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Experienced software engineering manager, specialising in Test, with a strong hands on background in Enterprise Content Management, Security and Telecommunications Sectors for proprietary and open-source Enterprise, Cloud, Hybrid and Mobile products. Experienced with Agile Scrum, Lean, Kanban and Waterfall methodologies, leading on-site and off-shore internal and external teams from 6 to over 100 staff delivering up to 50 concurrent projects. Improving processes, defining clear ownership and responsibilities for successful delivery, supporting/coaching for individual/team improvement and delivering projects to time and budget.Specialties: Test Management (Manual, Automated and Performance; Functional/System/Integration/Beta/User Acceptance; Defect Management; Risk Management), People Management, Project and Programme Management, Full SDLC, Process Improvement, Change Management, Business Analysis.
Software Testing Solutions Llc
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Software Engineering Program ManagerSoftware Testing Solutions Llc Mar 2022 - PresentBracknell, England, United Kingdom
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Head Of TestClinisys Jun 2019 - Mar 2022Chertsey -
DirectorLordlands Limited Feb 2017 - Jun 2019BracknellSoftware Development Delivery, Project Management, Program Management, and Business Process Improvement.
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Director Of Product SustainingAlfresco Apr 2015 - Apr 2016MaidenheadDelivered Hot Fix and Service Pack releases to address customer raised issues for Cloud and Enterprise product versions, including security issues which had to be addressed within aggressive service level targets.Managed on-shore and off-shore developers and testers using Kanban to deliver defect fixes as well as features that improved the supportability or maintainability of the products. Worked with Support and Product Management to clarify feature requirements. -
Director QaAlfresco Jan 2011 - Mar 2015MaidenheadSet quality criteria for product releases. Reviewed and guided test coverage for performance, automation and manual testing for functional and non-functional requirements.Managed parallel projects for on-shore and off-shore testers to deliver products for Cloud, on-premise Enterprise and Hybrid, as well as for iOS and Android mobile devices.Successfully transitioned from one off-shore supplier to another to mitigate business risk whilst maintaining product delivery schedules.Supported the adoption of Agile scrum within the Engineering team, coaching testers and working with Product Owners and Scrum masters to achieve sprint goals, leading to faster delivery with higher quality.
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Director, Global QaSophos May 2010 - Dec 2010• Defined and implemented global standards and metrics across product development and IT service teams in UK, Canada, US, Austria and Germany using Lean, Scrum, Agile and Waterfall. • Ensured consistency and acted as independent quality gate keeper to VP Software Development for 30 to 50 concurrent projects and programs across end-user, management server, gateway and appliance product lines protecting over 100 million users in over 150 countries. -
Director Of Uk Product TestSophos Jan 2006 - May 2010• Managed team of 78 staff through six direct reports to deliver 20 concurrent projects and programs that ranged from one to 54 years of development effort over three to 18 months. • Directed testing for end-user Anti-Virus, Firewall, Management, Email and SharePoint products on Windows, Mac, UNIX and Linux platforms including multiple language support.
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OwnerLordlands Limited Jun 2003 - 2005Contracts with Vodafone, Cable & Wireless and NTL.• Managed end-to-end test and readiness work-stream of a major change project implementing Siebel CRM to deliver system and process changes from sales through fulfilment to billing.• Appointed to help recover a multi-site pan-European desktop transformation programme, which was late and over-budget. Reduced inherited budget by over 50% without impacting customer functional requirements or extending the time-scale, securing the commitment to deliver from the Work Stream Leaders.• Managed the UAT of changes to the central helpdesk system for multiple SLAs.• Identified and delivered improvements in: standardised design process - produced templates and checklists for design documentation; clarified architectural roles - reducing duplication; supplier management selection and engagement - developed evaluation checklist and process improvements.
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International Call Server Verification Programme ManagerNortel Networks Feb 2002 - Dec 2002• Influenced approach and negotiated content with regional managers for 248 staff across the US, Europe, Canada and China: Internal and third party. -
Senior Manager Quality Assurance (Product Test)Nortel Networks 2000 - 2002• Managed 42 staff and reported to a Vice-President based in the USA.• Successfully delivered complex programmes, under decreasing budgets and frequently changing timelines.
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Quality Assurance (Product Test) ManagerNortel Networks 1997 - 2000• Responsible for verification of protocol conformance, switch performance and capacity. Programme manager for the delivery of 3 major releases of 4 products in parallel.• Managed manual and automated testing of functional areas, robustness, upgrades, performance and protocol inter-working.
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Lab Operations Programme ManagerNortel Networks 1995 - 1997• Responsible for business process re-engineering, capital expense management and for cost reduction.
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Software Image Build And Database Operations ManagerNortel Networks 1992 - 1995
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Database Operations EngineerNortel Networks 1987 - 1992
Will Taylor Skills
Will Taylor Education Details
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Accounting And Finance & Computer Studies
Frequently Asked Questions about Will Taylor
What company does Will Taylor work for?
Will Taylor works for Software Testing Solutions Llc
What is Will Taylor's role at the current company?
Will Taylor's current role is Experienced leader and manager, delivering continuous improvement, with an eye for detail..
What is Will Taylor's email address?
Will Taylor's email address is wt****@****s.co.uk
What is Will Taylor's direct phone number?
Will Taylor's direct phone number is (888) 317*****
What schools did Will Taylor attend?
Will Taylor attended Oxford Brookes University.
What skills is Will Taylor known for?
Will Taylor has skills like Software Project Management, Scrum, Software Quality Assurance, Testing, Agile Methodologies, Test Management, Software Development, Quality Assurance, Test Automation, Project Management, Process Improvement, Cloud Computing.
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