Service Crew
Singapore, Singapore
Customer Service: Interacting with customers, providing assistance, and ensuring a positive experience for arcade visitors. This involves welcoming guests, addressing inquiries, explaining game rules, and resolving customer concerns or issues promptly and courteously.Game Maintenance: Conducting routine checks and basic maintenance of arcade games and equipment to ensure they are in working order. This may involve troubleshooting minor technical issues, resetting games, and reporting any major malfunctions to supervisors.Cash Handling: Handling transactions at the arcade, including ticket sales, token exchanges, and redemption of prizes. Service crew members may be responsible for operating cash registers, processing payments accurately, and maintaining proper accounting of cash flow.Safety and Security: Ensuring a safe environment for customers by monitoring the arcade floor, enforcing safety rules, and promptly addressing any safety hazards. This includes keeping the play area organized, reporting any safety concerns, and adhering to security protocols.Cleaning and Maintenance: Performing cleaning duties to maintain the cleanliness and tidiness of the arcade premises. This involves tasks such as wiping down machines, emptying trash bins, and keeping the gaming area presentable.Promotions and Events: Assisting in the setup and execution of promotional events, contests, or special activities within the arcade to attract customers and enhance their overall experience.Team Collaboration: Working collaboratively with other service crew members and supervisors to ensure smooth operations, effective communication, and a cohesive team environment.