Was responsible for completing routine maintenance of customers air conditioning systems, assisting other technicians with repairs, and completing minor repairs on customers air conditioning equipment. Was also responsible to get to jobs on schedule and promote the company’s membership program and benefits to the customer. Along with that, provided an overview of the air conditioning systems operations to the customer and made recommendations on repairs and other upgrades if interested.

Was responsible for providing inspections, preventative maintenance, and minor repairs of customers air conditioning equipment in the Greater Boston area. Was also responsible for selling maintenance plans and memberships, as well as recommended repairs to customers while at the job site.

Weekly reporting on payroll, revenue profits on installation jobs, presenting to Senior Management. Created custom dashboards and training module on company website. Created company job descriptions. Designed marketing packets to gain customer interest. Audited company warehouse to ensure standard OSHA regulations were met.

Assisted service technicians with heating and air conditioning maintenance and service. Was also responsible for loading the technician’s truck with the needed equipment for each day.