Wilson Wong Email & Phone Number

Edmonton, Alberta, Canada

Worked as part of the customer success team. Mainly worked on the core JavaScript SDK that our clients integrate. Also worked on internal backend systems with Ruby & Rails, our iOS SDK with Swift, collaborated with marketing on company website development, and our Node.js/React Shopify app.• Developed new debugging tools to locate and fix a high-impact bug, increasing predictions made by the AI by up to 300% and campaign match rates by over 20%.• Led development of company website redesign, working with the marketing team to rearchitect the site with modern JavaScript toolchains and improving overall site load times by at least 15% in all scenarios.• Reduced error rate for a client that serves tens of millions of customers by over 90%.• Integrated various metrics gathering features such as campaign bounce metrics for millions of users, which are being used by the concepts team to develop various new campaign concepts.• Implemented the initial backend and testing suites for the redesign of our JavaScript SDK, which brings our SDK stack to modern JS standards.• Authored various documentation pieces of internal systems that became frequently referenced as part of the onboarding process.

Burnaby, British Columbia

Worked in a general IT role, providing support, performing IT administration, and developing internal tools to help workflows and processes around the office.• Developed a custom Active Directory login application using JavaScript, React, Electron, Node.js, and Express, saving the company over $200 for every new workstation.• Designed a meeting room scheduling app with JavaScript, React, Redux, and Express that integrates with the company’s Microsoft Exchange server and was used in the company's largest meeting room.• Communicated with and provided customer support to dozens of end users and external vendors to solve tickets and troubleshoot software and hardware issues.

Bachelor Of Technology, Information Technology, Gpa: 4.17/4.33

Dean's Honor Roll since Sept 2016 2x KPU Endowed Information Technology Award recipient 1x Ricoh Canada Endowed and IT Information.

Dogwood Diploma

Graduated with Honors