Kevin Wright Email & Phone Number

Provide strategic leadership of daily operations for Southern Arizona region, consisting of 16 retail locations with $32M in annual sales volume, as well as transportation, salvage and new goods divisions at the corporate office. Hold direct accountability for coordinating and executing all daily functions, including sales and marketing, customer service, merchandising and strategic planning with complete P&L management responsibilities. Develop and lead a team of 2 district managers, 16 store managers and 400 associate level employees across the retail workforce, as well as an additional staff of 36 at the corporate office. Drove total YOY revenue growth of 18% from 2016 to 2017; currently at 8% YTD over forecasted goal for 2018. Restructured in-store staffing model, increasing workforce by 2% to drive production improvements. Led the purchase of 2 store locations instead of leasing the properties, yielding $1.5M annual cost savings. Expanded program for employing developmentally challenged adults, onboarding a higher volume of new team members, which resulted in an increase in store production while simultaneously supporting community goals. Implemented a new credit card processing program, partnering with IT team to rollout system for processing chip card reading; new system decreased chargebacks by 5% by enhancing fraud protection process. Built strong partnerships with new goods suppliers, negotiating larger discounts to maximize profit. Restructured the salvaged item process, introducing a pay-per-pound operation at the outlet stores to increase annual sales revenue; resulted in a 50% reduction of salvaged product sent to landfill. Introduced a new logistics program and management position within the Transportation department to track product movement and streamline the replenishment process, leading to a reduction of product loss.

Tucson, Arizona Area

Oversaw operations at large supercenter store locations with up to $90M in annual sales volume; held full accountability for the hiring, development and leadership of a staff of up to 150 across all store departments and functional areas. Directed P&L, performance evaluations, merchandising, inventory control and customer services functions, as well as staff scheduling, cash handling and process improvement. Achieved a record 4th quarter sales in 2014, yielding $96K in profit. Planned and executed community outreach events supporting 4 major events, including Habitat for Humanity, Pima County Food Bank, Toys for Tots Drive and Children’s Miracle Network. Led the opening of a new store location, assisting with recruiting, interviewing and onboarding new employees, as well as implementing corporate policies and expectations. Mentored and developed 5 assistant store managers and promoted them to co-manager level.

Tucson, Arizona Area

Selected by management to provide strategic leadership of in-store hardware department with annual sales of $8.5M. Built, development and managed a staff of 24, providing ongoing coaching, mentoring and support to ensure optimal performance. Provided complete oversight of department operations, including merchandising, customer service, inventory management and sales. Delivered consistent sales growth, driving approximately 10% YOY improvements. Achieved and maintained inventory shrink of <.07% of sales annually. Managed $450K merchandise inventory, coordinating and leading monthly and annual inventory counts to reduce product loss.

Tucson, Arizona Area

Promoted to role to oversee the development of new stores throughout the Western US region, including Hawaii. Partnered with construction teams on land acquisition, project planning and construction build-out. Performed all store start-up tasks, including recruiting and onboarding staff, procuring inventory and coordinating grand opening events. Collaborated with Store Planning team to identify and secure new store locations across the region. Worked closely with construction teams throughout the build-out process, identifying and addressing potential issues by deploying effective action plans, as well as revising construction plans. Facilitated the transition of leadership for each location to new store management teams post-grand opening.

Marina Del Rey, Ca

Managed daily operations across a store with annual sales of $136M, including building and managing a workforce of 450. Held direct accountability for strategic sales planning, merchandising strategy, shrink management and P&L. Maintained inventory shrink at <1%; grew sales comps 8% YOY. Led the start-up and opening of 26 new store locations across CA, AZ and NV, working closely with store planning consultants, construction teams and vendors to ensure successful opening.