Nicole Winters Email & Phone Number

Renton, Washington, United States

• Coached summer high school programs designing curriculum to incorporate all skill levels.
• Increased Adult LTR program retention rates with a combined 70% of participants becoming long term members by upgrading the membership incentives and improving engagement processes.
• Created and led partnership with Renton City Parks Dept Staff through the introduction of “Row, Paddle, Play” camps, which increased profits by 40% and engagement by %63.
• Engaged with a diverse group of athletes focusing on fostering an environment focused on holistic athlete development and positive team culture.

Renton, Washington, United States

• Lead Summer Rentals program to support our Non-Profit Organization’s scholarship fund used to provide accessibility and lower the barrier of entry to the sport of rowing.
• Directed day-to-day operations through implementation of short-term and long-term strategies to achieve business plan and profitability goals, resulting in a 52% y/y increase in gross revenue from 2019-2022.
• Resolved challenges and streamlined processes, producing SOPs to document workplace procedures, and optimizing customer experience through standardization.
• Trained and onboarded new hires. Guiding staff on our NPO’s mission, customer experience expectations, safety protocols, and equipment maintenance.

Bachelor'S Of Business Administration, Finance, General

Activities and Societies: Rowing

Associate Of Arts And Sciences - Aas, Mathematics