William Graves Email & Phone Number

Wichita, Kansas Metropolitan Area

Wichita, Kansas, United States

• Compile and analyze large and diverse databases of institutional data for the Board of Trustees, Diversity, Equity, and Inclusion Committee, NSF-sponsored programs, and various departmental programs
• Improved efficiency and consistency by developing and implementing numerous templates with varied datasets reducing time spent gathering g and analyzing data for reports by over 40%
• Facilitate all university data requests by creating, maintaining, and supervising a central hub of databases
• Oversee all aspect of large-scale research opportunities, such as the National Survey of Student Engagement: Plan, implement, oversee, disseminate, troubleshoot, analyze, synthesize outcomes and create reports
• Serving on multiple committees, such as DEI Student Thriving, DEI Student Outreach, and Excelencia in Education Task Force, and assisting with assessment, planning, and experimental research advice
• Oversee research, evaluation and statistics projects as the data provider and analyst for 15+ departments

Wichita, Kansas Area

• Collect and interpret data encouraging key data-driven decisions
• Create and compile dashboards, tools, and templates that allow team members, regardless of statistical knowledge, to contribute and utilize analytical data in their decision making
• Designed and implemented a method to take various metrics for events/objects and create a single weighted composite score for ranking purposes
• Developed a stepwise regression method to utilize separate data sets and show the causal relationship between clusters of behaviors and our KPI metric
• Collaborate with team members, completing tasks outside of the normal description of a data analyst

Las Cruces, New Mexico Area

• Designed, selected, and assisted in the refinement of products and processes throughout the product development lifecycle on an interdisciplinary team
• Created flow-charts, user task analyses, and responsible for the user-center design of the web-based application
• Contracted as part of a team to be an impartial tester of new potential product within a constricted time frame
• Proofread discussion guide and tested as if the end-user, and discerned serious flaws in the experimental design
• Redesigned the usability test to correct errors in the interface testing procedure
• Participated as both an interviewer of a diverse group of end-users and data recorder

Las Cruces, New Mexico Area

• Initiated and created the Usability Testing Center, and currently represent PSL to local businesses partners and university departments, to evangelize the benefits of usability
• Serve as an expert by conducting heuristic evaluations to start-up businesses in the local area, utilizing the components of human computer interaction
• Brainstorm with team to develop a list of important features to test and subsequently create the discussion guide to meet the needs of the internal client while remaining within business and technical constraints
• Interview external end-users to gather data through usability testing methods such as Concurrent Think Aloud (CTA) and Concurrent Probing (CP)
• Recruit and interact with participants, coordinate, plan, schedule and execute the Information and Communication Technology Department usability study within a short time period
• Presented to client a summary of research findings, based on user study data of specific ethnographies, and translated into actionable recommendations to utilize new and emerging technologies and improve processes

San Francisco Bay Area

• Collaborated with other departments, combining both quantitative and qualitative data, to design new metrics to be implemented by the engineering department.
• Defined quantitative game metrics to effectively test the online social game site and multiple mobile applications
• Deciphered data collected from Google Analytics and an in-house analytics program using Microsoft Excel
• Analyzed game metrics to develop ethnographic patterns and provided meaningful recommendations to increase the efficiency and satisfaction of the end-user playing the online social game site and multiple mobile.
• From a remote workplace conveyed analytics information in a meaningful and efficient manner, and collaborated with other departments to strategically leverage resources
• Utilizing statistical analysis, created reports suitable for various departments use in weekly company, Board of Director, and design meetings

Las Cruces, New Mexico Area

• Interpreted data from various research projects and prepared presentations for weekly department meetings
• Arranged weekly lab meetings and effectively communicated expectations and encouraged teamwork
• Assembled computers and provided technical assistance on various technology-related issues in laboratory
• Supervise undergraduate research assistants by providing directions while implementing experiments
• Collaborated with graduate students to design research, analyze results, and develop presentations

• Lead focus, education, goals, and orientation groups and managed group therapy sessions
• Respected patient confidentiality by maintaining a professional persona both in and out of the hospital

M.A., Human Factors Psychology

Activities and Societies: Graduate Student Council Finance committee member and Head Chair Finance committee member, Graduate Research and.

B.A., Psychology

Activities and Societies: Member of Psi Chi the National Honors Society for PsychologyReceived a Minor in Computer Science