Wojciech Laszczkowski Email & Phone Number

Gdańsk, PL

Poland

• Professional Print - web & sheet-fed production digital presses installations and support.
• Canon Color Stream 8000
• image PRESS V/C
• VarioPrint
• PRISMA & fiery RIPs

Gdansk Metropolitan Area

• Manufacturing and Design Support Engineer /Vendor for Metal 3D Printers and Engineer3D Software Solution.
• SLM technology Metal 3D printers AYAS 120-LM (modular metal printer) manufacturing,
• RENU 400 Metal powders sieving station engineering
• dual-metal metal powders sievieng station prtotyping

Warszawa, woj. Mazowieckie, Polska

• Advanced Technical Support (ATS) Engineer covering EMEA region with Large Format Printing (LFP) experience spread to World Wide range. Subject matter expert dedicated especially for EMEA complex large format cases..
• EMEA Call Centers’ complete support (call calibrations, knowledge spread, trainings),
• Providing support for direct & indirect onsite workforce 1st - level EMEA region Customer Engineers (CEs) (service qualifications, knowledge spread, assistance, trainings),
• Trainer receiving technical trainings and re-delivering certified technical trainings for 1st level: onsite workforce and remote support – call center agents,
• Managing completely technical elevations’ resolution path and business escalations with Commercial Solutions,
• Supporting complaints and escalations coming from Customer Relation Teams (CRT),

Warszawa, woj. Mazowieckie, Polska

• Large Format Printing (LFP) Country Repair Specialist dedicated to HP DesignJets Core products (printers & HD/SD scanners)/HP Solvent/Latex printers and software solutions, providing both: front-end and back-end second.
• Hardware engineer for Customers direct care (onsite visits and remote support),
• Tech support assistance to improve service KPIs by tech debriefing/trainings for 1st level Call Center Agents/Mentors,
• 2nd level support engineer to assist 1st level onsite workforce – Customer Engineers (CEs): direct (HP CEs) & indirect (SubCo & Partners’ CEs), providing tech debriefs/trainings,
• Supporting/handling complaints from country Customer Relation Team (CRT),
• Managing 3rd level technical elevations and providing feedback to product Division – R&D (Bcn),

Warszawa, woj. Mazowieckie, Polska

• Large Format Printing (LFP) HP Certified Field Support Engineer (FSE) for Scitex Vision XL/GrandJet Series -> XP Scites XL Series, HP DesignJet 8000/9000/10000/Seico Epson printer Series, HP Indigo sheetfed Series.
• Customers’ area preparation,
• Units and RIPs, or other software Installations and calibrations at customer location,
• Performing unit operators and Color Management trainings.

Warszawa, woj. Mazowieckie, Polska

• Satelite Internet Installations.
• Telephone agent for remote technical support of satellite internet services
• On-ste technician for installations and repairs

Warszawa, woj. Mazowieckie, Polska

• Service Technician at Authorized Service Provider of Konica-Minolta.
• Installation, service & repair of Konica-Minolta printers and photocopiers
• Service and repair of banknote counters and document shredders

Ma. E. Of Automatics And Diagnostics, Mechanical Engineering, Automatics And Robotics, Master Degree, Automatics And Diagnostics

Activities and Societies: Institute of Precision Mechanics (IMP) - professional training; preparing the diplomaThesis in: Assessment of.

Technician Mechanician – Specialization Machine Structure, Faculty: Mechanics, Specialization: Machine Structure

Activities and Societies: Fabryka Przyrządów i Uchwytów (WPiU) in Kolno – proffesional training

Faculty: Milling-Machine Operator, Milling & Weeling Out, Machine Tool Operator

Activities and Societies: Trade school workshop. Works made to individuals and companies.