Led and managed sales and operations team resulting to 50% growth and a 25% increase in annual revenue. Developed and implemented new marketing and sales plans and defined the strategies. Devised, developed and monitored process to bossed long-term business success and increased profit levels to 10%.

Achieving unit business goals through quality recruitment and training of Insurance AdvisorsDevelop business segments as per company strategy with compliance

Ensuring through follow-up that action plan objectives have been met, feedback quality and performances results, coaching, follow up and consequence. Performing regular transaction monitoring and calibration sessions as agreed. Conducts regular team huddle to ensure alignment in the processes and provide constant updates.

Receiving and placing customer service telephone calls. Resolving customer complaints, managing database records, drafting status reports on customer service issues. Data entry and research as required troubleshooting customer problems

Providing administrative assistance, such as writing and editing emails, drafting memos and preparing communications on the executive‘s behalf. Maintaining comprehensive and accurate records. Managing the executive’s calendar, including making appointment and prioritizing the most sensitive matters.

Acts as a positive role model in all interactions with program participants for the purpose of advocating respect and cooperation among participants and enthusiasm for the program. Collaborates with all partners regarding implementation and coordination of services for the purpose of meeting project goals and objectives.