Joseph Wolf Email & Phone Number

Rancho Santa M\Argarita Ca

Provide NOC Tier 3 and Onsite technical support for Tyto Athene Government Systems customers on design, installation, configuration, integration, maintenance, and operations for a range of Avaya Aura and other VoIP technologies, including:Avaya Common Server Platforms & VirtualizationAvaya VMWare based servers and infrastructureVoIP Networking requirements to support Avaya Aura and general networking environmentAvaya Aura System ManagerAvaya Aura Session ManagerAvaya Aura Communication ManagerAvaya Aura Communication Manager MessagingAvaya IX MessagingAvaya Media GatewaysAvaya Call Center EliteAvaya Application Enablement ServicesAvaya Call Management SystemAvaya One-X Communicator / WorkPlaceThird party Voice Messaging, Conferencing Systems, Brocade LAN switches, and Tellabs 1150/729GP Passive Optical Networks integrationMotorola / SPOK 911 Systems and Applications

Orange County, California Area

Provide technical consulting services for multi-site Avaya Aura enterprise environment. Responsible for: New site design, configuration, implementation, and testingSystem configuration review and optimizationVoice Quality issues review Hardware consolidation and refresh planningAvaya Aura upgrade and migration planning

Camp Pendleton Ca

Provide technical consulting/training/guidance for Nortel SL-100 / Avaya Aura migration to US Marine Corps and DOD employees in design, installation, configuration, integration, maintenance, and operations for a range of Avaya Aura and other VoIP technologies, including:Avaya Common Server Platforms & VirtualizationVoIP Networking requirements to support Avaya Aura environmentAvaya Aura Communication ManagerAvaya Aura Communication Manager MessagingAvaya Media GatewaysAvaya Call Center EliteAvaya Application Enablement ServicesAvaya Call Management SystemAvaya One-X CommunicatorThird party Voice Messaging, Conferencing Systems, Brocade LAN switches, and Tellabs 1150/729GP Passive Optical Networks integration

Costa Mesa Ca

Provided full project life-cycle delivery of advanced networking and IP convergence engagements that included pre-sales consultation, requirements definition, solution design, configuration, and implementation. • Led Avaya engagements that provided new and upgraded Aura IP solutions that enabled enhanced features, performance, and ROI (return on investment) for customers with 500-20,000+ users. Products included Aura CM, SM, SMGR, AES, SBC, Elite CC, Media Gateways, Phones, other systems as required.• Led Cisco new and upgrade Data Center and Campus LAN/WAN networking engagements that provided enhanced features and performance. Products included Catalyst 65XX, 45XX, 3XXX, 2XXX, Routers in the 7XXX, 3XXX, 2XXX, CUCM, PIX/ASA, wireless, and other systems as required.• Led Cisco Telepresence single/multiple screen systems assessment and implementations providing significant cost savings as a result of reduced travel requirements. • Performed RFP and engagement design reviews for technical delivery and completeness.• Interfaced with vendors to ensure subcontracted services met technical requirements and on-time delivery.• Provided design reviews for customers to ensure that their internal design requirements were being followed. • Helped develop standardized design and deliverable document content and formats.• Created project design and as-built documentation using MS Word and Visio.• Developed additional opportunities within existing engagements that grew scope and revenue.• Responsible for customer satisfaction and project delivery• Manage additional project team members as required• Developed $3M+ new and/or add-on product and services business within existing accounts.

Costa Mesa, Ca

Provided pre-sales and post-sales consulting with customers to develop and deliver custom converged network solutions. • Provided/managed full project life-cycle delivery of advanced networking and IP convergence engagements that included pre-sales consultation, requirements definition, solution design, configuration, and implementation.• Managed team of 8 Network Architects• Developed RFP responses and managed delivery of advanced networking and IP Telephony engagements. • Worked with sales team & vendors to develop account and sales strategies that resulted in $48 Million in new network business.

Multiple

Managed team of eight (8) Network Design Consultants (NDC) in Washington, Oregon, Arizona, and California providing team direction, oversight of activities, engagements, and training. As a Network Design Consultant (NDC), provided full project life-cycle delivery of advanced networking engagements that included pre-sales consultation, requirements definition, solution design, configuration, and implementation.

Multiple

Provided full project life-cycle delivery of advanced networking engagements that included pre-sales consultation, requirements definition, solution design, configuration, and implementation.

Multiple

Provided maintenance, implementation, troubleshooting, and repair for Unisys/Sperry Univac customer environments including:• Mid-size to Large scale multi-processor mainframes and peripherals• Communications servers • Multi-processor Unix servers and peripherals• PC networking applications and systems