Amy Wilms Email & Phone Number

Remote

Delivering outstanding customer service to retirement population! I answer health care enrollment questions about Medicare and other plans for retirees.

Mary Gray Bird Sanctuary, Connersville, In 47331

Delivered exceptional administrative support to aid Indiana Audubon Society. Ensured smooth functions related to effective budget management for Indiana Audubon Society and the Mary Gray Bird Sanctuary. Executed various tasks associated with analytics and evaluation processes while coordinating, scheduling, and facilitating upcoming events. Provided outstanding in-person and over the phone customer care services to volunteers. Liaised with cross-functional teams to maintain optimal flow of communication at all levels. ● Generated and delivered 50% increase in attendance rate over the span of five years.● Achieved 16.7% growth rate over five periods while serving as President of Indiana Audubon Society.● Optimized growth in volunteer program by 75%+.● Provided support to 3K+ visitors per year via several mediums, including in-person, Facebook, and website.

Statewide Organization

Statewide

Oxford, Oh

Confirmed continuous delivery of administrative support to psychology faculty. Coordinated, scheduled, and facilitated state-wide events while performing comprehensive analysis and evaluation. Directed several special projects and events through excellent independent decision-making skill set. Oversaw all operations associated with management of psychology office staff and student workers.

Connersville, In 47331

• Develop curriculum for Microsoft Office Suite software for adult learners• Teach evening courses in Microsoft Excel and Word to community members of diverse age ranges including adults and seniors • Facilitate supportive and encouraging learning environment

Indianapolis, Indiana Area And Statewide

• Secure local and national speakers for trainings and conferences • Coordinate statewide and regional meetings

Education record

Education record