Wolfgang Smith, Bpsych Email & Phone Number

Australia

Project officer responsible for the expansion of the APS Disaster Response Network.

Wollongbar, New South Wales, Australia

• Provided trauma-informed, bespoke case management services to assist primary producers with disaster recovery, resilience, and capacity building.
• Collaborated with intra- and inter-program department teams, external stakeholders, and industry partners to develop targeted disaster recovery resources
• Provided a compassionate, person-centred service delivery to help clients achieve individual goals and specific business outcomes
• Developed, organised, and facilitated three-day mental health and capacity building workshops for groups of 10-20 primary producers
• Participated in project groups for the development, refinement, and dissemination of disaster program resources
• Maintained project and client data in CRM (Salesforce) and CMS (CM9) according to privacy and confidentiality standards and regulations

Northern Rivers

• Contributed to the rollout and establishment of disaster recovery emergency housing villages across the Northern Rivers. Disaster Network Service Development
• Collaborated with 40+ Recovery Support Service providers across the region to conduct needs assessments, identify and raise awareness of service availability and gaps, and optimally target resources
• Developed a service referral network of 100+ service providers, across 20+ domains, to ensure timely and appropriate case management service delivery
• Engaged with government, private, and non-government mental health services teams for multi-agency risk management, care planning, and service delivery
• Liaised and strategised with external agencies to develop collaborative programs targeting underrepresented and vulnerable groups such as First Nations people, older women, children, and LGBTQI+
• Utilised data and insights gathered by global organisations (E.g., Red Cross) to inform and refine real-time practices and plan and prepare for the futureCase Management

• Supported clients (ages 10-65) with complex disability and mental health requirements across the Northern Rivers to identify, plan for, overcome barriers to, and achieve their defined NDIS goals
• Provided tailored behavioural assessment, barrier identification, strategy development, and skills teaching to support client-specific needs
• Collaborated with client carers, support team members, and external service providers to ensure continuity of care and achieve optimal outcomes
• Provided excellent customer service and utilised an empathetic, client-centered approach to build rapport and trust with clients and carers
• Managed sole trader business administration, regulatory practices, book-keeping, and reporting requirements with appropriate IT

Australia

• Provided an empathic and person-centred approach to deliver counselling, mentorship, coaching, psychoeducation, and capacity building services to NDIS clients and their support teams.
• Supported clients (ages 10-65) with a range of disability and mental health support needs to identify, plan for, overcome barriers to, and achieve their defined NDIS goals
• Engaged with internal and external stakeholders to conduct behavioural assessments and develop case plans, facilitate multi-agency care provision, and review and improve services according to evolution of need
• Facilitated family counselling and support sessions with challenging family dynamics, providing solutions to foster cohesion, improve communication, and negotiate a balance of individual and family goals

Mount Arthur Coal Mine, NSW

As a part of Operations Services Division, working with BHP at Mount Arthur Coal Mine as a production operator, operation CAT793 and Leibherr t282 haul trucks.Worked as part of a team of 30 people to achieve specific strategic goals as part of the overall site and company production targets.Safely maintained and operated mining equipment valued above $10.

United States; United Kingdom; Europe

• Freelance vendor for international production companies to carry out the creation and quality assurance of a wide range of subtitling projects. Client portfolio included: Netflix, Amazon Prime, History Channel.
• Operated a range of professional production software to create subtitles and closed captions for television and movie productions across the US, UK, and Europe
• Adhered to detailed and stringent project specifications according to specific national and company standards
• Routinely managed multiple client projects (10+) across various time zones (up to 11hrs difference) to meet strict project deadlines
• Successfully navigated unique national, cultural, and stakeholder requirements to collaborate on and complete production projects

United States; Poland; Spain; UK

• Freelance vendor for international production companies to carry out the creation and quality assurance of a wide range of subtitling projects. Client portfolio included: Netflix, Amazon Prime, History Channel.
• Operated a range of professional production software to create subtitles and closed captions for television and movie productions across the US, UK, and Europe
• Adhered to detailed and stringent project specifications according to specific national and company standards
• Routinely managed multiple client projects (10+) across various time zones (up to 11hrs difference) to meet strict project deadlines
• Successfully navigated unique national, cultural, and stakeholder requirements to collaborate on and complete production projects

Perth, Australia

• Coordinated a team to manage a fleet of 30+ heavy mining machinery to consistently achieve strict production targets and maintain operational continuity
• Identified improvements to fleet maintenance programs and collaborated with site maintenance teams to mitigate and reduce duration of operational interruptions, improving production efficiencies
• Successfully collaborated with multiple stakeholders across entire mine operation during exploration and production projects in order to prioritise and achieve individual and collective goals- Safely and efficiently.

Perth, Australia

Canberra, ACT

• Managed teams of 10+ machine operators and labourers per site, across multiple sites, to deliver construction projects on time and under budget in accordance with Australian regulations
• Negotiated with, provided instruction to, and monitored external contractors to ensure project continuity and adherence to design specification within budget and deadline constraints
• Mitigated project disruptions through identifying and rectifying discrepancies between engineer designs and proposed project scope of works

Australia

• Coordinated the national and international ceremonial projects of the Australia’s Federation Guard by communicating and collaborating with Australian and international military and civilian agencies
• Engaged with government and private stakeholders to coordinate the travel, logistics, and operational requirements of 300+ multi-department personnel
• Restructured and streamlined processes and systems to reduce annual department expenditure by more than 10%, saving more than $200,000
• Exceeded role expectations resulting in being awarded an Australian Defence Force Commendation for Exemplary Service
• Deployed as a member of the Regional Assistance Mission to Solomon Islands (RAMSI) to provide critical communications support to the community and regional security operations in cooperation with multi-national teams.

Master'S Degree, Cybersecurity

Bachelor Of Psychology, Psychology, Gpa 6.99/7 - High Distinction

Graduate Certificate, Mining And Mineral Engineering