William Staley Email & Phone Number

Winston-Salem, Nc, Us

Winston-Salem, North Carolina, United States

ARIVR VIRTUAL TECHNOLOGIES PRIVATE LIMITED has been working on Incorporating Augmented Reality and Virtual Reality Technologies in the current Education System on an Inexpensive and Exciting form maintaining social distancing precautions.To understand our vision you will have to understand the perception initially. Imagine if the children are able to learn Education Syllabus through the interface of AR/VR where they feel like they are inside the classroom with all the study material in 3d versions in front of him as for instance if they are learning about a monument, they would be able to see the Taj Mahal in front of them in a 360 degree view with all the necessary descriptions in text and images. Similarly with Mathematics, Chemistry Experiments without having to undergo any risks or breakages. For Biology Plants and Animals dissections can be done digitally more easily, language teaching would be more exciting with videos and animated graphics. ARIVR can provide that assurance without any risks, also their examinations will be conducted without distractions through this interface virtually and orally under supervision of Teachers.ARIVR intends to provide these students with AR/VR hardware at an inexpensive affordable price and an exuberant approach making Education more Thrilling. This technology will allow access through an Application into mobiles/desktops/laptops/tablets for easy accessibility to the subject according to their grades and subject matter individually from their own venue which would even emphasize safety during current pandemic times and continue learning without any hassles.

Remote

instruction of mechanics and learning English as a second language

United States

United States

Conversions specialistPHEAA (Pennsylvania Higher Education Assistance Agency ("PHEAA")) - September2015 to May 2017Associate reconstructs borrower files in preparation of data entry of student loan detail to the conversion system module and for document storage and retention. Key functions include the ability to independently perform assigned tasks and demonstrate initiative to identify and provide resolution as appropriate. Many other taskswould include assessing liability regarding processing errors and recommending solutions, tracking daily work performed by logging daily expenses into Planview and the production database.This position requires the active participation of in team meetings offering input, the sharing of information thatmay benefit the business model and efficiency of others.This position also requires for the associate to maintain or improve levels of performance in accordance with the department standards for both production and quality. This position also requires the practice of safeguarding Non-Public Personal information (NPPI) at all times. Keeping up to date on changing procedures within the department as they pertain to specific functionsperformed is also essential to this position.***Before receiving the Conversion specialist state position. Loan counselor was my position, and its duties were as follows.As a CSR Loan Counselor this profession handles customer questions, complaints, and status/billing inquirieswith the highest degree of courtesy and professionalism in order to resolve customer inquiries in one call. Thisprofessional uses web-based tools and resources to accurately resolve customer inquiries.correspondence and makes account adjustments by following departmental procedures.This professional answers inbound calls and handles a variety of complex account issues.upon first contact. Interacts with customers based on federal regulations, PHEAA objectives, and departmentpolicies.

Bank Of America 320 University Ave. 07201

This position was required research documentation and servicing notes to review foreclosures that were initiated, pending, or completed during 2009 or 2010. The review was intended to determine if borrowers suffered financial harm directly resulting from errors, misrepresentations, or other deficiencies that may have occurred during the foreclosure process. Job Summary: Responsible for, but not limited to, evaluating defaultmortgage servicing loans and files during the Claim Review process, todetermine if all required loss mitigation activities were handled anddocumented in accordance with the requirements of HAMP, proprietarymodification or other programs' requirements. Providing the needed evidence that all required processes and procedures were followed; system of record notated, documentation available/imaged and appropriate borrower communication (verbal and written) was performed accordance to SD Directives/Internal operating Procedures. Job Duties • Manage queue of Client loans • Adhere to all Federal regulations regarding the protection of Personally Identifiable Information. (PII) Reviews foreclosed loans, evaluates whether or not they were Processed in accordance with HAMP, Proprietary Modification or other applicable program guidelines and requirements. 1. Reviews and compiles fully documented loan histories, imaged documents and information available from all sources to collectively determine if it validates the information used to make the home retention / loss mitigation decision 2. Complete Claim Review according to clearly defined requirements; make a recommendation as to whether the Borrower / Customer has a valid claim 1. All files will be subsequently reviewed and decisioned by an independent consultant

United States

MORTGAGE LOAN/Claims ADJUSTER/NEGOTIATORWorking knowledge of Fidelity/CPI AS400, LIV(loan image viewer), Credco and Microsoft office applications - Prior experience reviewing loan modifications requests - Understanding of Hamp servicing and several investor guidelines Working knowledge of Fidelity/CPI, LIV(loan image viewer), Credco and Microsoft office applications Functions may include reviewing financial statements, credit reports, and applicable ratios(i.e. Debt ratios, loan-to-value); evaluating; examining transactions to ensure accuracy and completeness; preparing formal reports for review; ensuring that documents are consistent and uphold to company and industry guidelines; implementing fraud detection techniques, performing compliance reviews; assisting with re-negotiations of loans based on lending guidelines; contacting customers and partners to gather information to make appropriate decisions, explain rationale behind credit decision. May provide work direction and/or training to lower level team members and provide performance feedback to supervisor/ /problem loans within framework of company or investor guidelines. Spreading financial statements; analyzing credit/account information; monitoring adherence to terms of agreement; corresponding with customers; skip tracing; handling workout and restructuring of problem loans; restructuring payment plans; recovering charged-off loans; may assist in filing legal actions and following up on liquidation of secured property and payment adjustments; analyze account equity to determine foreclosure status. Duties may include title claim filing to recover losses. Acceptable experience in a direct customer contact, service, collections, loan workout or sales environment or related financial services experience. The negotiator possesses a minimum 3 years of underwriting experience.

Responsible for providing single point of contact to borrowers whose loans are delinquent or at high risk for delinquency. Assist borrowers to find solutions to maintain home ownership, including HAMP, proprietary modifications, RPPs, etc.- If retention options are not possible, discussion on other solutions including short sales, deeds in lieu, etc. Responsible for analyzing the customer's financial situation and making recommendations on loan modifications/workout options to resolve delinquency. -Identifies, maintain, track and log requested documentation for loan modification review. -Notify customers of loan modification decision, current status, options, timelines, coordination touch points, and customer obligations through the process.- Answer inbound inquiries from borrowers regarding status of the loss mitigation, loan modification, short sale and foreclosure processVia inbound dialer or outbound SPOC initiated calls. - Interview borrower to understand borrowers specific situation; identify and request the appropriate documents required for loan modification review. - Access information on multiple systems to inform borrowers of loan terms, important dates and deadlines. - Communicate and coordinate with multiple Servicing departments (both internal and external to WF) informing the borrower of current status, options, next steps; remain as the single point of contact to borrower throughout the loss mitigation, loan modification, and foreclosure process .- Ensure necessary information and complete packages are received in a timely manner, maintained, tracked, and logged in multiple systems.- Notify and inform borrowers of decisions as they are made. - Provide information to borrowers on the escalation/complaint procedures/process within Wells Fargo. - Ensure borrowers understand their obligations throughout each step of process, including timelines and coordination touch points with other Servicing partners.

The process of resolving delinquency of past due defaulted accounts.Reinforcing loan agreements according to company policyAttain company set goals, delinquency, write offs, required sales loans and renewals.Gathered pertinent information on each customer and providing ways for customers to straighten resolve the delinquency on each account.Frequent refinanced customers existing account to relieve delinquency or modification of terms to retain collateral.

United States

Initiates and receive collection phone calls on past due accounts (30+ days delinquent). Completes appropriate system documentation in accordance with corporate policy and objectives. Reviews collection calls and various collection reports (production reports, delinquency reports). Proactively managed portfolio to ensure accuracy Participate in offsite community events to position the bank as a industry leader. Highlights:Generated more than $1.5 to 3 Million per month in collected fundsMade recommendation for loan to be amended with new terms; Primary point of contact for account holders with current and past due accounts.Assist customers with maintaining a solid credit history through education on account management.Responsible for contacting customers by telephone to collect on delinquent account balance.Resolves inquiries such as balances, address changes, and billing explanations while providing accurate loan education to clients.Learning Activity Progress Detail*Combating Money Laundering and Terrorist Financing. Overvie This course provides an overview of the Bank Secrecy Act and The Office of Foreign Assets Control.Total score: 100%* WFHM Home Preservation Specialist Single Point of Contact (SPOC) Workflow Assessment.This assessment is to be completed after attending WFHM Home Preservation Single Point of Contact (SPOC) Workflow training.Total score: 87%* Code of Ethics 2009/2010 & 2011Overvie Now, more than ever, it's important for all team members to maintain the highest ethical standards with customers, team members, stockholders and our communities. It is critical that all team members have a solid understanding of Company's Code of Ethics and Business ConductTotal average score: 100%

Responsible for a variety of training and training development duties in accordance to departmental guidelines and procedures, and in a timely manner; provide leadership to assigned training staff, continuously striving to improve quality of training provided; coach and develop assigned training staff proactively oversee the activities involved in quality resolution of training issues, following issues through to completion and escalating to supervisor those issues out of employee's control; manage and assist in preparing training material, guaranteeing the accuracy of material; arrange focus groups to evaluate training programs, measure trainers effectiveness of new hires preparedness, and provide feedback and reinforcement to operations Ensures the unit's work is completed on time and accurately by planning, coordinating and monitoring the daily activities of the routine to moderately complex work of less senior team members.Familiar Tasks include:Reviewing, prioritizing, and distributing daily work to meet deadlines and goals; monitoring work in progress making adjustments as needed; giving feedback and training to team members; addressing scheduling issues, including absences and tardiness with the appropriate parties; giving input to supervisors on staff performance; representing the business unit or team at meetings.

Job Duties: Mainly responsible for training and development of new hires in accordance to departmental guidelines and procedures. Development of comprehension of systems and applications, As well as administers, reviews and testing of regulated and required material to accurately select potential candidates for further

The country's leading provider of business-to-business sales and account management solutions.

Computer Technology/Computer Systems Technology

Computer Science

Esl Instructor Certification, Teaching English As A Second Or Foreign Language/Esl Language Instructor, Certification

Education record