William Brown Email & Phone Number

York, England, United Kingdom

As a Commercial Support team, I play a crucial role in supporting our Marketing, Sales and eBusiness colleagues. This means I work closely with teams in the business that sell our products and develop the brands that we all know and love. I also help to support the operation and compliance of key IT systems used by the Nestlé brands every day.

• With an emphasis on customer service I took pride in ensuring that the customer experience was of the highest standard. I went out of my way to help customers locate the right produce, to help when needed and to offer.
• Recognised for ability to lead and supervise; I gained promotion to Ambient section leader with responsibilities for merchandising the section and supervising staff.
• Ensured that the team understood daily tasks.
• Responsible for ensuring proper date rotation of stock for profit maximisation.
• EPOS till trained; I offer attention to detail such as bag packing, up-selling opportunities such as offering fresh flowers or advise on the Sparks reward initiative.

• Supplying the landscape and urban design sector meant working in a fast paced environment to gather itemised quotes for the sales team.
• Joined the team at a very busy time which meant assuming duties quickly to assist in the buying processes of landscape materials.
• Built strong relationships with product suppliers to obtain pricing and availability information to place high value purchase orders.
• Quickly settled into the team and built good working relationships with colleagues; supportive and able to undertake additional tasks to complete work on time especially when we were at our busiest times.
• Obtained lead in times for deliveries ensuring that orders were fulfilled to meet clients' expectations, in cases where there was a delay liaised with customers and sales teams to advise of delays.

• Responsible for operating manufacturing equipment effectively and safely to strict quality control standards.
• Built strong team work through working with colleagues to produce final products.

York, United Kingdom

• Sole responsibility for the opening and closing procedures of this festive market stall.
• With attention to detail I took customer orders for personalised items such as house name plates.
• Working in all weather conditions I maintained a warm welcome to all potential customers.
• Responsible for both cash and card payments I maintained records for auditing purposes.

Business Studies (Ba Hons), Business

Activities and Societies: Course Representative, Adviser for Business Studies Management Society (BAMSOC)• Data Analysis for Business.

A Levels, Business A Level - C, Applied Science A Level - C, , Product Design - C