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Will Verbiest Email & Phone Number

CX Tier 2 - InspectionManager Specialist at ServiceTrade
Location: Raleigh, North Carolina, United States 8 work roles 2 schools
1 work email found @ncleg.net LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email w****@ncleg.net
LinkedIn Profile matched
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Current company
ServiceTrade
Role
CX Tier 2 - InspectionManager Specialist
Location
Raleigh, North Carolina, United States
Company size
221 employees

Who is Will Verbiest? Overview

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Quick answer

Will Verbiest is listed as CX Tier 2 - InspectionManager Specialist at ServiceTrade, a company with 221 employees, based in Raleigh, North Carolina, United States. AeroLeads shows a work email signal at ncleg.net and a matched LinkedIn profile for Will Verbiest.

Will Verbiest previously worked as Support Specialist at Servicetrade and Senior Customer Care Specialist at Rezdy. Will Verbiest holds Bachelor Of Arts (B.A.), Political Science And Government from North Carolina State University.

Company email context

Email format at ServiceTrade

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{first_initial}{last}@ncleg.net
76% confidence

AeroLeads found 1 current-domain work email signal for Will Verbiest. Compare company email patterns before reaching out.

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Profile bio

About Will Verbiest

With over 10 years of experience in customer service roles, I have developed strong competencies in customer relationship management (CRM), collaborative problem solving, and time management. I enjoy working with customers and teams to deliver high-quality service and solutions that exceed their expectations.Most recently, I was a Senior Customer Care Specialist at Rezdy, a leading SaaS booking platform and marketplace for tours and activities. There, I led and trained a team of Level 1 specialists who provided support and guidance to our customers across various channels, such as email, phone, and live chat. I also collaborated with staff across teams internally and externally to identify, test, and troubleshoot customer issues and provide resolutions in a timely manner. Additionally, I reported trends and feedback to relevant departments and led customer operation projects.

Listed skills include Public Speaking, Time Management, Research, Political Campaigns, and 10 others.

Current workplace

Will Verbiest's current company

Company context helps verify the profile and gives searchers a useful next step.

ServiceTrade
Servicetrade
CX Tier 2 - InspectionManager Specialist
Raleigh, NC, US
Website
servicetrade.com
Employees
221
AeroLeads page
Company profile
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8 roles

Will Verbiest work experience

A career timeline built from the work history available for this profile.

Cx Tier 2 - Inspectionmanager Specialist

Servicetrade

Raleigh, NC, US

Support Specialist

Current
Servicetrade

Durham, North Carolina, United States

Jun 2024 - Present

Senior Customer Care Specialist

Rezdy

Raleigh, North Carolina, United States

  • Consistently exceeded Global Customer Care Team and personal KPIs, SLAs, and CSAT benchmarks.
  • Leveraged data-driven team performance analysis to identify actionable improvement opportunities. Implemented and trained the team on revised processes, leading to a significant SLA achievement.
  • Provided coaching to Level 1 Customer Care Specialists during onboarding and regular check-ins, fostering continuous training and upholding high service standards.
  • Managed Customer Care Projects, ensuring alignment with organizational objectives and timelines.
  • Drove cross-department collaboration across Engineering, Sales, Onboarding, Account Management, API, and Reseller Partnership Teams to expedite resolution of customer inquiries.
Sep 2022 - Feb 2024

Customer Care Specialist

Rezdy

Raleigh, North Carolina, United States

  • Became subject matter expert in Rezdy B2B SaaS booking management system for tour operators.
  • Delivered comprehensive support to suppliers, agents, end-customers, and external teams via various channels including Zendesk, Aircall, and Live Chat.
  • Collaborated with a global team via Slack, Confluence, JIRA, and Hubspot to effectively troubleshoot and resolve customer issues.
Jan 2022 - Sep 2022

Client Service Specialist

Scott Braddock Financial

Raleigh, North Carolina, United States

  • Manage inbound and outbound client communications
  • Build and maintain account information in Agent’s CRM system
  • Process changes to account registrations and investment strategies
  • Prepare client review and educational materials
Jul 2021 - Jan 2022

Legislative Assistant To Senator Deanna Ballard

North Carolina General Assembly

Raleigh-Durham, North Carolina Area

  • Main point of contact for resolving complicated issues for constituents with questions and those in need of assistance regarding Unemployment Insurance, Medicaid, and other State-level requests
  • Wrote external communications (speeches, press releases) and internal communications (talking points, executive summaries, detailed policy deep-dives)
  • Tracked legislation from proposal to passage, keeping the Senator briefed daily of new changes and possible obstacles
  • Acted as a liaison with other offices, government agencies, and private companies
Sep 2016 - Feb 2021

Legislative Assistant To Senator Bob Rucho

North Carolina General Assembly

Raleigh, NC

  • Coordinated communications, tracked and followed up on requests, and identified those ofimportance which required immediate attention
  • Fostered and maintained professional relationships with elected officials, interoffice personnel,lobbyists, and private business representatives
  • Composed regular newsletters alerting constituents of legislative changes
  • Clerked Energy Policy, Finance, Redistricting, Elections, and Revenue Laws Committees
Sep 2013 - Aug 2016

Legislative Intern To Senator Neal Hunt

North Carolina General Assembly

Raleigh, NC

  • Managed daily contact and questions from constituents
  • Worked with State governmental offices and agencies to solve constituent problems
  • Prepared the Senator’s schedule and managed all booking of external and internal appointments
  • Facilitated meetings with state agencies and private companies under the direction of the Senator
Feb 2013 - Aug 2013
Team & coworkers

Colleagues at ServiceTrade

Other employees you can reach at servicetrade.com. View company contacts for 221 employees →

TE Tommy Evett Tommy Evett Colleague at Servicetrade Durham, North Carolina, United States, United States View → RR Ray Rollins Ray Rollins Colleague at Servicetrade Raleigh-Durham-Chapel Hill Area, United States View → UK Urvi Kode Urvi Kode Colleague at Servicetrade Chapel Hill, North Carolina, United States, United States View → JC Jakub Chaba Jakub Chaba Colleague at Servicetrade Cary, North Carolina, United States, United States View → GD Grayson Dalton Grayson Dalton Colleague at Servicetrade United States, United States View → GA Ginny Allen Ginny Allen Colleague at Servicetrade Raleigh, North Carolina, United States, United States View → LV Lissy Vélez Lissy Vélez Colleague at Servicetrade United States, United States View → TD Trae Davis Trae Davis Colleague at Servicetrade El Paso, Texas, United States, United States View → JH Jon Howard Jon Howard Colleague at Servicetrade Apex, North Carolina, United States, United States View → GM Graham M. Graham M. Colleague at Servicetrade Durham, North Carolina, United States, United States View →
2 education records

Will Verbiest education

FAQ

Frequently asked questions about Will Verbiest

Quick answers generated from the profile data available on this page.

What company does Will Verbiest work for?

Will Verbiest works for ServiceTrade.

What is Will Verbiest's role at ServiceTrade?

Will Verbiest is listed as CX Tier 2 - InspectionManager Specialist at ServiceTrade.

What is Will Verbiest's email address?

AeroLeads has found 1 work email signal at @ncleg.net for Will Verbiest at ServiceTrade.

Where is Will Verbiest based?

Will Verbiest is based in Raleigh, North Carolina, United States while working with ServiceTrade.

What companies has Will Verbiest worked for?

Will Verbiest has worked for Servicetrade, Rezdy, Scott Braddock Financial, and North Carolina General Assembly.

Who are Will Verbiest's colleagues at ServiceTrade?

Will Verbiest's colleagues at ServiceTrade include Tommy Evett, Ray Rollins, Urvi Kode, Jakub Chaba, and Grayson Dalton.

How can I contact Will Verbiest?

You can use AeroLeads to view verified contact signals for Will Verbiest at ServiceTrade, including work email, phone, and LinkedIn data when available.

What schools did Will Verbiest attend?

Will Verbiest holds Bachelor Of Arts (B.A.), Political Science And Government from North Carolina State University.

What skills is Will Verbiest known for?

Will Verbiest is listed with skills including Public Speaking, Time Management, Research, Political Campaigns, Powerpoint, Social Media, Microsoft Office, and Customer Service.

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