Scott Winters Email & Phone Number

Grand Rapids, Mi, Us

Troy, Michigan, Us

Launched consulting company to assist clients in the movie theater industry with their daily IT support needs, analyzing business requirements and assisting in short- and long-range technology planning. Currently acting in the role of Director of IT for GQT Movies.Key Achievements:• Migrated client off their on-premise ShoreTel IP PBX to LogMeIn’s GoToConnect cloud hosted VoIP solution while reducing monthly costs by more than 40%.• Migrated client’s Exchange 2010 environment to Microsoft Exchange Online while reducing monthly costs by almost 50%.

Kentwood, Mi, Us

Design, plan, and execute network and server infrastructure at 32 locations in 5 states. Build and guide (LAN/WAN/WLAN) network devices including of 30+ FortiGate Firewalls, 60+ Cisco and Fortinet switches, and 50+ Fortinet wireless access points. Oversee and preserve all Active Directory environment activities. Manage windows servers and related roles and software (domain controllers, file/print/exchange/web/IIS/database (MS-SQL) servers. Educate and help less experienced IT staff with complex trouble tickets. Engage and sustain VLANS for business operations and PCI-DSS requirements. Assess, approve, and utilize newest latest Windows updates to servers and desktops. Track and troubleshoot network infrastructure (hardware, routing/switching, and structured cabling). Supervise one engineer and two systems administrators. Direct and maintain VMware ESXi cluster.Key Achievements: Served as lead engineer in design and introduction of IT infrastructure for two new movie theater complexes. Transitioned wide area network from MPLS to Fortinet’s Secure SD-WAN.  Simplified OS deployment process to upgrade desktops, laptops, and POS systems from Windows 7 to Windows 10.  Led migration of on premise data center to cloud solution. Guaranteed maximum uptime by configuring automatic VPN failover and installing redundant firewalls (Active-Passive HA) at top 5 grossing sites.

Kentwood, Mi, Us

Identified and resolved technical issues of 300+ end users. Administered basic Active Directory tasks for user, data, and vendor remote access. Constructed and engaged user workstations and POS systems. Helped configure and deploy servers. Directed inventory of all IT hardware and monitored network.Key Achievements: Played key role in enterprise-wide server virtualization migration.

Aided administration of Active Directory and Citrix including server/user setup and application installation/publishing. Answered and solved network service desk calls and issues. Facilitated vendor installations and upgrades. Tracked network consoles to ensure online status of enterprise device routed infrastructures. Helped deploy medium sized SharePoint Server farm for collaboration and creation of InfoPath forms to enhance formerly inadequate business processes.Key Achievements: Led technical aspects of various bank acquisitions and assisted with merging technologies.  Served as lead technician for bank’s interactive Voice Response (IVR) unit giving customers 24/7 access to checking account balances, funds transfer, etc.