Winnie Pang Email and Phone Number
“Whatever your life’s work is, do it well. ” – Martin Luther King, Jr.As a multifaceted administrative associate with 15 years of experience in wealth management, I have particularly enjoyed my recent involvement in estate and trust planning. At this stage of my career, I am ready to further unlocking my inner potentials for the success of my future employer. Here's what I offer: Meticulous Administrative and Documentation Support: My knack for preparing and reviewing applications, documents, and correspondences has smoothed operation processes, resulting in a boost in annual sales targets. For instance, I've coordinated communication, confirmed information, and administered all paperwork for opening a family trust account with numerous confidential/legal documents.Top-notch Services to Clients and Stakeholders: I emphasize on client experience by being transparent, responsive, and engaged. I have proactively provided alternative solutions and customized services that exceeded clients' expectations and won their hearts. For example, due to inaccessibility and health conditions, I once made a trip to bring important documents to a senior’s home for her signature.Advocate for Team Collaboration: I have worked closely with diverse teams and external stakeholders to resolve issues and expedite clients’ requests, adhering to legal and regulatory requirements. A remarkable project was terminating a complex trust account for a non-resident within 3 months, which generally takes 12-18 months for the whole process.Possess Strong Organizational and Time Management Skills: I am adept at juggling multiple responsibilities to deliver high-quality results under a high-demand working environments. For example, I productively managed the annual income decision project and annual tax reporting for all trust accounts in the first quarter of a year. This involved massive communication, complex procedures, and precise documentation, resulting in meeting deadlines and increasing the team’s sales target.I take great pride in my diligence and thoroughness. I always keep integrity and accountability at the forefront, enabling me to consistently deliver high-quality work. Being persevering and resilient are also my keys to excel.Outside of work, I enjoy traveling, which allows me to understand different cultures and nourish personal growth by exploring new experiences.Let’s connect! I look forward to sharing my professional journey and discussing how I can help your team thrive.
Worldsource Wealth Management
View- Website:
- worldsourcefinancial.com
- Employees:
- 348
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Estate And Tax AdministratorWorldsource Wealth ManagementToronto, On, Ca -
Career BreakTravelling And Studying Dec 2023 - May 2024Completed Japanese Level 1 course at University of Toronto School of Continuing Studies and travelled 7 cities in Japan
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Career BreakCaregiving Aug 2023 - Nov 2023Hong Kong Sar
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Regional Estate And Trust AdministratorMd Financial Management | Gestion Financière Md 2020 - 2023Toronto, Ontario, Canada• Estate Planning Support- Managed the Estate and Trust Advisor’s calendar and coordinated clients’ meetings with 20+ financial consultants in Toronto region - Collected required documents from clients and delivered pre-meeting packages prior to the estate planning meetings and followed up with clients after meetings- Worked closely with the Estate and Trust Advisor to solve inquiries/issues through investigation and information collection from procedure manuals, centralized database and file records• Trust Administration- Initiated and administered annual income decision project for all trust accounts which successfully boosted up the annual sale target - Kept track of the annual tax reporting for trust accounts; followed up with the head office operation team and external accountants to prevent delays and meet the deadline- Efficiently liaised with head office’s teams, regional teams, and external legal/accounting firms to complete various complex requests included opening and closing of trust accounts, payment arrangement for beneficiaries, setting up charity foundation, changes of trustees, funds contribution/withdrawals as well as audit rectification • Will Administration - Assisted the Estate and Trust Advisor in preparing and delivering new Will instructions, Will review packages and related correspondences - Prepared and obtained forms, agreements and documents for Will and POAs appointments- Arranged delivery and performed scanning of executed documents followed by checking and inputting information in centralized database for processing- Responded to and processed appointment revocation requests by obtaining signed documents and arranged the return of revoked Wills and POAs by courier -
Account Services RepresentativeHsbc - Investdirect 2013 - 2019Toronto, Ontario, Canada• Selected as the Quarterly Lion Award Winner by the Head of HSBC Retail Banking and Wealth Management in 2018• Reduced potential risks by thoroughly reviewed and assessed applications prior to submission for accounts opening following compliance and regulatory requirements • Exerted discernment to identified deficiencies on applications and documents; escalated cases in a timely manner to both Compliance and Legal Departments for further investigation • Liaised between clients, cross- functional teams, head office departments and branches to investigate and troubleshoot issues promptly, thus reduced the lead time of account opening • Tactfully handled all customer disputes and inquiries on their applications and related documents through in-person meeting, phone calls and emails • Appointed as the designated person to manage Team’s Email Box to provide prompt responses with relevant information and to refer inquiries to appropriate team members if needed• Provided on-the-job trainings to new employees to help them adapt to the new roles quickly -
Investment RepresentativeBmo Nesbitt Burns 2012 - 2013Toronto, Ontario, Canada• Processed the opening, updating, transferring and deficiencies remediating of investment accounts by obtaining appropriate documentations and relevant information while ensuring accuracy and confidentiality adhering to compliance and regulatory policies• Liaised between wealth advisory team, clients, branch operation staffs and back-office departments to expedite completion for clients’ requests • Achieved high customer satisfaction by providing customized solutions to meet clients’ specific needs• Prioritized a diverse workload of account administration to meet tight multiple deadlines while maintaining confidentiality -
Administrative AssistantBmo Nesbitt Burns 2008 - 2012Toronto, Ontario, Canada• Provided various administrative support to the wealth advisory team including document/report preparation and mailing, calendar/meeting scheduling, letter and memo writing, client database maintenance, office supply management and technical problems solving• Facilitated investment portfolio review by collecting financial instrument research, portfolio and performance reports generation, mutual fund maturity and dividends/interest entitlement• Uploaded product and industry information to the wealth advisor’s website, compiled securities focus lists and extracted research reports from intranet, as well as worked collaboratively with the Marketing Department to publish newsletters• Coordinated various client events by handling invitations and R.S.V.P. and preparing marketing materials
Winnie Pang Education Details
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Bachelor Of Commerce (Name Changed From Bachelor Of Administrative Studies Since 2017)
Frequently Asked Questions about Winnie Pang
What company does Winnie Pang work for?
Winnie Pang works for Worldsource Wealth Management
What is Winnie Pang's role at the current company?
Winnie Pang's current role is Estate and Tax Administrator.
What schools did Winnie Pang attend?
Winnie Pang attended University Of Toronto School Of Continuing Studies, York University.
Who are Winnie Pang's colleagues?
Winnie Pang's colleagues are Renkai Zhou, Cfa, George Somogyvary, Anna Chan, Phoebe Chan, Julie Westall, Cfp®, Cim®, Sandra Custodio, Jessica Tait.
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Winnie Pang
Vancouver, Bc -
2yahoo.ca, bcit.ca
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3starwoodhotels.com, deltahotels.com, marriott.com
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Winnie Man Yin Pang
Director General, Corporate Communications, Public Education And Digital At Indigenous Services CanadaCanada
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