Simon Wilks Email & Phone Number

Warwick

The Emerald Group is a midlands-based technology service company, supporting SME’s all around the UK. My Coming to Emerald as a qualified Microsoft MCP immediately elevated this business us to Microsoft small business specialist status.I brought Emerald into the datacentre sphere, using my knowledge & contacts to setup the relationship we moved into data.

Redvista is a specialist in datacenter services. In this position I gave wintel support services 24 x 7 On call.Whilst based in the Stratford office I did presales technical, monitoring / maintaining of customers infrastructures office.I was also in the Canary Wharf data center maintaining a hardware estate of HP Proliant ML, DL and C & P class blades..

BDR is midlands based communications company. Here we had many customers running predominantly SBS 2003 & 2008. I did many Sever, PC, Cat5, router, switch & Phone system installations as well as usual maintenance works.In my time with BDR I worked hard to get the company partnered with Trend AV, ZyXEL and Microsoft and put the company well on track to.

Projects in various sizes from home user to SME networks

Aylesford School has approx 1000 pupils and 400 pc’s. I maintained these machines and infrastructure. This was a very broad position job where I did everything from installing cat5 and fiber cabling PC repair and giving one-on-one help for users. The main base of hardware I chose to use here was HP pc’s and IBM servers with Allied Telesis stackable.

Role as Shift Technician for the Network provider based in the Redditch NOC. This role involved the implementation, support, proactive maintenance and management of many networks from small site networks to inter-national network infrastructures with 1000’s of users and 100’s of servers, most of which that were 24 x 7 critical.Most of the time was spent on.

Evesham Micro’s was a national computer manufacturer and retailer, specializing in the home computing market. My position involved liaising between the technical departments and customers, manufacturers and other departments. There was much problem solving in many ways i.e. logistics, pc hardware, software, staff, This also involved a Supervisory role