William M. Email & Phone Number

Dallas, Tx, Us

Dallas, Tx, Us

Irving, Texas, United States

Establishing a Project Management Office and associated framework in alignment with Citi’s Project and Program Management Standard, and associated procedures related to solution type (Infrastructure, Platform, Application, Middleware, External SaaS, Cloud & Hybrid). Leading a new team of Project and Program Managers, Scrum Masters and Product Managers to define a functional framework taking concepts to production using Agile, Scaled Agile, Scrum, Kanban, Waterfall and Iterative delivery procedures. Modernizing procedure material to meet industry standard and establishing future proofed delivery concepts within the Operation and Technology Org at Citi. • Negotiate modernization of standards and associated procedures• Templatize and automate procedure material• Standardize delivery methodologies across all development teams• Define Product Management standards• Establish feedback loops, communication channels, intake and prioritization procedures• Influence organizational strategy• Ensure budgets are managed efficiently and aligned to organizational strategy• Managing cross-organizational priorities and escalations• Providing oversight and governance on project management practices• Weekly/Monthly reporting to executive management on IDEAS KPI and KRI’s

Irving, Texas, United States

Directed a team comprising more than 18 Project Managers across multiple organizations, entrusted with the oversight of the public cloud portfolio. Employing dynamic and automated delivery models to ensure accurate and complaint project execution. Influenced strategic roadmaps for Citi's Public Cloud portfolio and associated priorities.Contributing to the refinement of internal standards and policies related to project and program management, I played a pivotal role in creating a streamlined and effective approach to project delivery via bespoke dev-sec-ops procedures using Scaled AgileKey Accomplishments: ►Successfully lead and completed the establishment of Citi's AWS and GCP Public Cloud Platforms to support the future of banking. ►Led the development of a Cloud Scaled Agile Framework for Citi Bank's Public Cloud Platform, leading to enhanced project coordination and faster delivery schedules. ► Devised and executed modernized and enhanced reporting capabilities and empowered data-driven decision-making. ► Established quarterly PI Planning activities and orchestrated framework/outcome► Acted as a key contributor in establishing a pattern of successful audits with OCC and a range of Federal entities, underscoring a demonstrable commitment to adhering to regulatory criteria in a sustainable format. ► Provided dynamic presentations about agile methodologies for global Women in Technology and Engineering Excellence initiatives.► Developed and implemented Jira automation solutions, strategically enforcing conformity to standards and cloud hygiene guidelines, playing a pivotal role in enhancing consistency and reducing risks within the cloud environment.

Irving, Texas, United States

Fulfilling this capacity, I supervised the implementation of a diverse range of programs within Citi's Public Cloud Portfolio, spanning AWS and GCP platforms. By providing strategic supervision and meticulous coordination, I ensured the achievement of favorable results. Leading a team of three Project Managers, I provided valuable guidance and direction to ensure efficient attainment of project objectives. Key Accomplishments: ► Delivered regular weekly and monthly reports to senior leadership and executive stakeholders, offering vital insights and analysis to support strategic decision-making and efficient organizational oversight. ► Directed the implementation of a delivery transformation process throughout the pandemic, upholding delivery pace by introducing fresh methodologies that aligned with remote work dynamics and promoted productive teamwork. ► Assisted in aligning delivery procedures with internal standards and practices, ensuring a structured and productive strategy for project execution.

Dallas, Texas

In this position, I oversaw the concurrent rollout of Alkami direct hosting for four distinct Credit Unions. This involved skillfully coordinating the seamless transition of Ascension Credit Union, Fairmont Federal Credit Union, South Carolina National Guard Federal Credit Union, and Zia Credit Union. Key Accomplishments: ► Provided regular weekly status reports along with ad-hoc updates to senior management, promoting open lines of communication. ► Handled client relationships, acting as an authorized representative for clients and making substantial contributions to seamless communication and fruitful partnership interactions. ► Contributed to the improvement of internal documentation and resources related to third-party features and processes, guaranteeing thorough knowledge-sharing and supporting efficient utilization.

Dallas, Texas, United States

During this tenure, I actively participated in Deloitte application studio projects, providing essential assistance to Deloitte's reporting endeavors for firms spanning Mexico, USA, and Canada. My contributions included the creation of customized web-based applications that catered to specific requirements. Additionally, I generated reports covering diverse aspects, encompassing engagement and contract management, as well as the financial performance of these firms. Key Accomplishments: ► Built applications using .NET and Angular frameworks, incorporating forward-looking concepts to design enduring and robust software solutions in alignment with the organization's dynamic practices. ► Played a key role in driving project success, employing well-established agile methodologies and maintaining seamless coordination with offshore development and UX teams to achieve efficient project delivery. ► Led and coordinated teams based in the United States, Argentina, and India, prioritizing open channels of communication and collaboration to achieve project success.

Dallas, Texas, United States

While employed as IT Project Manager, I supervised a team of three Analysts and five Developers, enhancing team effectiveness through strategic guidance and creating a cooperative atmosphere to ensure project accomplishments. To ensure seamless business operations and successful project execution, I managed the project scope, led the development of backlogs, and used JIRA. Optimizing resource utilization and financial allocation, I directed proper utilization of resources and budget planning for projects. Moreover, I provided consultation on agile practices, supporting teams in adopting and refining agile methodologies to achieve efficient and high-quality outcomes. Key Accomplishments: ► Led dynamic and engaging workshops focused on unveiling innovative features and creative concepts for Marines.com, inspiring active participation and creative input to drive platform advancements. ► Upgraded and refined the documentation for Marines.com and the web-based application management portal, guaranteeing accuracy and relevance for a more user-friendly and seamless experience. ► Performed comprehensive requirements analysis and crafted clear user stories, fostering a deep understanding of the project and enabling effective communication between stakeholders and development teams. ► Provided valuable guidance and evaluated Analysts' content on requirements development approaches, resulting in enhanced content quality and alignment with industry best practices. ► Created comprehensive business cases and proof-of-concept (POC) documents, outlining strategic insights and validating potential solutions to support data-driven decision-making.

Auckland, New Zealand

In this position, I led software development projects for two New Zealand Government Organizations. One project involved supervising the nationwide deployment of high-speed fiber, while the other focused on upgrading 5K properties in the South Island. I utilized cutting-edge technology to create tailored software solutions that enhanced business processes, resulting in better productivity, increased satisfaction, reduced turnover, and a substantial rise in profitability. I offered guidance and assistance to Lion's internal software development program through collaborative initiatives. Additionally, I collaborated with NZ Steel to take the lead on diverse IT projects, including the enhancement of plant reporting capabilities and the configuration of an intranet system. Key Accomplishments: ► Directed the establishment of 'TeamView CFH,' an exclusive project-specific extranet aimed at overseeing the nationwide implementation of ultra-fast fiber rollout. ► Managed the 'TeamView Services' software brand for Beca Group, overseeing budget allocation, upgrade initiatives, and delivering presentations across Trans-Tasman Beca hubs. ► Created TeamView Mobile, a mobile application essential for conducting extensive road asset condition assessments across New Zealand.

Bachelor Of Business, Management & Marketing

Diploma, Business Administration And Management, General