Enhanced and streamlined cross-functional collaboration by establishing and maintaining strategic partnerships among Business Operations, IT, and Executive Leadership teams. Functioned as a trusted advisor and primary point of contact for internal and external stakeholders, guiding requests and projects through appropriate workflows and governance channels. Demonstrated high attention to detail including ability to manage multiple, competing priorities simultaneously. Notable achievements include:♦ Successfully implemented the Epic Payer Platform to facilitate seamless exchange of care information with key insurers such as Blue Cross Blue Shield and Humana.♦ Defined and implemented financial business requirements, enhancing operational efficiency by introducing the Concur solution for streamlined Accounts Payable processes.♦ Fostered strategic alliances with external vendors, EPPA/D2i, to leverage robust data analytics capabilities.♦ Elevated customer experience by implementation of real-time patient survey tools Press Ganey & Feedtrail.♦ Collaborated with Compliance to deploy process improvement tools, including C60 and CobbleStone.♦ Partnered with Human Resources to implement a series of cost-saving projects, incorporating tools such as Ultimate Kronos Group, HireEZ, PageUp, Presagia, Vault Verify, and ProviderTrust.♦ Executed various financial process improvement projects, including implementations of Oracle, Lawson, Axiom, and EPSi, resulting in enhanced financial controls and reporting.♦ Demonstrated effective negotiation skills by securing favorable contracts with external vendors for the deployment of training tools such as Storyline, Captivate, and uPerform, contributing to optimized training and development initiatives.

Led a comprehensive Financial Systems Modernization initiative, elevating financial processes within various domains under the CFO umbrella, including Finance, Treasury, Accounting, Tax, and Credit. The overarching mission was to seamlessly integrate core databases and business models to automate processes, enhance reporting, and ultimately advance analytics capabilities.♦ Collaborated directly with end-users to identify and analyze pain points, dependencies, and intricacies, developing a comprehensive project plan and contributing valuable input for problem resolution.♦ Provided leadership to an indirect task team, facilitating the identification of project goals, fostering consensus on project items, and promoting cooperation and involvement from support teams.♦ Applied project management methodologies and tools to track and manage work-streams from initial concept through final implementation, ensuring the successful execution of the modernization effort.♦ Coordinated with internal and external technology and application development teams, identifying solutions that align with business needs and contribute to the overall success of the initiative.♦ Managed the integration of all project work-streams into the broader initiative, effectively mitigating risks, managing change, and identifying and leveraging best practices and ideas across all disciplines.♦ Cultivated strong and collaborative relationships with sponsoring executives across different groups in a geographically diverse global environment, fostering a cohesive and synergistic approach to the effort.♦ Conducted in-depth financial analysis to identify trends, patterns, and anomalies in financial data.

In the Finance Controllership department, assumed a pivotal role overseeing dual-role business analysts and project managers. Held accountability for establishing and maintaining internal controls around financial data to ensure UHC's provision of auditable and credible financial information for investors, regulators, and senior management.♦ Managed a proficient team dedicated to 35 large capital projects/programs, with a total budget of $102M.♦ Acted as the UHC Medicare and Retirement Finance Capability Domain Lead, possessing the authority to approve capital programs with budgets reaching $1M.♦ Led, motivated, and managed project teams, ensuring the successful accomplishment of work objectives.♦ Mentored business analysts in the comprehensive process of gathering, analyzing, and defining financial business requirements.♦ Created financial reports and presentations to communicate financial information to stakeholders.♦ Key Business Stakeholder in both agile and waterfall projects that impacted finance business customers.♦ Applied data and facts to identify and solve a diverse range of problems within area of expertise.♦ Effectively managed project relationships and communications with business and technology partners.

Excelled in the Financial Planning and Analysis department, collaborating directly with senior leaders to prepare annual budgets and crafting tools for the acquisition, management, and analysis of crucial financial data instrumental in steering performance and strategic decision-making. Served as the Capital Controller.♦ Active managed 34 strategic capital projects/programs, overseeing a substantial 2013 budget of $28M.♦ Oversaw 20 department spends (actuals, forecasts, and budgets), contributing to an annual budget of $80M.♦ Demonstrated proficiency in financial modeling by constructing Excel-based tools that maximized profits and effectively mitigated risks.♦ Innovatively developed automated financial reports, comparing and contrasting monthly actuals, budgets, and forecasts, providing senior leaders with critical insights to drive performance and strategic decisions.♦ Facilitated monthly Corporate Functions Capital Committee meetings, fostering collaboration between business leaders and technical resources.♦ Collaborated closely with business partners to formulate, recommend, and establish strategies, plans, and processes, resulting in improved profitability and cost efficiencies.♦ Successfully resolved intersegment chargeback errors, leading to annual cost savings of approximately $5M for the UHG Corporate segment.

♦ Implemented PacifiCare Regional Data Store and PC SAS Software License Consolidation capital projects on time, budget, schedule, scope, and quality.♦ Awarded ownership of an extremely complex enterprise-wide data warehouse, and assessed spending on HCA critical domains/platforms for all business segments/units. This was the first attempt to get a snapshot of the big picture, and it was highly successful from both a technical and business perspective.♦ Compiled accurate financial information for multiple mergers and acquisition programs that had a combined total budget of $45M.♦ Effectively communicated complex technical activities to multiple business departments.♦ Escalated critical user defects to the technical team to ensure quick resolution of problems.

♦ Designed a Customer Relationship Management tracking system that captured interactions with internal and external customers (currently utilized by 25,000 users in 27 departments)♦ Developed complex project plans and negotiated budgets that exceeded $10M with external vendors.♦ Created and delivered presentations on project goals and plans to senior level management.♦ Managed project teams that implemented business requirements and enhanced system performance.

♦ Managed corporate checking accounts for Fortune 100 companies.♦ Provided feedback and support to both internal and external customers on a daily basis.♦ Identified problems, evaluated options, and devised issue-based resolution plans.♦ Generated incremental revenue by promoting products and services that benefited all customers.

♦ Managed assets in over 150 diverse institutional retirement plans nationwide♦ Served as the primary liaison between the Plan Sponsors and Account Managers♦ Implemented client resolutions based on key research of discrepancies in contributions, trading, distributions, etc.♦ Reconciled differences with key accounts to avoid multiple plan terminations