Wilson Roach, Iv Email & Phone Number

Carrollton, Texas, United States

Denton, Texas, United States

• Monitored and replenished display inventory and restructured according to available stock.
• Answered customer questions regarding store merchandise, department information, and pricing.
• Monitored inventory levels and kept adequate stock in product displays on sales floor.
• Inspected merchandise for quality and arranged proper display location on floor.
• Worked with major brands such as Molson-Coors, Constellation Brands, and Heineken

Dallas-Fort Worth Metroplex

• Coordinated schedules and timelines for events.
• Managed event logistics and operations.
• Brainstormed and implemented creative event concepts and themes.
• Established partnerships with professional sports teams such as the Dallas Mavericks, Dallas Wings (WNBA), and Texas Legends (G-League)

• Entered responses from survey participants into internal database using Promark's Software to later compile reports or conduct analysis.
• Used strong and eloquent speaking skills in delivering questions to survey participants by phone and prompting responses to complete questionnaires.
• Reviewed, classified and recorded survey data in preparation for computer analysis.
• Collaborated closely with others to develop new surveys and questionnaires, test survey links and proofread documentation.
• Surveyed for numerous major state campaigns, such as the Virginia Gubernatorial Election

Addison, Texas, United States

• Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
• Contacted regular and prospective customers to explain product features and solicit orders.
• Built client relationships by acting as liaison between customer service and sales teams.
• Implemented over 500 hours in direct B2C sales
• Familiarized self with products of Spectrum and Charter Communications

Carrollton, Texas

• Trained and mentored new employees to maximize team performance.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Kept employees operating productively and working on task to meet business and customer needs.
• Supervised employees and oversaw quality compliance with company standards for food and services.