Tanveer Aslam Email & Phone Number

Lahore, Punjab, Pakistan

• Identify and prioritize software maintenance needs: Work with users and stakeholders to identify issues and prioritize maintenance and support needs based on their impact and urgency.• Develop maintenance plans: Create plans for addressing maintenance needs, including identifying the resources required, defining timelines, and setting expectations for deliverables.• Manage software maintenance activities: Lead the team responsible for implementing maintenance and support activities, ensuring that work is completed on schedule and to the required quality standards.• Ensure compliance with standards: Ensure that software maintenance activities are performed in accordance with established standards, procedures, and best practices.• Monitor and report on maintenance activities: Track the progress of maintenance and support activities and provide regular reports to stakeholders on the status of work and any issues that arise.• Continuously improve maintenance processes: Identify opportunities to improve maintenance processes and procedures, and work with the team to implement changes that enhance efficiency and effectiveness.• Add Features required by customers, prepare and release Service release versions (SR) of product.

Lahore

• Designed and Developed Identity management platform included external providers such as Okta, Onelogin, ADFS using SAML technologies• Migrated the Reporting application from desktop to web with the latest technologies such as ReactJS.• Leading role in designing and developing new apps and systems to enhance efficiencies while improving end user productivity. • Advocate for ongoing projects and improvements as Subject Matter Expert, diagnosing and identifying opportunities for growth.• Developed the Servicenow application, helping users manage directory, approve/disapprove workflow without leaving Servicenow, resulting in a significant improvement in GroupID usability.• Successfully reduced the release cycle from 2 years to 6 months by developing and implementing extensible architecture to ensure flexible and fast release cycle • Integrated company’s identity and group management solution utilizing such applications including: Microsoft Active Directory, Google Apps, Office 365, LDAP v3 and Digium Switchvox.

Lahore, Pakistan

• Led administration of software, systems and performance while maintaining high standards of delivery and end-user ease.• Developed the Active directory health monitoring application to ensure end-users could validate directory health and make the data available through cloud storage.• Implemented single sign on within GroupID Suite application as well as common authentication mechanism; • Designed and developed the Mac GroupID helper which helps end user to reset/change passwords• Developed and launched a new cloud-based Active Directory health monitoring and reporting product “Health meter”.• Worked on different GroupID Modules including SelfService, Management Shell, Reports, Automate

Lahore, Punjab, Pakistan

• Identify and prioritize software maintenance needs: Work with users and stakeholders to identify issues and prioritize maintenance and support needs based on their impact and urgency.• Develop maintenance plans: Create plans for addressing maintenance needs, including identifying the resources required, defining timelines, and setting expectations for deliverables.• Manage software maintenance activities: Lead the team responsible for implementing maintenance and support activities, ensuring that work is completed on schedule and to the required quality standards.• Ensure compliance with standards: Ensure that software maintenance activities are performed in accordance with established standards, procedures, and best practices.• Monitor and report on maintenance activities: Track the progress of maintenance and support activities and provide regular reports to stakeholders on the status of work and any issues that arise.• Continuously improve maintenance processes: Identify opportunities to improve maintenance processes and procedures, and work with the team to implement changes that enhance efficiency and effectiveness.• Add Features required by customers, prepare and release Service release versions (SR) of product.

• Managed design, development, and architecture of high-quality software. Worked closely with clients to meet specific needs.• Designed and deployed a cloud-based application to communicate with Biometric devices to track attendance, save salary records and send notifications of student performance by SMS to parents.• Engaged with multiple clients to update software according to specific needs.• Automated tasks through appropriate tools; scripted, reviewed and debugged code.