Hano Grimm Email & Phone Number

Hungary

Netwrix empowers information security and governance professionals to reclaim control over sensitive, regulated and business-critical data, regardless of where it resides. Over 11,500 organizations worldwide rely on Netwrix solutions to secure sensitive data, realize the full business value of enterprise content, pass compliance audits with less effort and expense, and increase the productivity of IT teams and knowledge workers.

United Kingdom

Salesforce Admin including report generation for key account targeting, creating new accounts/contacts/leads, opportunity creation and CPQ quoting.Using price books for generation quotes, identifying all solution sales SKU’s.Plan and execute marketing with partners and distributors.Working collaboratively with channel account managers and key partners.Develop, document, and communicate channel specific requirements.Identify and develop sales and education tools needed for our sales team and our channel partners.Work with partner sales resources as a virtual sales team to drive partner-led new opportunity selling (partner opportunity deal registration).Pipeline and volume generation for One Identity solutions.Manage sales cycle. Demand generation to closing deals.Working closely with pre-sales and PSO teams to demonstrate solutions to customers.

Budapest

Discussing security concepts and solutions when engaging with customers to find out their needs as well as trial and quote requests.Understanding customer pain points and needs. Maintaining updated information in Salesforce CRM.Using InsideSales.com CRM plugin tool for calling, task creating and updating of leads in Salesforce (SFDC).Achieving monthly and quarterly pipeline quotas from inbound and outbound leads.Negotiate and manage opportunities throughout the sales cycle.Monitoring and reporting on pipeline forecast.Collaborated closely with product and marketing management to improve campaign performance.Work effectively across company departments and teams.

Budapest

Managing incoming leads, conducting discussions with prospects to identify and qualify opportunitiesUnderstanding customer pain points, gathering technical requirements and correlating business value to customer needsUpdating and maintaining customer information within SalesForce.comProviding management team with detailed notes to ensure the opportunity is understood and next steps are clearly defined Following up on marketing campaigns

Budapest

As a Global ID Administrator I was responsible for fulfilling security maintenance related requests in all banking applications and other systems, which have security modules. Provide core customer service support regarding the targeted applications and systems.Operate within a team environment and work closely with other groups within the business and throughout Citi.Process entitlements, compliance review requests and/or incident/change management handling for Citi’s global customer base within established support thresholds.Utilize key information security administration tools, support bulk customer requests for comparable granting of entitlements.Ensure adherence to pre-assigned SLO requirements for designated requests at a personal and team level.Implement established security procedures within the framework of specific system assignments, focusing on the full scope of GIDA Service Catalog requirements for simple thru complex, multi-tiered applications.Understand the high-level principle behind Information Security concepts and policies that are applied in my day-to-day work.Handle support calls in a professional and knowledgeable manner utilizing Citi’s security tools and applications.

Budapest, Hungary

Provide in house software testing support for our team of developers and designers ensuring functional controls and validation is accurate and optimal.Functionality testing on multi platforms (PC/Mac, iPad, Mobile) to ensure integrity of large ad campaigns using Technical Guidance Documents and Supporting Documentation.Respond to all technical and customer support queries via on-line ticketing system (OTRS), email and telephone for new and long term customer/clients. Maintain accurate and complete records in (dotProject).Provide advice on technical solutions and benefits.Provide service to customers and clients for queries regarding technical issues.Maintain and keep up to date documents for Customer Support.Maintain our in-house employee training and staff wiki database.

Usa, Caribbean, Mexico, South America, Europe And Scandinavia

My main functions and responsibilities:- As a member of the on-board Casino Management Team I was responsible for the running of the Slot Operation on all Royal Caribbean International and Celebrity Cruises ships on a contract basis.- Training of new Slot Technicians according to the company standards outlined by SQM-Safety and Quality Management.- Continuous monitoring of casino staff and slot technicians in my department for adhering to the company’s rules and regulations.- Disciplinary hearing and staff consultation, including termination of employees.- Technical training of slot technicians on an ongoing basis.- Creating work schedules and training schedules.- Using performance appraisals as a tool to train and motivate staff to develop within thecompany.- Complete all end of voyage/weekly financial report without errors for corporate head office. This also includes monthly and quarterly financial reports.Achievements in this position:- Worked for 13 years in the casino/slot industry with close to 10 years as Slot Manager/Head Slot Technician.- Technician for ATRONIC Star/Slot Galaxis Slot Accounting and Slot Monitoring System including the Crystal Web hardware platform.- Project Leader and Logistics Coordinator for a large cruise ship casino setup/installation in St Nazaire, France.- Successfully completed a new multi million-dollar Casino/Slot Machine installation on a mega cruise liner 'Constellation' for Celebrity Cruise/RCCL. Myself, with the help of 3 team member slot technicians, completed the project in 3 months.- Won Employee of the Month directly after this installation due to successful completing of the project.- I adapted to new technologies and changes in the gaming and entertainment industries as they were introduced.- I have also gained many new management skills within the company provided to us viatraining seminars and team activities.- I am driven by success and personal achievements.- Nothing is too hard to learn.

Eastern Cape, South Africa

Kimberley Area, South Africa

Matriculation (English, Afrikaans, Maths, Biology, History, Woodwork)

History

Activities and Societies: 1st team Rugby and Cricket. Tennis team.