Manage procurement and production scheduling for multiple facilities, ensuring accurate and timely fulfillment of customer orders in packaging and container industry. Prepare and submit purchase orders, verifying quantities meet demand in Material Resource Planning (MRP) system. Coordinate with vendors, production managers, and customer service to prioritize POs during peak seasons. Maintain routes, bills of materials (BOMs), and scrap rates to maximize accuracy of artwork and finished… Show more Manage procurement and production scheduling for multiple facilities, ensuring accurate and timely fulfillment of customer orders in packaging and container industry. Prepare and submit purchase orders, verifying quantities meet demand in Material Resource Planning (MRP) system. Coordinate with vendors, production managers, and customer service to prioritize POs during peak seasons. Maintain routes, bills of materials (BOMs), and scrap rates to maximize accuracy of artwork and finished product.• Led project to duplicate 3K SKUs with correct routes, verifying cost per unit accuracy within tight three-day deadline during warehouse consolidation.• Analyzed and adjusted scrap values for 2.5K sleeving SKUs across three warehouses, resulting in decreased overages and improved inventory accuracy.• Participated in Kaizen Blitz events, contributing scheduling expertise to cross-functional process improvement initiatives, which led to increased production line efficiency and improved order fulfillment accuracy.• Implemented improvements in production scheduling that contributed to maintaining high OTIF (On Time In Full) delivery rates. Show less

Orchestrated production scheduling for multiple Saxco CPC's and 3PL locations to ensure on-time, in-full (OTIF) delivery of all orders. Utilized multiple daily grids to optimize production schedules, maximizing efficiency of sleeving and repack lines. Collaborated with buyers and customer service to ensure timely receipt of components and meet customer deadlines. Coordinated with operations and transportation teams to maintain OTIF deliveries during warehouse consolidations.• Improved… Show more Orchestrated production scheduling for multiple Saxco CPC's and 3PL locations to ensure on-time, in-full (OTIF) delivery of all orders. Utilized multiple daily grids to optimize production schedules, maximizing efficiency of sleeving and repack lines. Collaborated with buyers and customer service to ensure timely receipt of components and meet customer deadlines. Coordinated with operations and transportation teams to maintain OTIF deliveries during warehouse consolidations.• Improved production line efficiency through strategic scheduling and minimizing changeover downtime.• Successfully managed production order and material diversions to alternative warehouses during peak seasons, maintaining high OTIF delivery rates.• Worked closely with cross-functional teams to divert production orders and materials to other warehouses during peak seasons, ensuring continued success in meeting customer need-by dates. Show less

Served as primary liaison between customers and internal cross-functional teams, processing orders and ensuring accurate fulfillment for high-value accounts in the packaging industry. Managed portfolio of 45+ accounts totaling over $25M in value, including two of the top 10 wine portfolios in the country. Processed customer orders using Microsoft Dynamics AX, ensuring accuracy of quantity, pricing, and delivery dates. Coordinated with sales team to establish and adhere to customer forecasts… Show more Served as primary liaison between customers and internal cross-functional teams, processing orders and ensuring accurate fulfillment for high-value accounts in the packaging industry. Managed portfolio of 45+ accounts totaling over $25M in value, including two of the top 10 wine portfolios in the country. Processed customer orders using Microsoft Dynamics AX, ensuring accuracy of quantity, pricing, and delivery dates. Coordinated with sales team to establish and adhere to customer forecasts, pricing, and product changes.• Delivered concierge-level customer service to seven high-value accounts, working outside normal hours as needed to support OTIF deliveries and meet critical bottling/canning dates.• Created and implemented a system of spreadsheets and master sales orders to streamline three key accounts, maximizing efficiency in communication, order entry, shipment releases, inventory records, and inbound shipments of customer-owned materials.• Improved customer retention by proactively managing accounts at risk of leaving due to previous experiences, resulting in increased customer satisfaction and sales.• Demonstrated adaptability and quick thinking in resolving complex customer issues, often working outside normal operating hours to ensure customer satisfaction. Show less

Temp to hire position w/Saxco Served as primary liaison between customers and internal cross-functional teams, processing orders and ensuring accurate fulfillment for high-value accounts in the packaging industry. Managed portfolio of 45+ accounts totaling over $25M in value, including two of the top 10 wine portfolios in the country. Processed customer orders using Microsoft Dynamics AX, ensuring accuracy of quantity, pricing, and delivery dates. Coordinated with sales team to… Show more Temp to hire position w/Saxco Served as primary liaison between customers and internal cross-functional teams, processing orders and ensuring accurate fulfillment for high-value accounts in the packaging industry. Managed portfolio of 45+ accounts totaling over $25M in value, including two of the top 10 wine portfolios in the country. Processed customer orders using Microsoft Dynamics AX, ensuring accuracy of quantity, pricing, and delivery dates. Coordinated with sales team to establish and adhere to customer forecasts, pricing, and product changes.• Delivered concierge-level customer service to seven high-value accounts, working outside normal hours as needed to support OTIF deliveries and meet critical bottling/canning dates.• Created and implemented a system of spreadsheets and master sales orders to streamline three key accounts, maximizing efficiency in communication, order entry, shipment releases, inventory records, and inbound shipments of customer-owned materials.• Improved customer retention by proactively managing accounts at risk of leaving due to previous experiences, resulting in increased customer satisfaction and sales.• Demonstrated adaptability and quick thinking in resolving complex customer issues, often working outside normal operating hours to ensure customer satisfaction. Show less

Provided exceptional concierge level customer service by greeting guests by name and actively listening to their requests. Coordinated amenities and scheduled tours across departments to ensure a seamless guest experience. • Actively listened to guests to best accommodate requests.• Coordinated requests/amenities across multiple departments.• Scheduled tours and trips for guests as requested.

Successfully utilized Hilton's GREAT & HEART principles to build strong guest relationships and encourage loyalty. Efficiently managed guest check-ins and check-outs using OnQ, while also overseeing market inventory and sales to maintain a clean and well-stocked environment. Contributed to a positive guest experience and enhanced brand reputation. • Utilized Hilton principles GREAT & HEART to build and maintain guest relationships.• Managed market inventory and sales to ensure… Show more Successfully utilized Hilton's GREAT & HEART principles to build strong guest relationships and encourage loyalty. Efficiently managed guest check-ins and check-outs using OnQ, while also overseeing market inventory and sales to maintain a clean and well-stocked environment. Contributed to a positive guest experience and enhanced brand reputation. • Utilized Hilton principles GREAT & HEART to build and maintain guest relationships.• Managed market inventory and sales to ensure cleanliness and stock availability.• Checked-in/Checked-out guests using OnQ, accommodating requests and recognizing Honors members benefits. Show less

Coordinated shipments and resolved issues for multiple high-volume retail clients, ensuring timely and accurate delivery of in-store marketing materials. Managed weekly promotional requests for Kroger Companies valued at $15K+, coordinating shipments to over 3K stores nationwide. Created and managed system of spreadsheets and templates for up to 14 promotions per week, outlining specific artwork and pricing for up to 60 different files. Processed reprints across multiple print sites to resolve… Show more Coordinated shipments and resolved issues for multiple high-volume retail clients, ensuring timely and accurate delivery of in-store marketing materials. Managed weekly promotional requests for Kroger Companies valued at $15K+, coordinating shipments to over 3K stores nationwide. Created and managed system of spreadsheets and templates for up to 14 promotions per week, outlining specific artwork and pricing for up to 60 different files. Processed reprints across multiple print sites to resolve shipment issues and meet crucial deadlines• Executed critical UPC correction totaling $21K for all participating Kroger stores, completing task from notification to execution of 21 separate orders in 45 minutes.• Streamlined two-day promotional material scheduling process into one day, increasing efficiency and improving order fulfillment accuracy.• Implemented spreadsheet and template system that reduced processing time for special requests, particularly for Kroger Promotional Blanks. Show less

Maintained accurate orders, built customer relationships, and boosted sales through upselling. I played a key role in opening the North Hills store, contributing to the store's success in achieving the highest food sales in the district.• Maintained accurate orders and prepared food/beverages.• Built professional relationships with customers.• Processed transactions with accuracy and upsold products.

Managed data entry, created databases, and assisted with gallery exhibitions. Streamlined organization for the Permanent Collection, maintained loan paperwork accurately, and curated exhibitions from the permanent collection.• Managed data entry using MDID, Excel, and Access for Permanent Collection, enhancing search efficiency.• Created a database for 259 prints in Serie Portfolio Collection, streamlining organization and accessibility.• Assisted in campus Loan Program,… Show more Managed data entry, created databases, and assisted with gallery exhibitions. Streamlined organization for the Permanent Collection, maintained loan paperwork accurately, and curated exhibitions from the permanent collection.• Managed data entry using MDID, Excel, and Access for Permanent Collection, enhancing search efficiency.• Created a database for 259 prints in Serie Portfolio Collection, streamlining organization and accessibility.• Assisted in campus Loan Program, ensuring accurate paperwork maintenance and interaction with faculty and staff. Show less