Wray Ferrell Email & Phone Number

Cary, NC, US

Morrisville, North Carolina, United States

Morrisville, North Carolina, United States

• Our division was sold to Owl Cyber Defense in December, 2020
• Spent one year at NGA configuring and hardening Cisco Call Managers, switches, RHEL 7.9 systems, ACAS scanners and cross-domain equipment helping to achieve ATO on a high visibility conferencing solution.

Morrisville, NC

• Support Trident’s mission of delivering innovative solutions for the U.S. Government’s mission critical needs.
• Designed and implemented a chat message router allowing the Navy and their partners to communicate with each other despite using disparate chat protocols such as IBM’s Sametime, IRC, and XMPP.
• Designed and implemented the chat message router’s web pages using Spring Boot and Spring Security.
• Converted BFCP messages to XMP using Daffodil to allow the messages to pass through our cross-domain solution.
• Used Java Reflection to read in XML files and dynamically create a product menu based on the contents of the files.

Cary, NC

• Improved BlackBerry applications to increase customer satisfaction.
• Worked on the Social Hub application for the BlackBerry Priv which is an Android device running 5.1.1
• Worked on the LinkedIn application running on the BlackBerry 10 OS. I was responsible for all feature development and bug fixes in addition to triaging incoming issues and handling all technical communication with.

Cary, NC

• Managed a team of six Java software engineers. My responsibilities included resource allocation, mentoring, biannual performance appraisals, annual salary calibrations and serving as the team’s ScrumMaster. The team’s.
• Developed the channels and sticker features for BBM on BlackBerry 7 OS allowing BlackBerry the ability to monetize the BBM user base.
• Conceived of and implemented the Application Resource Monitor for phones running BlackBerry 7 OS which detects issues causing performance issues and recommends corrective actions to improve user satisfaction.

Cary, NC

I was part of a two-man team responsible for creating custom features and tools for BlackBerry’s premiere customers. I worked closely with customer support and product management to deliver tailored solutions for each customer ensuring their continued satisfaction with BlackBerry products.

Chicago, IL

Designed and developed software in an Agile environment utilizing a test driven development approach for video and mechanical reel slot machines for the casino industry. * Implemented a path finding system and character interaction matrix for a new 3D video slot machine.* Worked as part of a two person team to develop six mechanical reel slot games..

RTP, NC

• Design, implement, and debug communications protocols and software for real time embedded systems: 7940/60 SIP phones, 7970 Call Manager phones, and various routers.
• Worked on Cisco’s next generation multi-core, multi-threaded router implementing a Hardware Adaptation Layer and performing performance optimization allowing the product to provide a fuller feature set with better.
• Built a test bed to verify phone images and created a webpage to document the testing procedure, reducing training time and preventing bad loads from being posted for download.
• Designed and implemented an OS abstraction/feature layer for the phone code providing a consistent set of functionality regardless of the underlying operating system resulting in the Windows soft phone being released.
• Ported the 7940/60 codebase to the proposed hardware platform for the 7970 phones. Demoed proof of concept to senior management resulting in the project being approved.
• Modified call-processing code to support the 3261 SIP protocol allowing Cisco to sell phones to businesses not interested in Cisco’s CallManager product.

RTP, NC

• Designed and developed software components for Call Processing switches: DMS-100, AccessNode/UE9000, and ESMA.
• Implemented a more flexible and robust call processing architecture for the DMS-100 allowing new call processing features to be added much quicker while reducing customer found defects.
• Added directory number line test functionality for the ESMA product line. Customer support prime for all field issues related to line testing.
• Performed performance analysis and implemented changes that decreased the start up time for a Nortel TR-303 Remote Digital Terminal connected to a DMS-100.
• Researched and selected the third party ATM signaling code used in the UE9000 product.
• Modified the Red Hat Linux kernel to recognize our ATM card so an IBM PC could be used as a low cost testbed.

Raleigh, NC

Clayton, NC