Skilled in IP networking, IP/TDM telephony, and Telepresence specializing in applying leading edge networking and VoIP technology enabling client’s IP infrastructure to meet business requirements. Uses excellent inter-personal skills to closely interface with customers, determine/verify/refine requirements, and turn them into complete solutions. Experienced in pre/post sales engineering that involves designing, implementing, and integrating large and small LAN/WAN Network and VoIP environments using multiple vendors including, Avaya, Cisco, Foundry/Brocade, HP, Dell, Nortel, IBM, ACME Packet, Nice, Verint, RedSky, Microsoft, Veramark, Mutare, AVST, and others. Excels at discovering customer business and technical requirements, working through key levels of management and collaborating with key business unit stakeholders to determine business and technical issues to resolve.Experienced using Microsoft Office Suite and Visio to create requirements and design documentation/presentations, including writing technical scopes of work, labor/costs estimates, RFP/RFI responses, assessment/design/operations deliverables, and As-built documentation.KEY SKILLSPre-Sales | Solution Consulting/Design/Implementation/Integration | Engagement Management | LAN/WAN Routing & Switching | Network Design/Management | Avaya Aura IP/TDM Telephony Core & Adjunct Systems | Avaya Call Center Elite | Cisco IP Telephony & Telepresence | Voice | Motorola and SPOK 911 |Conferencing/Messaging | SIP Trunking | Training | Intel based servers from HP/Dell/IBM | Server/Workstation OS (Linux, Apple, Windows, Windows Server, Xen Hypervisor) |Advanced consulting methods and practices.Please contact me at:Email: joe.wolf@cox.netPhone: 949.683.5072