Bill Cook Email & Phone Number

As the Director of P&C Learning and Development at USAA, I lead a team of professionals who design, deliver, and evaluate learning solutions that enhance the performance and engagement of our P&C employees and leaders. I have over 20 years of experience in the P&C insurance industry, spanning across product management, actuarial, marketing, and learning and development functions. My passion is to develop and empower talent, foster a culture of learning and innovation, and create value for our members and stakeholders. I have successfully planned and executed strategies that drive profitable returns, competitive advantage, and talent retention for USAA and my previous employers, The Hartford and Travelers. I have also led and contributed to multiple process improvement, business analysis, and competitive intelligence projects that enhanced the quality and efficiency of our products and services. I am a trusted and highly collaborative leader who inspires and supports my team and partners to achieve excellence.

Listed skills include Property And Casualty Insurance, Insurance, Product Management, Leadership, and 19 others.