Winston Wong Email & Phone Number

Singapore

Tokyo, Japan

Managing the Localization Testing service line in Asia. Strategizing for business growth and transformation.

Singapore, Singapore

Lead the operations team by setting up robust processes and best practices.Create and execute strategic business plans to grow the business. Full accountability of P/L of Singapore and Malaysia sites.Develop and build client relationships across Asia region.

Singapore, Singapore

Collaborated with sales and operations team to close deals by proposing innovative solutions to the clients in Asia. Forged and fostered closer relationships with clients’ key decision makers, to guard and grow revenue.

Singapore

Orchestrated leadership for a region delivering 26 million USD of revenue, delivering BPO services including QA, Localization, Localization QA, Customer Experience, Voice Production.Full accountability and responsibility of P&L and budget for the whole Asia region, with sites in Singapore, Kuala Lumpur, Taipei, Shanghai, Seoul, Naju and Tokyo.Developed regional business strategies, short-term and long-term goals, led regional business growth and spearheaded business integration efforts for M&A sites.Collaborated with global executive team to improve the quality of delivery standards and to manage business process improvements. Spearheaded overhaul of underperforming departments to increase growth and productivity.Implemented best HR practices in the region, resulting in higher performance, talent retention, morale, and organizational identity. Fostered change in company culture to be more open, transparent, and accountable.Established and developed successful sales and marketing teams managing a sales revenue of over 30 million USD, more than doubling client numbers and increasing brand awareness of the PTW brand in newer markets. Built, expanded, and maintained close and fruitful partnerships with client partners.Forged and expanded client-trusted production teams across Asia, delivering stellar top- and bottom-line growth.Demonstrated Achievements:• Organically grew Asia revenue from 8 million USD to 16 million USD in 5 years (2016-2021)• Increased EBITA from 4% to 14% and grew personnel from 100 to 400 in same period• Established 1st BPO company in Singapore and spearheaded growth strategy with new sites in Taiwan and Malaysia• Transformed long-term unprofitable sites in Shanghai and Korea to profitability within one year

Singapore

Managing Director of PTW SingaporeManaging Director of PTW MalaysiaCEO and Director of PTW KoreaGM and Director of PTW ShanghaiDirector of PTW JapanDirector and Branch Representative Manager of PTW Taiwan

Singapore

Singapore

Singapore

Singapore

Kawasaki, Kanagawa, Japan

Master Of Business Administration - Mba, Emba Candidate

Bachelor Of Engineering (Beng), Electrical And Electronics Engineering

Electrical and Electronics Engineering

"A" Levels, Science And Mathematics

Graduated with 4 "A" Levels distinctions. Member of the Symphonic Band and Team Lead of Combo Band.

"O" Levels, "O" Levels

Graduated with 6 "O" Levels distinctions. Member of the Symphonic Band for 4 years and served as Assistant Band Major in 2.