Accomplished senior level manager with success in increasing sales revenue, exceeding goals, and automating processes that help to reduce downtime and streamline workloads. Builds trust by consistently advocating for the customer and maintaining quality results. Articulate and persuasive communicator with the ability to identify new business opportunities while collaborating with various teams on expanding the business and its audience. Understanding of systems and CRM tools and expertise in managing and mentoring teams.Project manager | Digital project manager | Product manager | Account manager | Creative project managerCORE COMPETENCIES:- Client/account management- Digital/Technical project management- Communications/Writing/Documentation- Team leadership- Creative/proactive problem solving- Innovative solutions- Fiscal management/administration- Quality assurance/Process improvement - Customer support- RFP response process- Corporate planning/forecastingIndependent, experienced, and versatile manager/director with expertise ranging from technical project/integration management to successful client engagement and through both fiscal administration and customer support. Excellent communication and writing skills have been integral to career success.Highly skilled problem solver and process evaluator. Capable of managing projects in detail and collaborating on big picture solutions. Experienced in strategic account planning, forecasting, and project estimating. Exceptional record of delivery and client retention and growth.ACCOMPLISHMENTS:- The essential channel through which various marketing services were provided to BMW of North America, building a relationship of trust that resulted specifically in expanding the scope, quality, and revenue of technology services delivered, tripling the budget and establishing a profit center for the company over the life of the multi-million dollar engagement.- Product managed the construction, maintenance, and ongoing development of a complex information and reporting portal website with multiple interfaces and database driven functionalities.- Spearheaded the management and innovative enhancement of a sales lead database and processing system, utilized for the client’s Marketing database, its lead distribution to dealers, and its key performance metric reporting. I can be reached at billk128@gmail.com | 973-610-0440
Listed skills include New Business Development, Management, Account Management, Marketing Strategy, and 25 others.