Mathew Wolfson Email & Phone Number

Executive Support-C-Suite executive support; reports to EVP, Chief Stores Officer-Additional V-level support to: SVP, Retail Operations and VP Visual Merchandising-Administrative duties include travel management, meeting scheduling and calendar build, and expense reports Meeting and Event Support-Collaborates with Store Operations, Procurement, and Travel departments in event planning for both CSO and company-wide conferences including but not limited to: hotel locations, food & beverage options, AV needs, agenda build, supply orders-Meeting attendance range of 10 to 300+Communication and Project Support-Sends Zoom and calendar invites, and announcements to all company stores on behalf of EVP, Chief Stores Officer and hosts Zoom webinars of 1000+ employees for CSO Holiday and Seasonal video messaging-Partners with Director of Store Strategic Projects for CSO department tasks and presentation details for Executive Committee visits to varying markets-Works cross-functionally with HQ and Field Leadership: SVP of Retail Operations, VP of Outreach, VP of Visual Merchandising, Zone VPs of Stores, and Zone/Company Coordinators in enhancing communication and business flow

New York City Metropolitan Area

-V-level Executive Support; reported to SVP of Business Operations (Men's Wearhouse, Joseph A. Bank, Moores)-Provided company business report updates including but not limited to: rental reports, custom suit reports, task and calendar updates, customer survey feedback statistics-Administrative duties included meeting scheduling, presentation build, and event planning-Collaborated with Store Communications Lead, Recognition and Events to improve employee initiatives, values, and involvement-Worked cross-functionally to support Chief Stores Officer department team leadership; HQ leadership of Store and Tuxedo Operations, and Field leadership of Zone VPs of Stores, Zone Business Operations Managers, and Business Outreach-Enhanced communication and business flow-Aided in constructing department Strategy Decks-Assisted in the planning and completion of an Executive Committee conference hosted in the Northeast

Greater New York City Area

Store Level: Multi-unit manager specializing in the Special Occasion tuxedo/suit rental program. Oversaw 16 Men's Wearhouse store locations throughout New York City and Long Island. Assisted the Regional Manager with store upkeep, training, HR, and staffing.Objective: inspire staff to maximize revenue through wedding event bookings, high school prom initiatives, and special eventsCorporate Level:-Worked closely with the Tuxedo Operations department which oversees all rental systems and processes-Collaborated writing and editing corporate internal communications-Identified system friction points to help generate efficiencies for employee and customer facing processes-Assisted EVP Chief Stores Officer with 2022 Vice President conference coordinating hotel meetings, dining, and suppliesObjective: increase company-wide rental revenue and improve store experience

Nanuet, Ny

Store Level:-Targeted and marketed to the store’s local clientele by providing rental products and services for prom and wedding events and made substantial connections to create regular and repeated traffic flow-Provided high quality customer service and created a cohesive working and selling environment-Constructed and oversaw employee scheduling-Ordered supplies bi-weekly for the store's tailoring needs, office supplies, and rental toolsRegional Level:-Hosted How To Dress For Success seminars at high schools and colleges-Educated & coached students in proper etiquette and appropriate attire for job interviews and corporate settings-Served as a judge for high school regional DECA competitions for Northern New Jersey & Rockland County, New YorkAccomplishments of 2016:-Led the store to have the 2nd highest average tuxedo rental volume ticket in Q2 in the region-Held the lowest reorder rate for Q2-Q4 in the zone-Led the store to be number one in the region for the greatest increase in amount of weddings booked from the previous 2015 calendar year-Increased the store's annual rental volume by 3.62% from the previous yearAccomplishments of 2017:-Lowest reorder rate for Q1-Q3 in the zone-Certificate of Recognition from District Manager highlighting excellent customer service-Certificate of Recognition from District Manager for collaborative problem solving-Increased the store's annual rental volume by 6.39% from the previous year-Assisted in increasing the store's overall annual volume sales from a $2 million location to a $3 million locationAccomplishments of 2018:-Certificate of Recognition from District Manager for identifying delayed tuxedo deliveries for the region during a Nor'Easter and preventing customer service issues at other stores-Certificate of Recognition from Store Manager for excellent customer service, leadership, and work performance-Certificate of Recognition from Assistant Store Manager for compassionate work ethics

Short Hills, New Jersey

-Communicated with senior management & corporate offices regarding feedback, progress, & sale projections within the pilot tuxedo rental shop collaborated between Men's Wearhouse & Macy's-Coached, observed, and facilitated the selling process with all team members-Analyzed tuxedo reports & ensured tuxedo rental processes operated efficiently-Conducted interviews for hiring & made recommendations for promotions, reviews, & terminationsAccomplishments:-Led the store to be number one in volume sales across the zone for the rest of the 2015 fiscal year

Paramus, New Jersey

-Assisted customers with tuxedo rental product styling, measuring, and transactions-Provided quality customer satisfaction & responded accordingly to questions & concerns-Assisted in marketing rental business via participation in bridal shows and high school events-Analyzed and drove tuxedo sales volume and followed up with all reports

Greater New York City Area

-Edited and redesigned website for user friendly and aesthetic appeal-Updated website to reflect products featured and sold to clients-Assisted with technology demos at local and city trade shows

Greater Boston Area

-Photographed and edited images for department website and promotional material. -Wrote and edited blog posts for department website about University events and news.http://smgworld.bu.edu/

Bachelor Of Arts (B.A.), English

Activities and Societies: Lambda Chi Alpha Fraternity, Resident Hall Association, BU Native American Student Association

High School Diploma

Activities and Societies: Boy Scouts, Interact, National Honor Society, Soccer, Stage Crew, Swim Team