Winky Li

Winky Li Email and Phone Number

Senior Customer Success Manager at Lumen5 @ Lumen5
vancouver, british columbia, canada
Winky Li's Location
Burnaby, British Columbia, Canada, Canada
Winky Li's Contact Details

Winky Li work email

Winky Li personal email

n/a
About Winky Li

Data-driven, growth-focused, Customer Success and Relationship building expert experienced working in fast-paced international environments. Specializing in building strong relationships that ensure a world-class customer experience leading to multiple expansions and continuous retention. Detailed-oriented, passionate, and target-hitting self-starter who is constantly eager to learn and grow. As a digital platform expert, I provided analytical and strategic plans for our partners, negotiating valuable partnership agreements, ensuring smooth onboarding experiences, and creating new business opportunities across the client lifecycle. As a multilingual speaker and fortunate to work in different countries, this has allowed me to build strong relationships with people from around the world which has continuously sharpen my professional skillsets.𝗔𝗿𝗲𝗮𝘀 𝗼𝗳 𝗲𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲:Customer Success, Customer Care, Customer Relationship ManagementAccount ManagementInfluencer MarketingYouTube, Digital Marketing, Social MediaE-CommerceSales Management, Partnership Agreement NegotiationsBusiness Development, Sales

Winky Li's Current Company Details
Lumen5

Lumen5

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Senior Customer Success Manager at Lumen5
vancouver, british columbia, canada
Website:
lumen5.com
Employees:
39
Winky Li Work Experience Details
  • Lumen5
    Senior Customer Success Manager (Enterprise)
    Lumen5 Aug 2022 - Present
    Vancouver, British Columbia, Canada
  • Lumen5
    Customer Success Manager (Enterprise)
    Lumen5 Mar 2021 - Aug 2022
  • Broadbandtv (Bbtv)
    Key Account Manager
    Broadbandtv (Bbtv) Dec 2019 - Feb 2021
    Vancouver, British Columbia, Canada
    -Managed all top-tier influencers in the Japanese talent division of BBTV network.-Built and implemented content strategies for multiple creators, maximizing channel watch time, increasing fan engagement, and additional business opportunities.-Provided translation to VIP partners to support their global expansion (localized SEO research)-Built strong relationships by maintained regular contact and providing recommendations that add value to their growing business
  • Broadbandtv (Bbtv)
    Content Partnership Specialist, International Markets
    Broadbandtv (Bbtv) Feb 2018 - Dec 2019
    Vancouver, Canada Area
    BroadbandTV is the largest digital entertainment company on YouTube and the third largest video property behind Google and Facebook. -Identified new digital talents and negotiating partnership contracts to bring high potential talent to the BBTV network.-Foster and developed close relationships with influencers-Achieved 150% over annual target, increasing new leads through strategic planning
  • Glass Lewis & Co.
    Research Associate
    Glass Lewis & Co. May 2016 - Dec 2016
    Sydney, Australia
    -Conduct corporate governance research on publicly listed companies in Japan, Australia, and New Zealand. -Analyze and prepare comprehensive research reports for institutional shareholders.-Focus on ASX entities of executive remuneration and proxy research.
  • Mukai Hong Kong Ltd
    Assistant Manager
    Mukai Hong Kong Ltd Apr 2013 - Nov 2015
    Hong Kong
    - Managed the operations for all retail stores in the Asia Pacific region- Involved in business development and market expansion in Hong Kong, Taiwan, and China. - Played a key role in furthering the expansion and development of the Taiwan market, resulted in 150% increase in total revenue. - Communicated and liaised closely with vendors to ensure new products are placed and stocked.- Responsible for the marketing material for all promotional events
  • Daishowa Paper Products & Packaging (Hk) Co Ltd
    Project Coordinator
    Daishowa Paper Products & Packaging (Hk) Co Ltd Jun 2011 - Apr 2013
    Hong Kong
    - Business development in different sections of the business vertical. - Executed, managed, and monitored all projects from initiation to close.- Strategically identify new vendors to improve changing production demands.

Winky Li Skills

Japanese Language Proficiency Test N1 Japanese Lanauage Proficiency Test N2 Business English Mandarin Cantonese Direct Sales Retail Store Operations Marketing Japan Market Microsoft Excel Buyers Retail Sales Trading

Winky Li Education Details

Frequently Asked Questions about Winky Li

What company does Winky Li work for?

Winky Li works for Lumen5

What is Winky Li's role at the current company?

Winky Li's current role is Senior Customer Success Manager at Lumen5.

What is Winky Li's email address?

Winky Li's email address is wi****@****en5.com

What schools did Winky Li attend?

Winky Li attended 東京国際大学, Simon Fraser University.

What skills is Winky Li known for?

Winky Li has skills like Japanese Language Proficiency Test N1, Japanese Lanauage Proficiency Test N2, Business English, Mandarin, Cantonese, Direct Sales, Retail, Store Operations, Marketing, Japan Market, Microsoft Excel, Buyers.

Who are Winky Li's colleagues?

Winky Li's colleagues are Antoine Morin-Paulhus, Rajesh Kumar, Anna Equere, Ezra Parnall, Annie Eum, Raj Muchhala, Joel Alcala.

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