Liam Murphy Email & Phone Number

United States

Andover, Ma, Us

Boston, Ma, Us

Boston, Ma, Us

Facilitated Agile Ceremonies including sprint planning and refinement, daily stand-ups, sprint reviews, and retrospectives, fostering collaboration and maximizing team value. Led a cross-functional team in supporting the effective implementation and continuous improvement of the enterprise content management system, SDL. Prioritized backlog items, removed impediments, and ensured alignment with project objectives through close collaboration with product owners and stakeholders, contributing to the overall success of the implementation.Key Achievements and Contributions:◆ Implemented Agile Metrics and tracking mechanisms, providing stakeholders with real-time visibility into progress, dependencies, and potential risks, enabling proactive decision-making and course corrections. ◆ Facilitated successful Scrum of Scrums meetings, ensuring effective communication among multiple teams, resulting in streamlined processes and increased alignment with project goals. ◆ Acted as a mentor for aspiring Scrum Masters, providing guidance, support, and sharing best practices.

Woburn, Ma, Us

Managed enterprise-wide projects and served as a Scrum Master for three teams, ensuring coordination, issue resolution, and alignment with customer needs. Established clear performance objectives, fostered collaboration between business and technical teams, verified technical feasibility, managed resource allocation, and proactively addressed risks to drive project success. Utilized advanced project management techniques to streamline processes and implement industry best practices, resulting in significant and measurable improvements in productivity. Led negotiations for vendor contracts, securing favorable terms that generated substantial costs savings. Ensured adherence to Scrum framework values and Agile practices, motivating teams to enhance processes and promote transparency. Collaborated closely with Product Owners to manage backlogs and prioritize tasks aligning with project objectives. Some of my key achievements and contributions:◆ Led the implementation of digital products for customers and agents, including AI-powered Virtual Assistant, Agent-led Chat, Co-Browsing, SMS Text Messaging, Client Portal Refresh, and Landing Page Updates, supporting Digital Sales & Marketing and Independent & Distribution Partnerships. ◆ Initiated a complex Agile Transformation from Waterfall to Scrum, securing buy-in from executive stakeholders and arranging IT staff training for effective adoption, resulting in ongoing process improvements. ◆ Spearheaded contract negotiation for a Waterfall PM Project in partnership with an external vendor, implementing address, email, and phone validation for internal systems. ◆ Championed project management methodologies, tools, and resource management practices, while also addressing issues, mitigating risks, and implementing change management techniques.

Woburn, Ma, Us

Wakefield, Ma, Us

I led technical conversations to scope and proposed the best solution for clients’ business needs. I discussed user stories, enabled development team to execute desired changes, and promoted Agile development methodology to improve operational efficiency. I established a comprehensive project plan, including initial onboarding, platform configurations, data conversions, upgrades, and ongoing maintenance.Some of my key achievements and contributions:◆ Directed the implementation of a new billing system, Broadridge, for a client by effectively planning, configuring, and deploying the solution on schedule and within approved budget.◆ Gathered requirements for assigned Scrum teams and utilized Jira to track change requests from client. Guided clients through the post-sales lifecycle, including scoping, configuration, implementation, and testing.◆ Led user training and workshops to both business and technical stakeholders, captured client feedback on feature improvements, troubleshot integrations, and ensured timely deployment.◆ Maximized client satisfaction by addressing client inquiries in a timely manner and ensuring compliance with client specific Service Level Agreements.

Windsor, Ct, Us

I delivered project leadership for technology initiatives, led client implementations, liaised with client and cross-functional teams, engaged diverse stakeholders, ensured technical feasibility, allocated resources, and reported progress. I gathered and analyzed project requirements, controlled milestones and deliverables, maintained detailed project plans, investigated data issues, and ensured delivery of high-quality projects within budgetary and time constraints.Some of my key achievements and contributions:◆ Oversaw full project lifecycle for SS&C clients, from requirements gathering to completion, aimed at finding unique solutions to support client business needs, including streamlining processes and documentation.◆ Implemented software solutions in the investment management environment, adapted Agile methodologies into schedules and release plans, leveraged change management processes, and facilitated knowledge sharing.◆ Assisted QA team in testing client extracts and format changes to drive optimizations and process improvements. Generated and implemented link specification documents in accordance with clients’ designed layout structures.◆ Monitored essential data links for any source changes, system conversions, industry initiatives and continual link improvements. Liaised with brokers, investment managers, and custodian banks.◆ Demonstrated expert knowledge of financial software systems, budgeting, forecasting, scheduling, as well as supported the design and re-engineering of business processes.

Boston, Massachusetts, Us

I identified potential risks and workflow inefficiencies to suggest improvements. Resolved complex position discrepancies and high-risk cash breaks. I drafted and implemented key procedures and auditing processes for the Client Services team. I conducted user acceptance testing of system changes, upgrades, and conversions. I facilitated review of daily and month-end reconciliations for accuracy, completeness, and timeliness.Some of my key achievements and contributions:◆ Effectively monitored financial, operational, and reputational risks by reconciling cash and assets between MFS and custodians for both Institutional and Retail accounts.◆ Minimized exposure to non-trading currencies by tracking currency balances and overdrafts, while leading the team to ensure appropriate repatriation and processing of foreign exchange transactions.◆ Ensured SOX compliance by heeding quarterly requests from external auditor, in addition to generating client deliverables on a monthly basis.

Boston, Massachusetts, Us

Boston, Massachusetts, Us

Boston, Massachusetts, Us