Wilson Mclain Email & Phone Number

Portland, OR, US

Lake Oswego, Oregon, United States

Lake Oswego, Oregon

- Oversaw day to day operations of the Enterprise Search Client Services department - Responsibilities included deal assignment, client onboarding facilitation, performance bonus tracking, employee scheduling, account transfers, resolving account escalations and general communication support for Account Managers - Collaborated with the Director of.

Lake Oswego, Oregon

• Oversee a team of Enterprise Account Managers and set the tone for each team’s work ethic, efficiency, proficiency, and professionalism
• Managed a book of 10 – 20 clients that operate in a large business market
• Took on challenging accounts including high level new deals as well as transfers of “problem” accounts
• Trained new Enterprise Account Managers on everything from discovery calls, Google Ads, Bing Ads, Analytics and digital marketing concepts to proprietary LP strategies
• Tought the team by providing 1-on-1 training for Enterprise Account Managers who need help with specific tasks such as troubleshooting accounts or improving account optimization
• Answered any question posed and used resources to find answers to difficult questions

Lake Oswego, Oregon

• Assisted in furthering the development of the department as a whole by setting the tone for each team’s work ethic, efficiency, proficiency, and professionalism
• Managed a book of 30 clients that operate in a large business market
• Supported the Enterprise Account Manager Team Lead with 1-on-1 and group training, reviews and other tasks
• Provided new hires with a solid grasp of overall concepts and strategies by explaining things in great detail and shadowing new hire calls and account reviews
• Developed strategies to improve the success of the department by staying up to date with industry trends and best practices and incorporating this information into LP’s product offerings
• Took on more challenging accounts including higher-level new deals, complex industries and other situations where a Senior’s experience will improve the client experience

Lake Oswego, Oregon

• Managed a book of approximately 45 clients that operate in a large business market
• Conducted discovery calls to learn what client’s digital marketing needs were and what the best course of action would be to build their campaigns
• Used advanced knowledge in Marketing to create client accounts
• Provided analysis of existing PPC campaign performance and devise actionable insight for recommendations and strategies that align with our client’s objectives
• Acted as the main point of contact for clients who have information, questions, or concerns regarding their marketing campaign and conducted ongoing calls with clients to discuss account performance and direction
• Partnered with Enterprise Search Specialist to produce and deliver successful campaigns

Portland, Oregon Area

During my time with the Winterhawks I thoroughly enjoyed providing affordable entertainment solutions to many incredible people, families, and businesses while being a part of a spectacular team!2015-16: Led inside sales department in total revenue generated from packages (led WHL Western Conference in average attendance)2015-16: Led four person rookie.

Tigard, Oregon

- Developed compelling content in line with company brand for social media, email marketing, blog articles, and web content.- Assisted in designing online marketing campaigns to maximize branding, customer engagement, lead generation, and conversions.- Implemented social media marketing initiatives and oversaw day-to-day activities on Facebook, Twitter.

Sunriver, Oregon

Assisted clients with knowledge of fly fishing in Central Oregon.Managed the everyday operations of the shop.Booked guided fishing trips for clients from around the world.Maintained positive relationships with merchandising representatives and clients.

Office organization and set-up, as well as coordination

Maintained the health and safety of patrons

Bachelor Of Arts (Ba), Applied Economics And Business

International/Global Studies