Paul Wisner Email & Phone Number

Bernville, PA, US

Coach and consult with fixed operations in VW dealerships for the North East Region. Working in dealership setting side-by-side with managers and the dealerships teams. Interacting with Dealer Principals and General Managers to develop strategic plans for improvement. Very proudly, facilitation Performance Group meetings with dealership personnel multiple.

Mohrsville, PA

• Dealership fixed operations consultant. All areas of service and collision departments. Building teams and improving profitability.Provide business development and general business management services to small.
• Expanded an exterminating company’s operations from 12 trucks to 14 trucks
• Advanced gross sales by $250 per truck, per day; and elevated net profit retention by 12%.
• Generated a 38% increase in sales, from $650k to $900k annually, and a 10% boost in net profit.
• Engaged by the largest MSO group in an automotive services chain to establish new locations.

Central PA Jiffy Lube

• Operate remotely and oversee all 28 locations (from North Virginia to Maine). Directly supervise and coach site managers; optimize customer service delivery; and analyze business metrics and performance. Improve gross.
• Launched 3 new locations (business units) and kick-started all operations.
• Introducing an apprenticeship training program; standardized training and testing processes.
• Attained and maintained critical OSHA and EPA compliance.

• Directed 50 locations in 3 states and managed all centers and re-sales centers. Developed and deployed new initiatives, including glass and headlight repair. Trained all new Operations Directors. Directly supervised 9.
• Sparked highest same store sales increases in the chain.
• Led region to highest profitability percentage in the chain.
• Developed business-oriented peer group meetings for 50 franchisees in region - franchisee participants propelled a 15% lift in net profitability and peer group attendance jumped from 10% to 50% of all franchisees.
• Drove 24 consecutive months of zero shop closures - only region with zero closures.
• Achieved highest number of ICAR Gold Centers in the U.S.

King Of Prussia, PA

• Consulted with franchisees on operational procedures and profitability. Developed local center trade and fleet business for franchisees, implemented individual center pricing and advertising strategies. Spearheaded.
• Co-authored “Train-the-Trainer” program
• Standardized shop procedures throughout the Maaco chain.
• Implemented ICAR training program for franchises; attained ICAR Individual Platinum status.

Charlotte, NC

• Managed all business operations and consistently achieved Maaco profitability standards of 15% annually. Frequently recognized and awards by the national Maaco chain for sales and monthly car count.KEY RESULTS:
• Boosted shop sales from $550k to over $1M annually and lifted net profits.
• Increased weekly car count from 28 to 42 complete vehicles, delivered a 5% net profit gain.
• Ranked 2nd in Southeast for achieving Maaco certification standards (one of the first 30 centers in the U.S.).

King Of Prussia, PA

Opened new centers and trained franchisee/shop personnel to deliver Maaco standards. Consulted with franchisees to implement business development strategies, retention plans, and customer management systems. Trained shop personnel on collision estimating systems and controlled shop inventory.

General Studies

Education record