• Implemented strategies to increase operational efficiency by 20%, contributing to team productivity and goal achievement.• Orchestrated day-to-day operations and events at UCLA’s Basic Needs Center, managing project timelines, budgets, orders, and overseeing programs that served over 100 students weekly.• Drafted and implemented documentation that reduced operational gaps by 30%, enhancing program efficiency and compliance.• Managed 100+ inquiries weekly, providing verbal and written correspondence to students, faculty, and parents.• Conducted market research and analysis identifying student needs and pain points, informing marketing strategies resulting in a 15% increase in program attendance.• Lead development efforts for unique programming, drafting proposals and managing program success through data analysis.

• Crafted 20+ talking points and briefs for the Mayors, Council members, and executive staff at the City of Beverly Hills, supporting effective communication strategies during public appearances and events.• Managed the city’s social media channels increasing engagement by 25%, reaching a combined audience of 65,000 followers across platforms.• Edited publicity material submitted by departmental staff members and wrote press releases and agendas for the city.• Conducted competitive analysis and detailed post-campaign analyses of digital marketing efforts, identifying messaging, trends, and insights to inform ongoing social media strategy and content development.• Managed the city’s social media, writing copy for multiple channels, planning social media strategy and maintaining a content schedule for events and communications.

•Successfully organized and executed the CCDC Bruins annual showcase, attracting a record-breaking attendance of 450+ participants.•Cultivated collaborations with 10+ campus organizations, resulting in joint initiatives and cross-promotions.•Established and nurtured relationships with a team of 5 photographers and showcase staff, leading to collaboration efficiency.

-Coordinated on basic needs initiatives with the CalFresh initiative at UCLA on outreach and enrollment assistance initiatives.-Served on campus committees like the Basic Needs Initiative and Student Coalition for Basic Needs for cross-functional communications.

• Created and executed targeted marketing campaigns to raise awareness and attract new users.• Increased brand visibility leveraging 699 impressions through executing growth marketing strategies.

•Managed Senator Wiener’s inbound inquiries from 2000+ LCMS constituents.•Wrote 2 talking points and conducted event research for the Senator’s appearances.•Compiled 20+ mentions of the Senator and regularly updated staff on District 11 issues, influencing informed policy changes.

•Utilized communication and problem-solving skills to provide and refer students toward financial aid guidance.•Provided multilingual help to students on financial aid.•Stayed up to date on policy analysis on federal and state financial aid regulations.

• Executed email campaigns targeting over 200 constituents to drive participation in community initiatives and raise aware- ness of local events, resulting in a 20% increase in community engagement and a 15% rise in event attendance.• Created 5 video and social media content pieces for the Strategic Planning Division, contributing to a 25% increase in audience engagement with divisional content.• Supported city initiatives, coordinating events and correspondence that enhance community engagement by 30%.

•Pushed email campaigns to constituents to encourage participation in community initiatives and promote local events.•Provided live translation services for town halls and community events, ensuring effective communication with diverse audiences.•Skillfully managed 200+ email correspondences with constituents, addressing their inquiries and concerns on time.•Contributed to the drafting of 6 town hall briefs and the annual policy/budget priority, facilitating informed decision-making within the office.

•Learned and gained leadership roles through the program and worked to gain a better understanding of the public policy service sector.•Awarded ​the Certificate of Special Congressional Recognition​ from Congresswoman Barbara Lee, Assemblymember Rob Bonta, and the Certificate of Recognition from the Oakland City Council.

•Participated in Trace Media’s Since Parkland project.•Published in The NY Times and The Washington Post.