William Pitcher Email & Phone Number

Dallas/Ft. Worth

Inspired, motivated and succeeded in leading a team of 8 managers and 155 employees• Core responsibilities included; payroll, analyzed shrink, inventory management, peer development and internal HR responsibilities• Exceeded monthly and quarterly targets set by Corporate Planning• Responsible for succession planning to include: staff hiring, change management, university recruitment and operations management among 5 additional stores.• Achieved sales targets by providing specialists continuous training and development opportunities to enable the customer base as consistent promoters.

Managed a team consisting of 5 managers and 81 associates• Managed the Regional Training Store which trained all new managers entering the Southwest Region or needed other career experiences.• Achieved a P&L of excellence which motivated associates to grow and reach for higher expectations.• Influenced a Regional standard within merchandising to include a Warehouse Standards guide by better organizing our warehouses to a more efficient and better workflow.• Oversaw employment schedules, visual standards and growth standards internally.• Managed clearance and open box products throughout the region to develop a strategy to relieve aging products.• Conducted district strategy calls weekly.

Responsible for 6 team members that would observe and identify areas of opportunities for dynamic efficiency.• Partnered with teams to discuss strategy, implementation and efficiency in all test stores.• Conducted presentations to board members, executives, and store teams on why the changes are needed and how we are to execute.• Managed teams in Chicago, Philadelphia, and Los Angeles to conduct, test and observe all changes.• Developed roll out strategies for the entire company (683 stores) on new processes and procedures.

Responsible for 74 stores in providing the best customer experience in an up and coming industry while providing the company unprecedented margins with our services.• Managed Firedog managers throughout the region in packages sold and profit.• Influenced and developed custom packages that would be appealing to customer base to drive sales and bottom line.• Managed security standards, visual standards, and any new remodels that took place with the Firedog brand.• Measured and held accountable for productivity of staffing within region around sales and profits.

Multiple Positions• Responsible for greeting and making sure the customers had a great experience when shopping for electronics.• Maintained visual brand standards with the department and assisted my teammates to help open and close the building.