William Pitcher Email & Phone Number

Dallas/Ft. Worth

• Inspired, motivated and succeeded in leading a team of 8 managers and 155 employees
• Core responsibilities included; payroll, analyzed shrink, inventory management, peer development and internal HR responsibilities
• Exceeded monthly and quarterly targets set by Corporate Planning
• Responsible for succession planning to include: staff hiring, change management, university recruitment and operations management among 5 additional stores.
• Achieved sales targets by providing specialists continuous training and development opportunities to enable the customer base as consistent promoters.

• Managed a team consisting of 5 managers and 81 associates
• Managed the Regional Training Store which trained all new managers entering the Southwest Region or needed other career experiences.
• Achieved a P&L of excellence which motivated associates to grow and reach for higher expectations.
• Influenced a Regional standard within merchandising to include a Warehouse Standards guide by better organizing our warehouses to a more efficient and better workflow.
• Oversaw employment schedules, visual standards and growth standards internally.
• Managed clearance and open box products throughout the region to develop a strategy to relieve aging products.

• Responsible for 6 team members that would observe and identify areas of opportunities for dynamic efficiency.
• Partnered with teams to discuss strategy, implementation and efficiency in all test stores.
• Conducted presentations to board members, executives, and store teams on why the changes are needed and how we are to execute.
• Managed teams in Chicago, Philadelphia, and Los Angeles to conduct, test and observe all changes.
• Developed roll out strategies for the entire company (683 stores) on new processes and procedures.

• Responsible for 74 stores in providing the best customer experience in an up and coming industry while providing the company unprecedented margins with our services.
• Managed Firedog managers throughout the region in packages sold and profit.
• Influenced and developed custom packages that would be appealing to customer base to drive sales and bottom line.
• Managed security standards, visual standards, and any new remodels that took place with the Firedog brand.
• Measured and held accountable for productivity of staffing within region around sales and profits.

• Multiple Positions
• Responsible for greeting and making sure the customers had a great experience when shopping for electronics.
• Maintained visual brand standards with the department and assisted my teammates to help open and close the building.