July 2018.