Senior Customer Success Manager (Enterprise)
Current
Aug 2022 - Present
AeroLeads people directory · profile
Winky Li Email & Phone Number
Senior Customer Success Manager at Lumen5
at
Lumen5
1 work email found
@lumen5.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Customer Success Manager at Lumen5
Location
Burnaby, British Columbia, Canada
Company size
Who is Winky Li? Overview
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Quick answer
Winky Li is listed as Senior Customer Success Manager at Lumen5 at Lumen5, a with 39 employees, based in Burnaby, British Columbia, Canada. AeroLeads shows a work email signal at lumen5.com and a matched LinkedIn profile for Winky Li.
Winky Li previously worked as Senior Customer Success Manager (Enterprise) at Lumen5 and Customer Success Manager (Enterprise) at Lumen5. Winky Li holds Associate’S Degree, Japanese Language from 東京国際大学.
Company email context
Email format at Lumen5
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{first}@lumen5.com
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Profile bio
About Winky Li
Data-driven, growth-focused, Customer Success and Relationship building expert experienced working in fast-paced international environments. Specializing in building strong relationships that ensure a world-class customer experience leading to multiple expansions and continuous retention. Detailed-oriented, passionate, and target-hitting self-starter who is constantly eager to learn and grow. As a digital platform expert, I provided analytical and strategic plans for our partners, negotiating valuable partnership agreements, ensuring smooth onboarding experiences, and creating new business opportunities across the client lifecycle. As a multilingual speaker and fortunate to work in different countries, this has allowed me to build strong relationships with people from around the world which has continuously sharpen my professional skillsets.𝗔𝗿𝗲𝗮𝘀 𝗼𝗳 𝗲𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲:Customer Success, Customer Care, Customer Relationship ManagementAccount ManagementInfluencer MarketingYouTube, Digital Marketing, Social MediaE-CommerceSales Management, Partnership Agreement NegotiationsBusiness Development, Sales
Listed skills include Japanese Language Proficiency Test N1, Japanese Lanauage Proficiency Test N2, Business English, Mandarin, and 10 others.
Current workplace
Winky Li's current company
Company context helps verify the profile and gives searchers a useful next step.
Lumen5
7 roles
Winky Li work experience
A career timeline built from the work history available for this profile.
Customer Success Manager (Enterprise)
Mar 2021 - Aug 2022
Key Account Manager
-Managed all top-tier influencers in the Japanese talent division of BBTV network.-Built and implemented content strategies for multiple creators, maximizing channel watch time, increasing fan engagement, and additional business opportunities.-Provided translation to VIP partners to support their global expansion (localized SEO research)-Built strong relationships by maintained regular contact and providing recommendations that add value to their growing business
Dec 2019 - Feb 2021
Content Partnership Specialist, International Markets
BroadbandTV is the largest digital entertainment company on YouTube and the third largest video property behind Google and Facebook. -Identified new digital talents and negotiating partnership contracts to bring high potential talent to the BBTV network.-Foster and developed close relationships with influencers-Achieved 150% over annual target, increasing new leads through strategic planning
Feb 2018 - Dec 2019
Research Associate
-Conduct corporate governance research on publicly listed companies in Japan, Australia, and New Zealand. -Analyze and prepare comprehensive research reports for institutional shareholders.-Focus on ASX entities of executive remuneration and proxy research.
May 2016 - Dec 2016
Assistant Manager
Mukai Hong Kong Ltd
- Managed the operations for all retail stores in the Asia Pacific region- Involved in business development and market expansion in Hong Kong, Taiwan, and China. - Played a key role in furthering the expansion and development of the Taiwan market, resulted in 150% increase in total revenue. - Communicated and liaised closely with vendors to ensure new products are placed and stocked.- Responsible for the marketing material for all promotional events
Apr 2013 - Nov 2015
Project Coordinator
Daishowa Paper Products & Packaging (Hk) Co Ltd
- Business development in different sections of the business vertical. - Executed, managed, and monitored all projects from initiation to close.- Strategically identify new vendors to improve changing production demands.
Jun 2011 - Apr 2013
Team & coworkers
Colleagues at Lumen5
Other employees you can reach at lumen5.com. View company contacts for 39 employees →
MH
Michael Herrmann
Colleague at Lumen5Calgary, Alberta, Canada
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GA
Gareth Alexander
Colleague at Lumen5Maple Ridge, British Columbia, Canada
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EP
Ezra Parnall
Colleague at Lumen5Vancouver, British Columbia, Canada
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AE
Annie Eum
Colleague at Lumen5Canada
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DH
Dhani Ho
Colleague at Lumen5Thane, Maharashtra, India
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AF
Armando Fonseca Arias
Colleague at Lumen5Xico, México, Mexico
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KI
Kat Ingraham
Colleague at Lumen5Greater Vancouver Metropolitan Area, Canada
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AE
Anna Equere
Colleague at Lumen5Lagos, Lagos State, Nigeria
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MM
Mackenzie Mitschke
Colleague at Lumen5Vancouver, British Columbia, Canada
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MY
Maurice Y.
Colleague at Lumen5Vancouver, British Columbia, Canada
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Michael Herrmann
Colleague at Lumen5Calgary, Alberta, Canada
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GA
Gareth Alexander
Colleague at Lumen5Maple Ridge, British Columbia, Canada
View →
EP
Ezra Parnall
Colleague at Lumen5Vancouver, British Columbia, Canada
View →
AE
Annie Eum
Colleague at Lumen5Canada
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DH
Dhani Ho
Colleague at Lumen5Thane, Maharashtra, India
View →
AF
Armando Fonseca Arias
Colleague at Lumen5Xico, México, Mexico
View →
KI
Kat Ingraham
Colleague at Lumen5Greater Vancouver Metropolitan Area, Canada
View →
AE
Anna Equere
Colleague at Lumen5Lagos, Lagos State, Nigeria
View →
MM
Mackenzie Mitschke
Colleague at Lumen5Vancouver, British Columbia, Canada
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MY
Maurice Y.
Colleague at Lumen5Vancouver, British Columbia, Canada
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2 education records
Winky Li education
Associate’S Degree, Japanese Language
Bachelor Of Business Administration (B.B.A.)
FAQ
Frequently asked questions about Winky Li
Quick answers generated from the profile data available on this page.
What company does Winky Li work for?
Winky Li works for Lumen5.
What is Winky Li's role at Lumen5?
Winky Li is listed as Senior Customer Success Manager at Lumen5 at Lumen5.
What is Winky Li's email address?
AeroLeads has found 1 work email signal at @lumen5.com for Winky Li at Lumen5.
Where is Winky Li based?
Winky Li is based in Burnaby, British Columbia, Canada while working with Lumen5.
What companies has Winky Li worked for?
Winky Li has worked for Lumen5, Broadbandtv (Bbtv), Glass Lewis & Co., Mukai Hong Kong Ltd, and Daishowa Paper Products & Packaging (Hk) Co Ltd.
Who are Winky Li's colleagues at Lumen5?
Winky Li's colleagues at Lumen5 include Michael Herrmann, Gareth Alexander, Ezra Parnall, Annie Eum, and Dhani Ho.
How can I contact Winky Li?
You can use AeroLeads to view verified contact signals for Winky Li at Lumen5, including work email, phone, and LinkedIn data when available.
What schools did Winky Li attend?
Winky Li holds Associate’S Degree, Japanese Language from 東京国際大学.
What skills is Winky Li known for?
Winky Li is listed with skills including Japanese Language Proficiency Test N1, Japanese Lanauage Proficiency Test N2, Business English, Mandarin, Cantonese, Direct Sales, Retail, and Store Operations.
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